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Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in

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Updated: Mar 12, 2025

Complaints 544

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Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Thane Municipal Transport [TMT]

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Bus driver hit bike very badly

The bus conductor does not know how to talk.

did not receive change from tmt conductor(mulabaug no. 307685006600017)

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gps tracking of moving tmt buses is now stopped.

TMT Bus Conductor restricted me using my TMT bus pass

No TMT Bus Transport From Kalwa Railway Station W/E both sides

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Non communication of conductor

Thane Municipal Transport [TMT] reviews & complaints page 8

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Respected TMT,

I have taken bus from majiwada to Kasarvadavli ganv but conductor denied to drop at last stop and said the last stop is Kasarvadavli Highway,
But the last bus stop suppose to be Kasarvadavli ganv request to kindly sensitise the staff in night at 10.09pm bus is dropping the passengers at mid of the highway.

In ticket it’s clearly mentioned that last stop is Kasarvadavli ganv, im taking...

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Address: TMC Majiwada Prabhat Samiti office, near yashaswi nagar, thane West 400608

Bus no . MH04 KF-4044 was standing at the signal ( next to TMC Prabhat Samiti office) just before the main yashaswi nagar bus stop, only 45 seconds were left.
I saw doors opening for a passenger, so even i went ahead and knocked the rear door - conductor denied entry. So i went ahead and knocked front door then the driver also denied me entry and asked me to go to the bus stop.

Why such partiality? When just 5 seconds...

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Address: Thane wagle Estate

I would like to draw your attention to the irregular bus service in our area. The buses never come on time and commuters experience a lot of inconveniences while waiting at the bus stop for hours....

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I was on way to my office at Ice factory, Navpada when my scooty was hit by this TMT bus, no fault of mine. I had slowed down my scooty to cross the Hariniwas circle when this TMT bus hit me from behind. I was about to fall under the bus wheels if not balanced. Your driver very rudely called me 'Moushi' chala na pudhe. I thought he will get down to speak but speeded his bus away. This happened at Thane Hariniwas circle at around 10.50 AM,...

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I regularly travel to Anand nagar in morning but gets late due to less number of buses there in morning.
Afternoon time no one travels but there are so many buses but at morning when we need more amount of buses there are less number of buses send.
Kindly look after this.
Thank you!...

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Address: Thane

More than 50 people were standing in the line for more than 45 mins and the conserned person who was standing there didn't gave any kind of proper reply just saying that there is traffic in the road and many non AC buses were coming at the same time... There is a kind request to look after these kind of issues or else start giving some private bus services...

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The conductor & driver asks passengers to get down at majhiwada, chevknaka as last stop instead of mulund station. they say their duty hours are over. what about the passengers? they do it at night most. i am a single lady travelling & they said majhiwada is the ladt stop. how can they decide?...

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There are very less buses for Thane Railway Station to Majiwada gaon route. Due to this frequency of buses are less. There is heavy rush in buses during peak.

Request to increase buses on this route....

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Website: TMT Thane

Almost in all TMT buses plying within Thane City limits the Drivers & conductors do not open the front doors for the Senior Citizens to board / enter the bus at all stops except the starting point & force them to go behind to enter from the main door. As the buses are jam packed the Senior Citizens cannot enter or force themselves inside the bus. This causes great inconvenience to the Senior citizens to board the buses other than the starting...

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The TMT AC bus conductors refuse to give 50% discount in the fares to Senior Citizens & Divyang persons having valid TMT Senior Citizen ID Card, while travelling in newly inducted AC buses for local routes within Thane City limits, citing that they have been given such instructions by the TMT authorities, without any information in this regard being displayed any where nor any kind of communication in this effect to the subject passengers....

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Address: Kasarwadawli near tarangan building

Waiting for the 8.20 am bus at Kasarvadavli gaon, bus is at front o[censored]s but driver is not moving the bus from the bus stop. Facing this issue everyday...

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Dera sir/madam,
I am travelling from Ramanagar wagle estate to kopri Thane East, but bus no.111 is always comes late & that's why I miss my office bus everyday .
Not only me but all the passangers are facing this issue, bus is not on time, it is there in the depot, it goes to depot at 10:00 am but it returns at 10:40 am daily, ..it's should return at 10:15 or 10:30 atleast...we are waiting here more than half an hour. Please...

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Hi, Good Morning, This is to inform you that, i have experienced misbehavior of Conductor Bus No- MH04HY1257.Today morning I have travelled from Thane Vrindavan bus stop at 9.30 am and boarded bus from front door being pregnant jss one step away from actual bus stop entry point . Where as there was no queue, no standing or no crowd for bus . But was so arrogant that conductor was about to get me down from Bus . Condoctors are public servants...

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I take the bus from patlipada and i told to give me ticket to D-mart. So conductor hand over the ticket from MANPADA TO ANANDNagar Gaon. I just ask him why he charging me excess ticket... But at that moment he is miss behaving with me. And saying go and complaint about it.
Bus Route:- Thana station to ANANDNagar
Bus No:-MH04 G8239
Date 23/02/2023...

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Address: Thane

Bus number 56 takes too much halt more Than 30 mins at its end stop Tikuji-ni-Wadi. 3 buses are accumulated at stop same time as it does not departs on time. Buses at thane station are less due to it and not on time. Please take action against it....

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Kindly reduce lady reservation in buses and just keep reservation for old people men and women, disabled people, women with children and pregnant women. The ladies misbehave or speak rudely with men sitting on the ladies seat which is very embarrassing to the them and truly unnecessary and un-deserving. Please make it happen....

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Address: Mumbai

Complaint against bus conductor having bus number MH 04 G8128 TMT bus. I have given him rupees 20 from Road Number 16 to Mulund station west so I have told him that I have no change of Rs 3/- .
Now here the conductor has told me that he has to give me Rs 3 compulsory took Rs 20 from me and arguing with me.
Again told him by showing that I have only rupees â¹2 with me I have no change of Rupees 1 more so please...

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Address: anand nagar bus depot, Vijay Vilas Rd, Vijay Park, Kasarvadavali, Thane West.

7th of february, 2023. There was a fire accident that took place near kalyan bypass at cng pump near amantra in evening hours. So the roads were closed for coming vehicles from kalyan. I was standing at bypass waiting for the bus to arrive at the stop from thanes direction. Bus no. MH04 EP0780 Mumbra to shivaji chowk Bhiwandi bus. Driver batch no. 5307. was noted for closing the front door on a female passenger and the hand got half stuck...

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I travel from Hiranandani Estate to Thane Station around 7AM by bus no. 52 but I have observed that the driver skips stops like mine Forest Avenue Arcadia Circle and takes his bus from different route.
Please look into the matter there is just one bus in 40-60 mins already and then this irresponsible behaviour of TMT bus drivers which makes us suffer...

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Respected sir/ma'am,

Myself Onkar Jadhav, I am resident of Thane City. I have been traveling from Thane station to Vridhavan Society via bus number MH 04 KF 1772. The conductor on the bus was a lady conductor which was rude to me. She even asked me to leave the seat so that she can seat during the ride. Is this the way to behave with passenger? And other passengers also said she has being rude to other passengers as well. br...

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