Submit a Complaint
Claimed

SendMyGift.com Complaints & Reviews

www.sendmygift.com
3.3
Updated: Mar 1, 2017
Complaints 760
Resolved
493
Unresolved
267
Good! SendMyGift.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that SendMyGift.com step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to SendMyGift.com

Having problems with SendMyGift.com?

File a complaint and get it resolved by SendMyGift.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Shopping
SendMyGift.com

Recently resolved complaints

View all complaints

Most useful reviews

0
New option cbd : we collect cash from you & product never deliver?
0
Order# 145053876- cancellation issues
0
Product not delivered - no response from customer care - fake website

SendMyGift.com reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
neha4mm
from Palghat, Kerala
Feb 16, 2016
Resolved
Report
Copy
Resolved

Fraudulent site beware: reverse my money back

Address: New Delhi, Delhi, 110086
Website: www.sendmygift.com

I have come across this page on Facebook and joined them since they had 90000 Likes. I thought they are credible gift sites. Yesterday on 16 Feb i placed an order for birthday and flowers and paid through paytm. however they have still not delivered the products. also their customer care is always busy and the live chat guys misguide you.
Since the payment was through paytm i thought it will be a credible site again but now paytm guys...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sangita Mohanty
from Gurgaon, Haryana
Feb 16, 2016
Resolved
Report
Copy
Resolved

Order not delivered and not refund

Address: 560102
Website: sendmygift.com

I placed an order on 5th feb 2016 with order no[protected] and payment was done. The agents again and again assured me that the product will reach on time. Till now order not delivered and they are also not responding.I already wrote them to refund my money, but no response....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Durga vardhineedi
from Hyderabad, Telangana
Feb 16, 2016
Resolved
Report
Copy
Resolved

My package delivery got delayed and i told to return my money... No response...

Address: Hyderabad, Andhra Pradesh, 500081
Website: www.sendmygift.com

My package delivery got delayed and i told to return my money ... no response...

even if they want to deliver it now... i dont require it now...
please return my money... it's not one day delay... it has been already more than 3 days......
Helpful
Found this helpful?
Write a comment
Report
Copy
P
PriYa Pathania
Feb 16, 2016
Resolved
Report
Copy
Resolved

Order not delivered and money not refunded

Address: Thane, Maharashtra, 400601
Website: sendmygift.com

I have ordered a product from sendmygift.com on 13th Feb 2016 which was supposed to be delivered by 14th morning. But it has not been delivered by even today ie 17th Feb 2016. The required amount has also been deducted. Live chat and customer care is useless they never respond to you. I want my amount to get refunded and a case should get register against them...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Trupti Savant
Feb 16, 2016
Resolved
Report
Copy
Resolved

Order not received, cant track the order.. No hep from customer care

My order Id[protected]

I have placed a order worth RS1198 on 13th of February. Fellow Customer Care agents mentioned that the order will be delivered on 14th. but till now my recipient has not received the order. None of the Customer care agents responsive.I am very much disappointed with this behavior. I have been cheated....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Monika Chourasia
from Warangal, Telangana
Feb 16, 2016
Resolved
Report
Copy
Resolved

Product hasn't been delivered and it's due since 10 days

Address: 600089
Website: www.sendmygift.com

I have ordered gift from sendmygift.com on 4 th Feb, order id[protected], which was supposed to be delivered by 8th Feb. But this fraud people haven't delivered the product till yet.And everytime I call they either give false promises or put the call on hold, bcoz they are doing business with telecom also by putting so high call rates.i just want to know when my product will be delivered. If the product is not delivered within 48 hours, I...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prince Chaurasiya
Feb 16, 2016
Resolved
Report
Copy
Resolved

Order not delivered... Fake promise to deliver on 14th feb 2016

Address: Mumbai City, Maharashtra, 400706
Website: www.sendmygift.com

Exicutives of send my gift told me that they will deliver my order on 14th feb, but still my order not get delivered ... even they are not responding on their customer service service number!

My order id is[protected]

Pls help me!

Send my gift is manipulating indian customers ... pls people i think we should take legal action against this website!...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kirran
Feb 16, 2016
Resolved
Report
Copy
Resolved

No response after taking money

Address: Bangalore, Karnataka
Website: www.sendmygift.com

I had made an order of rs 556 on 12 Feb I got message that your payment has been done successfuly by paytm but after this I am not able to contact them and even there is not even single response from sendmygift. I haven't made delivery of my order...really fraud people..took money from us and then no response.they had mentioned incorrect numbers. So that we cannot call them....
Helpful
Found this helpful?
Write a comment
Report
Copy
I
Ishank Dubey
Feb 16, 2016
Report
Copy

Order not delivered and no refund, fraud with people

Address: Bangalore, Karnataka, 560102
Website: Online gift portal

I made 2 orders on this fraud website[protected] and[protected], These two were not delivered and when i tried to contact them, there is no response from them.Neither on call nor msg or mail.They just play with your emotions & money .Their tag line- "Send My Gift - Delivering Emotions" is all FAKE.

They should atleast realise the importance of these cakes & valuables gifts that anyone want to surprise with .I am very much dispappointed...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pia.sneha
from Meerut, Uttar Pradesh
Feb 16, 2016
Resolved
Report
Copy
Resolved

They did not make my delivery

Website: Sendmygift.com

My order ID[protected]
Order worth-Rs 799
Delivery date-16th feb 2016 before 9 pm
I made an order on 15th feb for flowers to be delivered on 16th feb.hasnt been delivered yet, no response from customer care..what should be done??this is so lame...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
malli1989
Feb 16, 2016
Resolved
Report
Copy
Resolved

Product not delivered no cancellation or refund policy

Address: Bangalore, Karnataka, 400072
Website: sendmygift.com

Please note i had orderd with order ID:[protected], it was to deliver on 14th feb it is 16 feb now nothing delivered. now i am able to see so many complaints on the website. I paid through debit card i have done live chat with most of their people no response yet. Indian forum please stop this site from fooling many more people. I just hope and pray that no one else books through this site. I have even posted on Facebook about them. on their...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Ron Cutinha
from Bengaluru, Karnataka
Feb 16, 2016
Resolved
Report
Copy
Resolved

No delivery of product after 3 days

Address: Bangalore, Karnataka, 560060
Website: www.sendmygift.com/delivery-information

Dear sir,

i had ordered few products on send my gift and its been 3 days and till date order is not delivered, order # is:[protected], and no one pick call and no one responds to email too,
Rohan
[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nidhi Mukesh Goyal
from Mumbai, Maharashtra
Feb 16, 2016
Report
Copy

Order No. 145066136

Address: Bangalore, Karnataka
Website: www.sendmygift.com

I ordered on 14th Feb for delivery of cake on 16th feb 2016 i.e., today however the cake has not been delivered yet...The number provided on site is not connecting...highly disappointing...either deliver the cake by tomorrow or refund my amount...payment made via paytm...how will we able to make payments from such applications...paytm is loosing the authenticity...would never suggest anyone to order from this site....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayanth Kothapalli
from Bengaluru, Karnataka
Feb 16, 2016
Resolved
Report
Copy
Resolved

Please read the chat

Address: 560078
Website: www.sendmygift.com

Chat started on 15 Feb 2016, 03:09 AM (GMT+0)

(03:09:30) *** Jayanth Kothapalli joined the chat ***
(03:09:30) Jayanth Kothapalli: Hi
(03:11:45) *** kavyashree joined the chat ***
(03:11:49) kavyashree: Hello
(03:11:55) kavyashree: Good morning!
(03:12:00) Jayanth Kothapalli: Where is my order ?
(03:12:04) Jayanth Kothapalli:[protected]
(03:12:40) kavyashree: I apologize for the...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shanmathi Ramasubbu
from Madurai, Tamil Nadu
Feb 16, 2016
Resolved
Report
Copy
Resolved

Failure in delivering the product

Address: 625003
Website: www.sendmygift.com

My order number is[protected] .i ordered by feb 13th as a valentine gift and went out of station. i came to know it was not delivered on specified time and i didnt expect it from this kind of POOR SERVICE. i need refund immediately. atleast mail should have forwarded regarding the product status. nothing was done except cheating the customer...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi BasiReddy
Feb 16, 2016
Resolved
Report
Copy
Resolved

Not delivered order still

It is Wrost site ever in the on-line shopping. I order not yet delivered.
No response from customer care and live chat.
No tracking but you can loss money
dont do shopping in Sendmygift.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
model kumari
from Bengaluru, Karnataka
Feb 16, 2016
Resolved
Report
Copy
Resolved

Sendmygift.com order placed on sunday 16th feb 2016 was not delivered till date.! Order #145060078

Address: Bangalore, Karnataka, 560103
Website: sendmygift.com

Hi,

My order has not been placed on mentioned shipping address.

Kindly deliver the order by tomorrow else refund the amount paid otherwise strictly action will be taken.

Regards,
Model Kumari....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
abhisht
from Mumbai, Maharashtra
Feb 16, 2016
Resolved
Report
Copy
Resolved

No response from customer care

Address: 122001
Website: sendmygift.com

I made a purchase on 12th Feb 2016. Since I have got no update on the status of the order I have been trying to reach the customer care of "Send My Gift" but they are not responding by any medium. They are neither replying to my e-mails that I sent to [protected]@sendmygift.com nor responding over phone calls [protected].

It's been 3 days that I am chasing them but no use.
Please send my gift else refund my money. Please do respond....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prerna Arvind
from Pune, Maharashtra
Feb 16, 2016
Resolved
Report
Copy
Resolved

Order number 145059878

Address: Thane, Maharashtra, 401203
Website: www.sendmygift.com

My order was placed on 13th Feb 2016 n still hasn't been delivered. Unable to evn contact tem tru all of teyr means. Pls eitr deliver my order by tmrw EOD els cancel my order n refund my money. Tis is totally unacceptable...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mahendra0723
from Bengaluru, Karnataka
Feb 16, 2016
Resolved
Report
Copy
Resolved

Payment is done but product is not delivered

Address: Bangalore, Karnataka
Website: sendmygift.com

I had ordered a product on 9th Feb 2016 and that product is still not delivered.
Order no.[protected]
The customer care no. seems to be fake as it always gives the same response.
I tried to communicate via email also but there is no response.
Even the 24/7 chat is not helpful....
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

Shopefun.com
1
(4)
GiftsToIndia24X7.com
3.5
(35)
Seven Mantras
1.1
(15)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR