Shoppersstop.com — Product quality is too bad

Address: Serampore

Hi Team,

We have bought a new dress on 6th March 2021 from the Shoppers Stop, South City Kolkata. We am very sorry to inform you that the fabric of the dress is getting popped up while it is used for the first time. Not also after the use it is during the use the fabric is getting popped out. It was bought for a small girl. Without any external contact with the dress also the fabric is getting popped out automatically.
Not sure what may be the reason but we are really very disappointed about the quality of the product.
We could not even meet the purpose of buying the product. We have put off the dress within 2 hours from when it was worn as the fabric was getting worse time by time. I could not even use this product once also.
I am attaching the pics of the dress. It was such a bad experience with the Shoppers stop product.
The small girl was literally crying seeing the damage of the product. Request you to process for the refund for this product and I want to return back the product.
I am attaching the invoice copy here. Please check the necessary details from there as required.
Customer ID(as per the invoice) - [protected]
Cash Memo number - 15522
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    ShoppersStop.com Phone
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    ShoppersStop.com Address
    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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