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Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in

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Updated: Mar 26, 2025

Complaints 545

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23

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Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Thane Municipal Transport [TMT]

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Bus driver hit bike very badly

The bus conductor does not know how to talk.

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gps tracking of moving tmt buses is now stopped.

TMT Bus Conductor restricted me using my TMT bus pass

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Non communication of conductor

Thane Municipal Transport [TMT] reviews & complaints page 10

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Address: Thane

Dear / Sir, TMT

ye lady cunductor sab passanger se Misbehave kar hai,
Passanger k saat baat karne ki tameez nahi hai,

Seat pe baith kar Ticket nikal rahi hai,

Seat pe baith kar bolti paise pass karo sab log,

1 passanger k saat jhagda b kiya usne,

sir please Is lady cunductor pe action lijiye,

Bus Detail- MH-04 KF 4047
Thane depto...

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Dear Sir / Madam,

I want to raise complaint against bus driver and conductor ( MH01LA6350).
driver during ride only talking to each other not consorntrait on his driving on road. This is really unrealistic way of driving. Please take a action against both

Very bad TMC teams

Thank you...

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Bus 112 Lodha Complex
Late bus
Not on time
After hour 1 bus is coming in evening
Very poor service Disrespectful Behaviour Of TC...

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Address: Civil hospital

Give a bus halt at civil corner stop to all buses which are passing from civil hospital all the passenger have to run for buses to corners maximum residential are from corner side where pawarnagar, tulsidham, shivai, yeour, and 6no vrindavan halts give the civil stop at corner to all buses so public can easily pick and drop the ride from civil stop plz make it simple for all commuters thank you...

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Address: Thane

Sir we are regular tax player residing in lodha amara and taking thane kolseth bus service it's found frequency is minimal and not according to population of area instead it's found some route buses goes empty on another route. Thane station seems not managed by anyone and services found totally ineffective . Why we should wait for bis for hrs and hrs after travelling by train . Please look into it make improvement....

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Address: Mumbra

There is no bus in mumbra to Bhiwandi...and I'm waiting for more than 1:30 hrs still waiting...and people are also waiting for Bhiwandi bus...and there is no bus timing given anywhere.. people also don't know bus timing people are standing in sun..we need more bus (Mumbra to Bhiwandi)...
Take strict action..as soon as possible..thanks you....

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I, the citizen of Mumbra Thane complaing about the late bus coming regularly. The bus is from bharat gear to mira road but it is not coming at proper time
Bus Number is 75...

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Address: Mumbra thane

I, the citizen of Mumbra Thane complaing about the late bus coming regularly. The bus is from bharat gear to mira road but it is not coming at proper time...

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Address: Thane station west

The person who manages the bus traffic at Thane station west bus stop argues with the costumers unnecessarily
He was forcing me to get into the bus with rush and when I refused to do so he stared arguing and insulted me
This behaviour is very inappropriate
I don't feel comfortable to travel from tmt
It has affected me mentally and i wasn't able to focus at studies in college
I sincerely request you to...

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Address: Maharashtra, Bhiwandi, Shivaji Chowk

I reside at Bhiwandi and all the Bus no.88 from Bhiwandi to Mulund are refusing to drop people at the destination and managing use by dropping thane, we have wasted 2-3 hours waiting for mulund bus and every bus I asked told us to wait for next bus! This has caused me to reach late for my job and affected my pay! Please take a serious look in this matter and make sure this doesn't repeat again
Thankyou!...

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Address: Thane

This is to inform you that we were standing at Hari Niwas bus stop waiting for bus going to Thane station. Time was 8.40 am on 05th sep 2022.
One bus number 1693 going to Thane station approached stop… even after seeing passengers standing at the stop, driver did not stop the bus..: bus was hardly filled with passengers…
Strict action should be taken against the driver of bus number 1693 going to Thane station.. board on...

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Driver of Bus no MHO4 KF0082 is completely etiquette less and dont know how to talk with anyone. Without any reason usne mujhe gali di aur road pe chilla k bat ki...

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I am regularly picking bus from wagle estate Road no 16 and the signal was there. And bus no 12 came pawar nagar and stand at bus stop. But the driver not opened the door inspite of repeated request. And again bus goes and stop at the signal i again went there and he refuses to open again. And this problem face by everyone at the bus stop . As limited buses are available for mulund pawar route. Please i request you to inform your drivers...

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I was travelling from thane manpada to Borivali Station east through a TMT Bus route No 60 having registration no MH04-HY-7628 on Sunday Date 7th August 2022. Firstly I waited almost an hour for the bus. And when the bus arrives it did not had its indicator ON which shows the bus no and route information. Secondly it stopped almost 150 to 200 meters away from the Bustop. And it only opened the front door and did not open the back door and...

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Address: Rajpark, Parsik Nagar, kalwa

This has become daily routine of TMT buses that they are becoming late it has been more than a month.
They are not coming on proper timing.
I am standing on the stop from 8:40 and its 9:15 but bus is not coming.

Kindly take action for the same. Although the helpline number is given but no one picks up the call. Why you have to provide number when their is no one to take actions about the same....

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Address: vijay park

Please change this driver who brings this bus at 6.40 from kasarvadvli to thane station. Slow as a tortoise. No sense of driving and no sense of time for others. Lazy person and argues a lot when corrected. Arrives very late at the stop. Ask him to sit at home if he does not want to work....

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Address: vijay park

Please hire some fast drivers from kasarvadvli bus stop to thane station. Always this bus drivers come late specially 6.40am bus driver. Very slow like tortoise....

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Address: vijay park

Website: TMT POOR BUS SERVICE

There is a need of starting more buses from Thane station to kasarvadvli and back. We have to wait for tmt bus for hours. No proper management of bus coordinator from thane station and kasarvadvli depot. Horrible service....

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Address: Vijay Park

There is a bus which leave at 6.40am from kasarvadvli to thane station. The driver is so lazy/slow/mannerless that he is not bothered if the passengers reach late to the station. He drives so slow that a buffalo can overtake him. He closes the front door and makes people wait in the rain. No humanity. Arrives always late at Kasarvadvli bus stop. When raised concern he shouts raising his voice at a lady. Ask him to sit at home if he is not...

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Road are bad conditon jn khidkali jignyasa society and near shiv shankar residency

Pot holes are there and lot of bricks and stone...

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