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Thane Municipal Transport [TMT] Complaints & Reviews

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Updated: Oct 25, 2025
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Thane Municipal Transport [TMT] reviews & complaints page 7

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B
Feb 14, 2024
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I had boarded bus (Thane - Borivali) today at 9:50 am from Kapurbawadi Busstop. The driver of the bus was continuously honking, when complained, he rudely replied that being an electric bus, the sound he has to do so to alert other. This is absurd response. Such rude behaviour of the driver is not at all acceptable. I would request authority to take strict action against the driver. His batch number was G2009. Look forward for your response.

Bhimrao Ahire
[protected]
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    R
    RoJ7
    Feb 14, 2024
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    Bus details:
    Bus No. MH04 LQ 8737
    From Thane (W) to Bhayandarpada
    Time 8:45 am
    The bus ride was from Thane (W) to Bhayandarpada via Highway route. The bus was crowded and my stop was at Waghbil. I had arrived at the door during the stop but the driver didn't open the door and just skipped my stop even after requesting him. So he dropped me 2 stops ahead and said its not his fault that he didn't open the door. The driver was very rude.
    Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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      Thane station to Kolshet and vice versa route.The frequency for Kolshet buses are very poor.Citizens have to stand in the queue for longer hours extending to 1.30 to 2 hours at times.The frequency for vrudavan is that good that even 1 passenger board's the bus, the bus goes. Here in Kolshet stop overflowing crowd is there, still bus comes at it's pleasure time.This is a regular struggle for Kolshet people as people from Manorma nagar occupy...
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      Narayanparab
      from Mira-Bhayandar, Maharashtra
      Feb 1, 2024
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      While I am going to mira road station, the bus number mentioned above ac 58 did not stopped at silver park at 11.40 in the morning. I am request to take strong action on driver and inform me
      Narayan parab
      Mobilev no [protected]
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        T
        tejas sapkal
        from Mumbai, Maharashtra
        Jan 30, 2024
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        Address: Waghbil

        I am writing to express my dissatisfaction with Bus No. 51, waghbil service on 30 January 2024 at 6:20 am bus departed from thane station. Despite my request, the bus did not stop at Swastik Regalia, forcing me to disembark at the next stop and walk back. This inconvenience is unacceptable, and I urge you to investigate the matter promptly, ensuring such incidents are prevented in the future.
        Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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          M
          Manisha Dongre
          Jan 23, 2024
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          Address: Manpada thane

          Bus no MH04LQ8720
          TIME 7.25 at manpada

          Bus driver closed the door on my face even after seeing me entering the bus..
          Later on even bus conductor mis behaved stating we have done a favor to u
          Pls take strictest action against them
          Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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            S
            Jan 17, 2024
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            Address: Azadnagar

            Hi
            I am regular passanger of bus number 122 which from brahmand to mulund, bus frequency is very low, even if there is a bus is halted they will not run the bus timely.
            I am noticing this issue since one month, please have a look on this matter.

            Thank you
            Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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              S
              Sunil shyamlal Yadav
              from Bhiwandi, Maharashtra
              Jan 13, 2024
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              Address: Anand nagar bus stand Thane Maharashtra

              Bus no (MH 04 HY 2629) 88 no bus mulund to bhiwandi
              Bus driver misbehave with passanger use bad language and he not enter the passenger in the Bus
              This seen is going on Saturday 13/01/2024
              I request you to take the action on this matter
              +1 photos
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                S
                Santhosh Zakarias
                Jan 12, 2024
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                Traffic control room at SATIS not considering the length of Queue at each bus stand while allocating buses. It has been seen that longest queue is visible at Kasarvasavally/ anand nagar bus stand at any point of time.
                Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                  A
                  Annpat
                  from Thane, Maharashtra
                  Jan 11, 2024
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                  Address: Thane

                  Dear Management,
                  We have daily travel in TMT bus from station, but we have noticed every day,
                  Thane station to Dhayneshwar Nagar, conductor behave very bad, he argue every day. Today 11 January 2014 8:15 AM, he argue me regarding phone not use in BUS, my phone was silent, and suddenly he start shouting, that time bus is half empty. I told please calm, but he told I am very senior person I know rules in my bus.

                  Please take action regarding this issue.
                  I have attached photo of my ticket that day.

                  Thanks and regards
                  Anis Patel
                  +1 photos
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                    Poonam Myana
                    Jan 9, 2024
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                    Please increase the frequency of bus from Narpoli bus stop to Thane and Narpoli bus stop to Anand nagar. We have to wait for hours for a bus. Even though it is 64 number bus which travels to Anand nagar the conductor gives ticket to kapur bawdi and ask to take another ticket from there to Anand nagar. The bus drivers drive too slow it take 1 hr or more to reach Kapur Bawdi even though there is no traffic. The bus halts for 20 to 25 mins. Daily it gets late everyone to reach there particular job place. Please consider it as appeal from the Netizens of Bhiwandi who are facing these circumstances.
                    Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                      S
                      shrujal23
                      from Thane, Maharashtra
                      Dec 28, 2023
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                      It is request to increase the frequency of buses from Shivai Nagar to Thane Station in morning from 7.30 am to 10 am. It is the time when maximum number of commuters travel to go to office. Buses come and wait for 20 minutes, that needs to change for morning.
                      Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                        S
                        shrujal23
                        from Thane, Maharashtra
                        Dec 28, 2023
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                        The change of Bus Stop for bus no. 9, 16, 10, 34 has caused immense tiredness on commuters in last more than a month. Commuters already who are tired from all day at work have to walk from station to gaondevi daily . And also it goes vice-versa, i.e travelling from gaondevi to station to catch train on time daily.
                        Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                          Prathi j
                          from Mumbai, Maharashtra
                          Dec 26, 2023
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                          Since the change of bus stop, daily commutors are facing a lot of challenges as there are lack of availability of busses at gavdevi bus stop, 34 number bus never comes and 10no bus takes 45 minutes to reach destination . So upvan commutors are facing a lot of trouble . Bus conductors sitting at the stop, hardly do anything about it .majority of the commutors want 34 number bus to come at 7:40 am daily kindly look into the matter and do the needful, as all o[censored]s can't spend time and visit the head office to complain and lose our daily wages!
                          Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                            A
                            Aakansha kori
                            Dec 25, 2023
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                            Address: Shilphata Croma in Khidkali Desai gaon 4210204

                            Complaint about 70 number bus route Thane Aanand nagar depo to khidkali ( Desai Naka ) bus number MH 04 HY 7027
                            Timing 10 to 11 between . Bus was reach at khidkali stop @10 pm.

                            Diver and conductor is taking 7 rs. Extra because I have catch the bus 10 stpe before the stop . We are waiting last 1 hour. Bus is in traffic and stand in opp jivdani hospital it's is 0nly 10 stap way from the khidkali bus stop

                            Driver fehavour is very rude with customer and he was very Arguments with pasangerabd taken 7 rs. extra

                            Kindly look into this cas take the action in Driver on High priority.
                            Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                              AnonymousYou
                              Dec 25, 2023
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                              Today at 11.50 am a bus arriving from parsik or mumbra had no destination board and at kharegaon naka where around 10-15 citizens were waiting the bus came near by to the bus stop but tye conductor said "zaude" (dont stop)
                              and the bus took off! And the bus only had 5-7 passengers and it was the big pink bus maybe headed to Chendani koliwada or thane stn! Plz take action as soon as possible
                              Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                                Parth lakhpatia
                                Dec 14, 2023
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                                34 number bus(upvan) never comes on time, especially from last 5 days bus hasn't come between 7am to 8 am, kindly look into it as commutors are facing a lot of trouble bcoz of non availability of buses
                                Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                                  S
                                  Shreedevi Dhobi Ali
                                  from Thane, Maharashtra
                                  Dec 9, 2023
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                                  Dear Concerned Team,
                                  As my regular day I went to catch my bus from Court Naka to Thane Station.
                                  But yesterday[protected] I met with a TMT bus driver who was disrespectful, arrogant, irrational and extremely rude.

                                  The incident so happened that 3 buses arrived simultaneously and 1st bus was full with people. So I moved to the next bus where the front door was open and boarded.
                                  The bus had only 3-4 passengers in standing and so I passed my money for the ticket to the conductor who was standing at the back door.
                                  However the driver started scolding me to get down. He repeated himself 4 times. When I asked that I have taken my ticket and there is hardly any passengers to standing and I would move behind to assist people in getting down at next stops, he denied any logic and bluntly asked me to get down. On reasoning he said he won't start the bus unless I get down.
                                  So to save on my time and other passengers time, instead of fighting a fool, I got down and took the bus behind it.
                                  The bus driver is a public servant and nothing made sense of his behaviour.
                                  Requesting the authorities to please take action against such immoral servicemen with no respect for female passenger.

                                  The incident time 8.48 am Court Naka and Bus number MH 04 EP 0762
                                  Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                                    S
                                    Siddhesh Nagine
                                    from Thane, Maharashtra
                                    Dec 7, 2023
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                                    Address: Teen hath naka

                                    Bus driver is not open the door
                                    Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                                      Parth lakhpatia
                                      Nov 28, 2023
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                                      Respected Sir/Madam,
                                      We the daily commutors are facing immense difficulties with shift of bus stop for busses plying to upvan and devdaya nagar and bethany hospital, (bus no 10, 34, 9) from thane railway station to gaondevi, as we already face delay in busses everyday and improper behavior of conductor, shift of bus stop has added to our daily challenges . We request you to look into the matter and please shift back our bus stop we had before, as wanted by maximum commutors.
                                      Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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