Shoppersstop.com — Shipping

I have placed an order on shopperstop on 23-jan-2021
and it is being shipped my ecom express and it has reached destination delivery center on[protected] and haas not yet been delivered and when i called ecom customer care they told me that " your order has been cancelled by shopperstop" now i dont know is it shopperstop to be blamed or ecom express. But please deliver my item . And i havent asked shopeerstop for any cancellation.Worst customer service from shopperstop