Shoppersstop.com — fake perfumes

My order no is.[protected]. I ordered branded perfumes.. Versace, ck, salvator ferragamo... All perfumes were duplicate. All of them had same smell, headache inducing/ cheap agarbatti like. Highly disappointed. Didn't expect such deception from a reputed website. And conveniently, there is no return service on these products. Why do they have to con people for few thousand bucks! I don't understand this cheap mentality. Never ever going to buy online or other wise from ss.
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I cancelled the the order as it was not delivered on time. But even after multiple follow up calls, the refund is not yet done. Every time I am getting the same response as "refund process initiated" from shoppers stop helpers on call.

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