Shoppersstop.com — Wrong product complaint

Shoppersstop.com — Wrong product complaint

K Kaur harveen from New delhi, Delhi Sep 9, 2022 Sep 12, 2022 This thread was updated on Sep 12, 2022

I had ordered 2 perfumes and 1 was delivered wrong. Shared images also but cc people saying we have delivered right product. After chasing them for 10 days they say we will accept return as an exception but will give money in the ShoppersStop wallet and not original mode. I told them i don’t want to block my money i will buy the product from somewhere else but no resolution. No help the customer service is very pathetic Was this information helpful? No (2) Yes (0)
ShoppersStop.com customer support has been notified about the posted complaint. Sep 12, 2022 Updated by Kaur harveen Hi. The issue is not yet resolved how come the complaint is marked resolved.
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Kaur harveen

from New delhi, Delhi

Sep 9, 2022

Pathetic customer service this brand has. The executives have no sense of resolving the issue of the customer. The brand itself delivers wrong product and later the executives deny stating you have received correct product. Being such a big brand they don’t have any responsibility towards the issue of their buyers.