Shoppers Stop — Shoppers Stop online purchase

Address: Mumbai City, Maharashtra, 400615

Website: shopperstop.com

I ordered few items from shoppersstop.com on 30th Oct 2015 and till 20-Nov they were trying to gather the items for shipment. Call center response was pathetic and they used only ask for 2 more days everytime I used to call up. Once I spoke to the senior person in call center thinking that he/she will take it as escalation and act on it however he was least bothered and suggested me to cancel the order if I wish. Still I waited for 2 more days and did not get any delivery confirmation. Frustrated with this I sent a mail for cancellation of order which was not addressed until I called their call center again. Its more than 7 days now still the order cancellation is not done. So No product delivery and No order cancellation also... WORST shopping experience I ever had...