Shoppersstop.com — Exchange Product not received

Address: Ahmedabad

Shopper stop has pathetic online service and if they cannot better their online service I guess they should stop this service as it helps less and trouble more.

Its been a month that I have raised an exchange request of my Adidas shoe, they came and collected but its been 25 days that no response reply.

After writing them mails and calling their customer service still no updates as to when will I receive the product.

After they took the shoe for exchange, I received a message that shoe has been received and it will take 2-3 days for the whole process but its been 20 days and no updates.

I am very disturbed and disappointed with their online service.