Shoppersstop.com — Complaint Regarding Unprofessional Behavior of Staff Member

Address: Kolkata, West Bengal

I am writing to bring to your attention a deeply unsatisfactory experience I recently had at your store, specifically with one of your staff members named Mr. AMLAN BANERJEE. On 26/01/24 I visited Shopper’s Stop, Mani Square Mall Kolkata 164/1 Mani Square Mall, Maniktala Main Road, Kankurgachi, Kolkata Pin : 700054 to inquire about the availability of sales on a Carlton Backpack . To my dismay, Mr. AMLAN Banerjee responded in an extremely rude manner when I asked about potential discounts. Instead of providing a courteous response, he tersely suggested that I should purchase the item elsewhere if I was looking for a deal. I expect a higher standard of service from your staff, and incidents like these are detrimental to the overall image of your company. It is my hope that steps will be taken to prevent such incidents in the future, fostering a more positive and customer-friendly environment within your store. Kindly intimate me if you require any further information.
Thanking you for your attention to this matter.
Sincerely, Dr. Arnab Mitra
Was this information helpful?
No (0)
Yes (0)
ShoppersStop.com customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShoppersStop.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    724
    Pending
    0
    Resolved
    210
    ShoppersStop.com Phone
    +91 22 6648 6648
    ShoppersStop.com Address
    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all ShoppersStop.com contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR