[Resolved]  Shoppersstop.com — Not processing the return

Address: Mumbai City, Maharashtra

I bought a pair of puma shoes from Shopperstop.com in Thane. The shoes did not fit me properly. I requested a reverse pickup the next day I received the shoes as I was leaving country and the new pair would not have arrived on time. They told me the shoes will be picked up in 3-5 business days. It has now been more than 14 days and we have called them at least 10 times. The customer support department people keep saying sorry but nobody does anything about it. I really did not expect such low service from them. I am now worried if I would ever get my money back.