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Southern Railway Complaints & Reviews

www.sr.indianrailways.gov.in
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Updated: Nov 11, 2023
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delay of seshadri express 17209 and 17210
6
retiring room at kumbakonam rly. station-reg
5
Parking fees and behaviour

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Southern Railway reviews & complaints page 14

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N
nataraj1968
from Rajapalaiyam, Tamil Nadu
Jul 28, 2018
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new 3rd line railway work in guduvanchery - damaged sewage water line and diverted

Address: Kanchipuram, Tamil Nadu, 603202

Sir,
Sub : urappakkam to guduvanchery 3rd railway line work-reg damaged the sewage drainage line and divertion
As above the 3rd rail line work in progress between urappakkam and guduvanchery. The contractor divert to the sewage drainage line to resident area. The sewage water spread the residential area. Here veryu dangerous situation in this area. Mosquitoes formed and spread the disease, the peoples (Ragavendra colony,...
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Mahesh Ravichandran
from Chennai, Tamil Nadu
Jul 25, 2018
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southern railway - st. thomas mount bike parking

Address: 600016

I, usually park my two wheelers in st. Thomas mount railway station’s government authorized parking. I am facing the periodic problem like head light, indicators, seat cover, rear mudguard, name board and petrol tank damages. Today early morning, i took my two wheeler which was completely wrecked; the head light, four indicators and petrol tank. The fuel tank was leaking and completely drained out. I enquired with the keeper who responded...
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M
Ma Ghanesh
from Chennai, Tamil Nadu
Jul 25, 2018
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train no 22640

Train no 22640 - GURUVAYOOR TO CHENNAI - 3 july - AC compartment- 2 TIER - very poorly maintained- lots of mold in passenger area on ceiling from possible water damage - very unhealthy place to be spending a night.

please attend to this and make necessary maintenance.

thanks

i don't see why i have to write along story to report my problem - the above has all the information, hopefully future...
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C
chacko p j
from Kollam, Kerala
Jul 24, 2018
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not getting my refund for cancellation of tatkal ticket

I have booked the tatkal ticket with pnr no.[protected] for my daughter and her friend. Unfortunately she could not make the journey. So i have cancelled the ticket. Ther railway is denying me refund stating refund is not allowed for cancellation of tatka ticket. How can the railway deny my refund. There is rac and waiting list in tatkal also. If i cancel ticket one rac will get confermed, and waiting list will become rac just like general...
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V
VISHNUYACHAS
from Chennai, Tamil Nadu
Jul 24, 2018
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inadequate seats in first class compartment of suburban trains

Address: Chennai, Tamil Nadu, 600088
Website: www.southernrailway.com

Sir, the newly introduced emu units in the chengalpattu-tambaram-chennai beach section, has a seating capacity of 25 persons in the first class compartment. The older emu units have a seating capacity of 37. The seating capacity of second class ladies compartment has been increased at the expense of space and seats in the first class. Does the railway want the first class passengers to travel in the cramped space available standing throughout...
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S
Semeon
from Vadamadurai, Tamil Nadu
Jul 20, 2018
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regarding the service

While the tamabram to beach trains function properly I don't know y the [censored] did beach to tambaram trains come on proper regular intervals
I was waiting for a tambaram train and while waiting 4 beach trains crossed yet not even a single tambaram train came y do this happenen?
Just because u guys were put in a govt job doesn't mean that u can get salary without doing job perfectly I have faced this issue mANY...
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Arunkumarji
from Chennai, Tamil Nadu
Jul 17, 2018
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tambaram sanatorium bike parking

Address: 600047

Bikes are not safe in the parking, if bikes are damaged and complained to the keeper offended me saying, why the photo was taken and asking not to use his bike parking, the way he responded was very bad, old man was drunken.
that old lady was using abusive words and cursing me.

that old lady is totally unfit to work, she lift the bike and make it fall on other bikes.

she often fights with the customer...
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R
Reddington
from Chennai, Tamil Nadu
Jul 17, 2018
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unacceptable delay- 12634 kanyakumari express

Address: 600042

The scheduled arrival of Kanyakumari express is 5. 30. AM. But, today 17-7-18, it reaches tambaram, Chennai around 10 O’clock. This 4.30 hours delay is completely unacceptable and we have students to write exams, mothers to attend babies, elders to catch hospital appointments, youngsters to attend interviews and employees to report to work. Unless the delay is corrected from the next trip I will file a public welfare case against southern...
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V
venkatbal
from Chennai, Tamil Nadu
Jul 10, 2018
Oct 20, 2023
This thread was updated on Oct 20, 2023
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failed transaction amount debited for rs.660 for ticket to tpj jn

Address: Chennai, Tamil Nadu, 600004

I have booked railway ticket to tpj jn, amount debited for Rs.660/- in my sb a/c b of SBI under irctc txn no.[protected] on 3.7.18 and the ticket bookings failed. kindly retransmit the amount and oblige.
I have booked 3 tickets to tpj jn from chennai egmore through online under irctc menu. the transaction at thes end showed the transaction failed whereas the amount was debited to the tune of Rs.660/-. kindly arrange to credit the...
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T
Tanish M Rahuman
from Chennai, Tamil Nadu
Jul 1, 2018
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make a complaint on ttr

I have booked the ticket in online which was in wait list where it was confirmed afternoon bt some idiotic ttr dropped out ma two people from train that their ticket was not confirmed so they dropped the two of my old people...# on ttr
Bludy scoundrel dont u have sense
Train number 12083
Pnr [protected]
D3 67 nd 68 ticket tatkal tickets
I need an refund for it nd make an immediately action on the ttr nd make...
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K
krishnaswamy sankaran
from Chennai, Tamil Nadu
Jul 1, 2018
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non credit of pension

Address: 600017

Pension for the months of may and june not credited. My ppo number is [protected]. My sb a/c number is [protected] of central bank of india t nagar branch chennai. Repeated request to this effect has not yielded any use. I was working in southern railways and gave voluntary retirement in february 2018 and was regularly drawing pension through the above mentioned account...
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S
saraunder
from Chennai, Tamil Nadu
Jun 28, 2018
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I'm complain, about ttr 138 and 182 helpline

My journey date: 27-6-18, pnr:[protected], coach d1-32, (2s). The opposite seat number 31 person claimed to sleep side upper, i denied because this coach is purely sitting i talk with him but he is not obey with my words and he has been taken my luggage without my permission and put it into down, occupied the side upper berth. This has been frequently complaint it in helpline but all my efforts are totally wasted because they are not responded...
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K
K.Mohan BJP
from Karaikal, Puducherry
Jun 25, 2018
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very very poor service in sirkali railway station

Website: Thiruchripalli

இன்று காலை (25.06.2018) சென்னை செல்ல 12.30 சோழன் எக்ஸ்பிரஷ்க்கு டிக்கட் எடுக்க சீர்காழி ரயில்வே ஸ்டேசனிலிருந்து நீண்ட கியூ, ஆனால் பிரிண்டர் ரிப்பேர் என்று டிக்கட் கொடுக்கவில்லை....
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S
skumar1479
from Bengaluru, Karnataka
Jun 19, 2018
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foot over bridge for related platforms

Address: 560066

We are a group of 50 people travelling daily from whitefield station to baiyappanahalli,
The foot over bridge for passengers in whitefield railway station is designed unscientifically it will not connect to any of the railway station platforms, it seems its made to connect the kadugodi bus stand and kadugodi road, whereas the distance from the foot over ridge exit to the main entrance of railway station is around 1 km, its not serving...
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S
swarnanabu
from Narwana, Haryana
Jun 18, 2018
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non refund for tatkal waiting list counter ticket

Sir i booked tatkal waiting list railway counter at triupadripuliyur railway station vide pnr no - [protected], train no - 12515 for journey from premubur to guwahati... Which was not done due to tlwl.. Now i went to counter for submitting the ticket and for refund... Which was refused by booking clk and abusing me with bad languages... Requesting you sir to look into the matter and do the needful as early as possible...
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K
kumarmech19
from Chennai, Tamil Nadu
Jun 18, 2018
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regarding toilet charge

Address: Chennai, Tamil Nadu, 600096

I have visited central railway station chennai on 16/06/2018 saturday around 3 p. M.

Toilet location: central railway station (Near by thiruvalluvar boarding junction area)

In-charge lady didn't allow my wife for toilet urinating with two rupees, in-charge lady asked 5 rupees for urinating, but 2 rs only mentioned in the front name board. Finally she was allowed my wife after fought with them.

This...
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S
strust73
from Tirunelveli, Tamil Nadu
Jun 15, 2018
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refund of partially cancelled train ticket charges

Address: Tirunelveli, Tamil Nadu, 627001
Website: irctc

Reservation in train no.16724 for travel by two persons ex tirunelveli to chennai egmore on 12.7.2018 in sleeper berth, vide pnr no.[protected],
Was made on 11.6.2018 by transferring a sum of rs.710/- from my sbi account. But subsequently it was partially cancelled on behalf of one person (Age 29 - cnf/s8/46/lb) on the same day but refund of rs.120/- has not yet been made. Kindly help me to get the refund duly credited to my account....
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K
ksundar
from Bhubaneshwar, Odisha
Jun 15, 2018
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40801 kancheepuram fast train not came on friday i. e. on working day

Govt. Of india announced holiday on saturday due to ramzan festival. But the train no. 40801, has not came on friday.
Lot of peoples going to kancheepuram in that train only on working days. Due to cancellation, we are facing much difficulties to reach our office in time.
Further the govt. Changed the holiday on 16.06.2018, the why the southern railway has not functioned tat 40801 kanchipuram fast train on 15.06.2018...
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A
amalnat
from Chennai, Tamil Nadu
Jun 14, 2018
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unauthorised travel of eunuchs in chennai suburban and forcing money

Address: Chennai, Tamil Nadu

Many eunuchs boarded suburban train between pallavaram and guindy on 13/062018 and force passengers to give money. They even started taking purses from pockets and touching private parts of young boys.in the process of taking the purse the suburban ticket kept got slipped in the train itself. On disembarking the train at guindy station tte asked for the ticket and fined rs.250/- without issuing any receipt. Whose fault it is?. An innocent...
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N
Naveenkumar321
from Kurinjippadi, Tamil Nadu
Jun 12, 2018
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train number - 66019- bqi (bommidi) to (sa salem) running delayed regularly due to officials worst duty

Address: 635301
Website: www.sr.indianrailways.gov.in

Dear officials,

Train number - 66019- bqi (Bommidi) to (Sa salem) running delayed regularly due to officials worst duty. Due to this passengers, private employees, students are mostly affecting..

We need to reschedule this train earlier arrive at bqi bommidi 9.00am to sa salem within 10.00am.

For the better quality of service to the public we are requesting you to run this train on time or reschedule...
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