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SendMyGift.com Complaints & Reviews

www.sendmygift.com
3.3
Updated: Mar 1, 2017
Complaints 760
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493
Unresolved
267
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New option cbd : we collect cash from you & product never deliver?
0
Order# 145053876- cancellation issues
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Product not delivered - no response from customer care - fake website

SendMyGift.com reviews & complaints page 14

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I
ishakiran
from Mumbai, Maharashtra
Feb 17, 2016
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No delivery till now

Address: Bangalore, Karnataka, 201308
Website: www.sendmygift.com

My order number is[protected] order it on 10 feb 2016, to deliver it on 14 feb. Till now it is not deliver and on customer care they r not taking the calls..also on online help they not responding on chat...either u deliver the product give my money back...
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sachinjha
from Gurgaon, Haryana
Feb 17, 2016
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Order not delivered (No 145059897)

Address: Bangalore, Karnataka, 560102
Website: www.sendmygift.com

I have ordered a product on feb 13 with order no[protected]. I have paid the amount 849 rs.But till now they are not delivered the item. no response even if you call and ask they says there is no status with this Order ID, I don't understand there business policy and followup procedure.

They are making the fraud of the customer and increasing there business by cheating. I need some support to take necessary action regarding...
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Basuki
from Delhi, Delhi
Feb 17, 2016
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Delivery of order number 145061401 is pending from last 4 days

Address: Lucknow, Uttar Pradesh, 226016
Website: www.sendmygift.com

I have placed an order on 14th Feb, 2016 which was supposed to be delivered on 14th Feb, 2016. Till today the order has not been delivered. Every time I try to reach out to the customer care, I am either disappointed with my line not getting connected to the person or I am being given a false promise of delivery ASAP.

I am unable to understand why are you making fake promises if you do not have the required infrastructure....
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Dan316
Feb 17, 2016
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Order : 145046924

Address: Bangalore, Karnataka
Website: SendMyGift.com

Order :[protected]

Order still has not reached the intended recipient. Despite my many calls which never gets answered, mails and messages they seem to be silent on the matter. I am very disappointed with their service ....
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H
Harshith Ramanath
Feb 17, 2016
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Not delivered order

Address: 560017
Website: Sendmygift.com

My order #[protected] supposed to deliver by 14 feb 2016. But it was not delivered till today (17/2) . They closed their IVR . And in chat support they are nit replying....
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R
Rufus Kumar
Feb 17, 2016
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Product not delivered on time - Rufus

Address: Bangalore, Karnataka, 560016
Website: www.sendmygift.com

I had ordered a product for Valentines day (14th Feb, 2016). Today it is 17th Feb, 2016 and still the product is not delivered. Daily we need to call up the customer care number which most of the times will not be answered. Whenever we get the line, the executive will say that the product will be delivered today. The purpose of ordering the product was for Valentines day and they spoilt our celebration and played with our emotions....
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syedhafeez
from Mumbai, Maharashtra
Feb 17, 2016
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Not Delivered on Time/Day

Address: Bangalore, Karnataka, 560078

I have Booked a Cake for my Son birth day on 15/2/2016 In standard But the Delivery Boy has called Me on 16/2/2016 At 23:45 PM My Order No :[protected] sow we have Send the Mail for Cancellation But No response from them sow we. Please will you Re-fund the Same what we have Paid to you By Online....
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J
Jobin John
from Ahmedabad, Gujarat
Feb 17, 2016
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Order Not Delivered Yet

Website: www.sendmygift.com

I am hereby attaching the copy of my order (Order ID[protected] which was placed on 4th Feb for the delivery on 14th feb, today is 17th and so far no update, I am staying in abroad and for me to send gift to my loved once is only through Online, and if the company's like this are such irresponsible of doing their service, then please let me know then i have to follow the proper Channal for me to receive the goods which i paid for....
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Deepdaga
from Bengaluru, Karnataka
Feb 17, 2016
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Delivery of order number 145047286 is pending since a week

I have placed an order on 10th Feb, 2016 which was supposed to be delivered on 12th Feb, 2016. Till today the order has not been delivered. Every time I try to reach out to the customer care, I am either disappointed with my line not getting connected to the person or I am being given a false promise of delivery ASAP.

I am unable to understand why are you making fake promises if you do not have the required infrastructure....
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liji john 11
from Thanjavur, Tamil Nadu
Feb 17, 2016
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Order not delivered (No 145049462)

Address: 560102
Website: www.sendmygift.com

I have ordered a product on feb 11 with order no[protected]. I have paid the amount 799 rs.But till now they are not delivered the item. no response even if you call and ask they says there is no status with this Order ID, I don't understand there business policy and followup procedure.

They are making the fraud of the customer and increasing there business by cheating. I need some support to take necessary action regarding...
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Divya Vangaveeti
from Bengaluru, Karnataka
Feb 17, 2016
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Order not delivered, please initiate refund.

Address: Bangalore, Karnataka

This compliant is in reference to order id[protected], an order for mid night delivery of birthday cake in Bengaluru. The order had not been delivered, causing high inconvenience. Kindly initiate the refund of entire amount. Also, I expect a response to my compliant at the earliest.
Calls have never been attended on the number provided.
Highly unsatisfactory!...
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P
Philomena
from Bengaluru, Karnataka
Feb 17, 2016
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Ordered product not yet delivered and no response for calls and mails

Address: Bangalore, Karnataka, 560087
Website: sendmygift.com

I have never seen such a fraud company. Order was placed on 11 Feb and got an assurance stating it will be delivered on 13 Feb for sure. Its already 17 Feb and i have not got the item. I am not able to find the status of the order and no is bothered to pick the call nor reply to my mails. why are such companies still in existence. Is there a way to completely close them up. I want my refund immediately else severe action will be taken. You...
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A
Arvindj
Feb 17, 2016
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Order not delivered delayed/no refund

Address: 411028
Website: consumercomplaints.in

I ordered valentine gift from this site on 12th feb, it is not been delivered yet.Daily i am chatting with different persons of their customer care like pooja, priya, bhuvnesh etc.They daily says it will be delivered by today with complementary teddy 9".
No one is available on customer care phone line, sent 2-3 mails also but not reply.

Its all fraud racket, they r taking our hard earned money in their Paytm accounts.This...
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R
ritikagaba22
from Mumbai, Maharashtra
Feb 17, 2016
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Product not delivered by e-commerce website till now since

Address: 560001
Website: www.sendmygift.com

Hi Team,

I booked a Gift Pack consisting of 3 Items (Heartshape Cake, Flowers & Chocolate Box with Teddy Bear) for valentines day and I called up twice to ask when the same will get be delivered. The order was booked on 3rd Feb 2016 for 14th of Feb 2016. The Company sent me a mail regarding cofirmation of delivery by 14th Feb 2016. Only 2 Items (Heartshape Cake & Flowers) were delivered by them & Chocolate Box with Teddy Bear...
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XxSaurabh
Feb 17, 2016
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Combo gift order id 145053171

Address: Bangalore Urban, Karnataka
Website: SendMyGift.com

I had ordered for a combo mentioned to be delivered on sunday 14feb2016 but it has not been delivered till now 17feb2016 10:00am. I have called them atleast 20 times and spend around ₹100 on the calls and every time they just give assurance and now nobody from customer care is picking the call. Please help me. My order id is[protected] containing teddy, flower bouquet, coffee mug, chocolates....
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subrahmanya07
from Mumbai, Maharashtra
Feb 17, 2016
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Product not delivered>>no refund

Address: Bangalore, Karnataka, 560066

HI,
I have ordered an gift for valentines day, but its not delivered( 3 days delayed ), no use now, so can you pls cancel and refund my amount, , otherwise i will go with consumer court legal action


order ID ::[protected]...
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N
Nidan
Feb 17, 2016
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Non-delivery of product

Address: Bangalore, Karnataka
Website: www.sendmygift.com

After getting confirmation from live support of Send My Gift executive, I had placed an order Id[protected] to be delivered on 14 Feb in Allahabad. They had ensured the delivery on the committed date but needless to say that neither they deliver the product nor they respond to me on that date. Next day, on 15 Feb, I response to my query, they given a reason of some technical problem and promised that the product will be delivered definitely...
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R
Romin1968
from Delhi, Delhi
Feb 17, 2016
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A fraud company

Address: 560017
Website: sendmygift.com

Refer my trail mail agains order number[protected] which was never delivered on many complaints and mails I received a call from[protected] on 15th Feburary evening and the lady assured me that she would deliver the gift and some compensatory chocolates immediately the same day before 9 pm.


NOTHING happened.


And then Last nigh 16-17th Feb at 11.51 pm a drunk person called on my wifes mobile number...
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Abhishek Amoli
from Mumbai, Maharashtra
Feb 17, 2016
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Complaint regarding order id 145050029 & 145049964

Address: 400101
Website: www.sendmygift.com

Really i was not hoping this type of service from your side. Tried to login to your site, but it's not allowing me to do the same. Not even 1 order is delivered and I am unable to track the same. I have proof that I ordered with email ID [protected]@gmail.com, but I am unable to anything with this ID.
Please cancel my both the orders and refund me the amount.
Otherwise I will have to take harsh steps against your site.
My...
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rohinistar16
from Chennai, Tamil Nadu
Feb 17, 2016
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Regarding order id 145044536

Address: Bangalore, Karnataka, 5331013
Website: www.sendmygift.com

The order placed on 9th Feb is not delivered and the pathetic response of the customer care is disgusting. This is a site which has the most irresponsible behavior and doesnt respond . This is a fraud site and inspite of repeatedly reaching out to them no one responds. No courtesy to reply for the mistake of non delivery....
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