Claimed

Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in

1

Updated: Mar 12, 2025

Complaints 544

Resolved

23

Unresolved

521

Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Thane Municipal Transport [TMT]

Having problems with Thane Municipal Transport [TMT]?

File a complaint and get it resolved by Thane Municipal Transport [TMT] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Public Transportation

Thane Municipal Transport [TMT]

Recently resolved complaints

View all complaints

Bus driver hit bike very badly

The bus conductor does not know how to talk.

did not receive change from tmt conductor(mulabaug no. 307685006600017)

Most useful reviews

gps tracking of moving tmt buses is now stopped.

TMT Bus Conductor restricted me using my TMT bus pass

No TMT Bus Transport From Kalwa Railway Station W/E both sides

Featured stories

Non communication of conductor

Thane Municipal Transport [TMT] reviews & complaints page 7

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Took bus from 22 no road kisan nagar towards Thane station Bus number - MH04 KF 4051. Bus left at 7 PM from 22 no road. Was sitting on general sit. Conductor is forcing passengers to get up and telling that this is ladies sit.

There is line written in the bus that we should give priority for ladies sit. But the sit is not ladies sit.

Have attached the photo of the line mentioned in the bus because of that the...

Helpful

Found this helpful?

Write a comment

Address: runwal garden City phase 2, Balkum Thane

Dear TMT Team,

This is inform you that there is no regular schedule of bus from both side. Its soo irregular we can not trust on your services.

Today also since 9.15pm till 10.40pm. no bus was available. on the other hand for all other locations bus was regularly coming.

After having multiple discussion concern staff was not ready to schedule the bus.

its daily basis we are facing...

Helpful

Found this helpful?

Write a comment

Address: Thane

अनियमित बससेवेकडे मला तुमचे लक्ष वेधायचे आहे.
बसेस कधीच वेळेवर नसल्याने प्रवाशांना त्रास सहन करावा लागतो. प्रत्यक्ष प्रवाशांना कधी कधी वाहतूक पकडण्यासाठी तासन् तास...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Kasarvadavali thane west Ghodbunder Road

Dear TMT,
I, myself travelling from western hotel to Kasarvadavali through bus no. 64.

Conductor gave me ticket mentioning travel start from silver palace bus stop.

Actually I took bus from Westen hotel for Kasarvadavali bus stop.
Ticket fare charged Rupees 21 for the same.
When I asked him I boarded from western hotel, he replied ticket you will get from silver palace bus stop, irrelevant...

Helpful

Found this helpful?

Write a comment

Respected Sir/Madam,
I am writing this formal complaint to bring to your attention an incident of misconduct and unprofessional behavior exhibited by one of your bus conductors. The incident occurred on 16-07-23 during my recent journey on your MH 14 H 5414 from KalwaNaka to Airoli Sector 20.
I regret to inform you that the bus conductor Vinod Baviskar, displayed a complete lack of courtesy and respect towards the passengers,...

Helpful

Found this helpful?

Write a comment

Hi
This is regarding incidence that took place at diva near Chandragan residency. I was sitting on my bike besides the road and this bus driver came from behind and hit my bike from back.me and my bike fell down and the bike broken down . Even he is not horn also and hit my bike . kindly take action against this bus Driver . I am attaching photos here of bus no and bus driver photo . kindly look on this .I would request that TMT officers...

Helpful

Found this helpful?

Write a comment

Today the bus service has been absolutely despicable. Worse than anybody’s imagination. Today in between 1600 hours to 1700 hours there was no AC bus fro Thane to Borivali. Even in the evening from Borivali to Thane there was no bus available from 2100 hours to 2200 hours. Somebody should be held responsible and accountable for such bad public service....

Helpful

Found this helpful?

Write a comment

Afternoon at 1:00 I'm at manpada bus stop. 700 TMT Bus came and just gone don't even stop for all passanger to catch the bus everyone has there time value so bus need to stop at atleast for a movement so all can easily take bus. Humble request to see it to that...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Thane

Kindly increase the frequency of Bus No. 54 from Kasarvadavli Gaon to Thane Station. Waiting for the past 1.5 hour not a single bus has started. Unless Mistaken there are buses scheduled at 14:05, 14:30 and 14:50 hours. There are three buses standing and the staff is resting in front o[censored]s but none has started since in the past few hours. There is no bus stop here to sit and wait. The passengers are standing in the scorching heat for the...

Helpful

Found this helpful?

Write a comment

Address: Thane

Licence no 00156 bus no mh 04 hy 1757.
Kindly check please they are for public convenience not to show their arrogance behaviour to public.
Without asking from where you cought the bus and where you have to go they are directly generating the tickets.
Kindly check please....

Helpful

Found this helpful?

Write a comment

Address: Lokmanya nagar

Iam travelling everyday but lots of issues in TMT depo, Thane to lokmanya nagar every evening after 7pm everyday bus late approx 2 hours after next bus come .
Lot's of people waiting approx 2 and 3 hours regularly some people are senior citizens at least check in CCTV footage 30 May23 in evening everything is available in cctv footage.
we request you to please add more the bus frequency...for thane to lokmanya nagar in evening...

Helpful

Found this helpful?

Write a comment

Address: Room no 256, PATIL CHAWL,

Respected team,
Iam travelling everyday wagle to thane and thane to wagle but everyday bus late .

After 30 to 45 minutes bus come we request you to please add more the bus frequency....

Helpful

Found this helpful?

Respected sir/madam,
Im a citzen of india staying in Navi mumbai.
Reason to wrote a mail is, On date 18th May 2023 at time 18.56 i was at majiwada signal. I saw the Bus stop on signal for Thane station Bus No MH04HY7136 respectively, the doors of bus is open. Me and my friend run for the bus then the driver closed the door when we reach at door. Then after we go to the driver door to request the driver for door opening. He...

Helpful

Found this helpful?

Write a comment

Address: Road Number 22, Wagle Industrial Estate, Thane

Dear Sir/Madam,

I am writing to express my deep dissatisfaction and frustration with the recent incident that occurred during my journey on a Kisannagar TMT bus. I believe I have been subjected to dishonest practices by one of your bus conductors, leading to unjust consequences and an unnecessary fine.

On May 17, 2023, I, along with another individual, was travelling to Wagle Estate Road No. 22. The conductor...

Helpful

Found this helpful?

Write a comment

16-05-23
Today at the Kolshet bus stop the bus did not come for like 30-40 minutes and as I am writing this complain the bus still hasn't came I joined the line at 1;18 Its 1:58 now...

Helpful

Found this helpful?

I'm a daily commuter who takes the TMT bus, but this is the first time I've had such a bad experience with the bus driver and bus conductor on this route. It is about Bus No. 70 (Khidkali to Thane route) arriving at Padle Goan at 7.30 a.m., specifically, I had two bad experiences with the same bus driver and conductor who arrived at this time. I'm helpless right now because I don't know these people's names. We commuters use a variety of...

Helpful

Found this helpful?

Write a comment

Tmt bus no 85 service is not regular so please make it regular...

Helpful

Found this helpful?

Write a comment

Address: Balaji nagar narpoli. Near deepak store. Bhiwandi. Thane. Maharashtra

Due to the construction bus was not going towards to narpoli bus stop..but they charged narpoli bus stop fare..it's stop to devinagar only..now construction is over you have to retrieve it as soon as possible..bus should stop at narpoli stop..we a getting lots of problems for it.....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

It's become most of day problems that buses are not following its time table.
Buses not ready to move on time instead it is standing ideal at stop but not move on time. Public standing half n hour in stop.

This become very serious issue, and public is facing this problem most of days.

We request you to pls take the seriously and run the bus every 15 minutes....

Helpful

Found this helpful?

Write a comment

From Bhiwandi to Thane...
It's become most of day problems that buses are not following its time table.
Buses not ready to move on time instead it is standing ideal at stop but not move on time.

This become very serious issue, and public is facing this problem most of days.

Hope TMT will look into this....

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR