Shoppersstop.com — Shoppers Stop scams customer.

Address: Lucknow

I ordered dress set for Durga pujo, I placed order on 18th September and they sent me product after complaining them why it's taking so long, then they sent me product that also wrong/incorrect product. I applied for return and exchange then product was returned and again till 8 days no response from them, so again I called their customer service number on 4th October and complaint that why it's taking so long for you guys to deliver my product then they placed a New order on 4th October with difference in price of what I actually paid was 1609/- and new order showing 1400/-
After complaining again about this price difference they were saying that it's discounted price, I said but I had paid 1609 what if you sent me wrong product again and then If I return then I will get less amount from what I actually paid then they said yes you will get 1400/-. And order got delivered on 15th October (same old package and same wrong/incorrect product) as if they just packed the same product and sent it after wasting my time. My durga pujo was ruined by them. After getting wrong product twice I just don't wanted to apply exchange again so I called shoppers Stop and initiated for Return and refund. But they not only refunding less amount from what I actually paid but also said that I will get refund only in wallet (cc credit) not orginal payment (which was debit card). It's more five days still no refund not even in wallet. It was a big mistake to purchase from this scamming site(shoppers Stop bloody scammers) looting money.
Shoppers Stop scams customer by sending them wrong product again and again or by putting useless discount on dress and lower the price from actual payment of what customer pays. Pathetic online shopping ever.

You can see price difference below the attached documents and also the wrong product (which they repeated twice).