Shoppersstop.com — Jockey inner wear

Address: 560001

Website: www.shoppersstop.com

Hi,

I have ordered 3 jockey inner wear on 29th mar 2016.

Firstly, shoppers stop team delivered only two(2) items instead of three(3).
Secondly, the products delivered are two (2) years old.
Thirdly, ss never realised that they have delivered less products.
Fourthly, instead of solving the issue, the only one answer from call centre is
"products are non ex-changeable and non-refundable.

I am wondering how such a big brand like shoppersstop can deliver two year old product and does not have any exchange policy, while all other e-commerce players are more customer friendly.