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Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in

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Updated: Mar 12, 2025

Complaints 544

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23

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Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Thane Municipal Transport [TMT]

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Bus driver hit bike very badly

The bus conductor does not know how to talk.

did not receive change from tmt conductor(mulabaug no. 307685006600017)

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gps tracking of moving tmt buses is now stopped.

TMT Bus Conductor restricted me using my TMT bus pass

No TMT Bus Transport From Kalwa Railway Station W/E both sides

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Non communication of conductor

Thane Municipal Transport [TMT] reviews & complaints page 9

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Address: 501 Allamanda Bldg., Pride park Near R Mall G B Road

My son travel from Manpada to Thane station for college at early morning and return at home till 12pm and at 2.30pm he again travel from Manpada to Thane station and return till 7pm from Tuition. Why contractor is not allowing him to travel on pass,...

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माननीय मुख्यमंत्री
श्री एकनाथ जी शिंदे साहेब आपनस विनंती आहे की लवकर कारवाई व्हा वी कारवाई चे आदेश असून ही कारवाई का नाही केली गेली
मुंब्रा इथे अनधीकृत बांधकाम नी...

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मौजे डायघर स.न.८१ ७७ टी एम टी साठी आरक्षित असून आता भू माफिया नी ताबा घेतला आहे कारवाई होईल का ?

माननीय मुख्यमंत्री
श्री एकनाथ जी शिंदे साहेब आपनस विनंती आहे की लवकर...

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I am a regular traveller from Lodha Amara Kolshet to thane station and back however the frequency of TMT service is very low. The wait time is generally 30-40 mins and with the recent developments of new building the bus gets too much crowded.

Request you to please increase the frequency of buses by 10-15 mins every bus....

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Bus 12 that goes from Pawar Nagar to Thane station has changed its route. Now it does not take Castle Mill stop and instead takes the flyover just before Meenatai Thakre chauk even though there is not road work going on at that place. This has caused lot of inconvenience since Castle Mill bus stop is important since it's at the junction of 4 roads....

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Address: Runwal Garden City Balkum, Ram Maroti Nagar roadnear piramal healthcare center

8:10 bus leaving from Runwal Garden city left early today by 2 mins. 8:08. Why should we understand you when you come late when you can't care for us . It is your duty to leave on the scheduled time not early or late. Start being punctual. You ruin someone's day by doing this. I know my complaint is going ती get drowned in the millions of complaints you receive but make a note. Understanding comes mutually.
92 बस No....

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Address: Thane bus stop

TMT contracts driver ne muje maar haan kiya if agar unke agains complete nhi hua to boht bekar haal hoga I’m admired in hospital...

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Vehicle no.MH 04 HY 7024.
DATE 10/12/2022.
Time 00.56am
I was seat to driver backside and i just open the window.Bus driver was talk to me rudely like "YE KHIDKI BAND KARNA EVDHI KAY TULA GARMI LAGTE NAHITAR JAUN BAS PATHI MAGHE."
His tone is very rude.

Saheb mi Marathich ahe maz vay 27 years ahe.

Mi tithech uttar deu shaklo asto pn tyanch vay bghun shant rahillo.

Govt....

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Address: Lokmanya Nagar Bus Depot, Near Lokmanya Nagar Pada No 03, Thane

Respected Sir/Madam,

Today on 8th December 2022 at 14:00 I ask about the illegal parking inside the bus depot. Upon asking the security guard started abusing me and my family members. Each car pays 300 Rs to the guard for this illegal parking. I request you to take immediate action on this illegal parking and the abusive guard man as this illegal parking causing traffic to the passing road which is already very narrow. Thanking...

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Address: Raj Ratan Park, Brahmand Thane west

Sub: - Near Miss Incident Complaint Due to o[censored]nsafe act / Negligence of Bus Driver
Dear Sir / Madam,
Under signee would like to bring this into your notice and request for necessary action on near miss incident which details as mentioned below.
Yesterday i.e. on 05th December 2022, I was at majiwada (thane) bus stop where the bus MH01 DR 5374 bus arrived at stop, I was at last in a queue, before I getting in completely...

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Address: वर्तक नगर ठाणे

मी प्रथमेश मोरे, आणि माझे वडील प्रकाश मोरे दिनांक २८-११-२०२२ रोजी दुपारी १.३० मिनिटांच्या सुमारास खोपट ते वर्तक नगर असा प्रवास करत असताना गाडी क्रमांक MH04 HY 7025 या गाडीच्या चालकाने...

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Address: Kalyan Naka Bhiwandi

Bus rukri hi nahi hai Bus Stand Par Jabke bus Kahli Khali Jaa Rahi Hai Aap Jald Se Jald Is Problem Ko Solve Kare
Reason Puchne par Bus Driver Khe Rahe hai ki Piche Or bhi Buses Hai...

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Address: Nitin company Thane west

Bus no.MH04.HY 7023 Anand nagar ti borivali bus Date 24/11/2022 morning 11.20am from nitin company.i had 200 and ticket was of rupees 10 ..i said to conductor u give 100 for my next journey and remaining 90rs/- i will collect from depo but he said he didn't hv change but conductor had change.conductor not refunded the money and get off the beyond the my stop even he had change not refunded but he was frustrated and continuously doing argument...

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Kolshet bus 00:50 on 19 November 2022,
Driver was drunk and did not stop at the bus stop, arguing with the passenger and conducter was saying "jaudya na thoda pila aahe" attaching ticket below. Need action against the driver. Let me about the action within a week . Otherwise will sue him in the court....

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Address: Bandra Kurla Complex

Daily some thousands of people travel from Thane to BKC and Back.

Before COVID there are 4 buses in morning ( from Thane to BKC ) and 4 buses at evening ( from BKC to Thane )

After pandemic, only one bus in morning time ( thane to BKC ) and one at evening time ( BKC to Thane ) is running. The timing of the same is also not convenient to so may people who are interested to avail this facility.

Undersigned...

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Today i boarded a TMT bus number MH 04 4047 from thane civil hospital at arround 11.00 o clock.
the lady cundoctor was not doing her duty properly she was ringing bell without checking or looking at door. i checked it 3 times. even driver bothered about passangers couldn't boared the bus. at one stop 2 boys were boarding the bus and lady cundoctor was busy in issuing tickets. she without looking at door she hit the ring and bus started...

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Address: Kalher

I am traveling from Thane station to bhiwandi and I have seen conductor sitting on the seat while the passengers are standing in the bus .is this the way to treat passengers very bad service.conductor code is 25773....

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Address: 603 OMKAR BUILDING, NEAR HANUMAN MANDIR,TARICHA PADA

Evening time passengers have to wait 1 hours for bus due to low frequency & then small buses are sent and very high frequency for vrindavan society buses & passengers doesn't even have to wait 5 minutes.I need to just draw attention that human beings also live in kolshet & not animals, so please treat us as human beings and increase frequency between 6pm to 9pm.Will appreaciate co operation from you...

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Address: Lokmanya Nagar

Connected behaviour physically slap
Wagale no .[protected]
Bus no. 1593
Date 19/10/2022
Time:23:25:09
Mulund to Lokmanya nagar...

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Address: Thane

Dear / Sir, TMT

ye lady cunductor sab passanger se Misbehave kar hai,
Passanger k saat baat karne ki tameez nahi hai,

Seat pe baith kar Ticket nikal rahi hai,

Seat pe baith kar bolti paise pass karo sab log,

1 passanger k saat jhagda b kiya usne,

sir please Is lady cunductor pe action lijiye,

Bus Detail- MH-04 KF 4047
Thane depto...

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