Claimed

Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in

1

Updated: Mar 26, 2025

Complaints 545

Resolved

23

Unresolved

522

Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Thane Municipal Transport [TMT]

Having problems with Thane Municipal Transport [TMT]?

File a complaint and get it resolved by Thane Municipal Transport [TMT] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Public Transportation

Thane Municipal Transport [TMT]

Recently resolved complaints

View all complaints

Bus driver hit bike very badly

The bus conductor does not know how to talk.

did not receive change from tmt conductor(mulabaug no. 307685006600017)

Most useful reviews

gps tracking of moving tmt buses is now stopped.

TMT Bus Conductor restricted me using my TMT bus pass

No TMT Bus Transport From Kalwa Railway Station W/E both sides

Featured stories

Non communication of conductor

Thane Municipal Transport [TMT] reviews & complaints page 11

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

This is to bring to your notice that one of the bus number MH-04-HY7020, this bus driver was not properly driving the bus due to which he crash my car side mirror and also misbehave with me along with using abusive language, i have taken the photograph of the vehicle as the driver was rushing after the incident, my car got damaged and i have to bear the expenses of Rs 5390/-, i want the claim and strict action to be taken against the bus...

Helpful

Found this helpful?

Write a comment

Address: 501 D1 Falah Complex, Talao Pali

The bus driver and conductor everyday refuses to depart the bus everyday in the evening pretending that there is huge traffic jam while there are full bus of people waiting....

Helpful

Found this helpful?

Write a comment

Address: MUCHALLA COLLEGE--ANAND NAGAR BUS STOP

Website: consumercomplaints.in

Respected authorities,
I made my TMT student bus pass 4 days ago. I am using that bus pass to travel from last 3 days. But today i.e 12/07/2022 I was denied using my pass by bus conductor. The bus was just departed from ANAND NAGAR BUS DEPOT that time so I was the first passenger in that bus. After getting on when I showed my bus pass to the conductor, HE DENIED ACCEPTING IT. HE TOLD ME THAT HE NEEDED TO UPDATE THE TICKET MACHINE...

Helpful

9 other people found this review helpful

9 found this helpful

Write a comment

Address: Louiswadi thane west 400604

Respected sir,

As i observed from last one months their is no bus on time at all, Peoples are waiting for half hour to one hour, as i seen there is old people are more than young, young people have energy, money to get saprate auto/share auto but old people are wating and waiting, pls look ing this matter reset time table we are saying bus should be come on time but atleate in late
Case we will wati for 10 min
br...

Helpful

Found this helpful?

Write a comment

Daily Traveling to Nitin Company From Bhiwandi
Many Time Buses Not Stopped At Stop also they are not came in Bhiwandi.
They are diverted train from bypass.
9.45 buses many time late either cancelled....

Helpful

Found this helpful?

Write a comment

Dear Sir,

Bus no. MH04JK1870 started from Brahmand at 7.30 Am. The bus is still near Lawkem due to heavy traffic jam. Requested the conductor to divert the bus from the main road to service road. Now the time is 8.25 Am. He is not agreeing stating rules and regulations of TMT. However other TMT bus which were behind us has proceeded through service road. Please do the needful.

Sabarish Kumar...

Helpful

Found this helpful?

Write a comment

I was travelling yesterday and noticed Bus Registration No MH04 G8208 leaving a lot of black smoke. It seems to be a old vehicle and is polluting the environment and resulting in breathing issues for the public.

Please get the bus issue resolve or remove such polluting buses from service...

Helpful

Found this helpful?

Write a comment

There are very few buses available for Brahmand people from Thane Station. The buses arrive after every 30-45 mins which is really pathetic. People get late sometimes to reach to their houses/offices. I request you to allow Brahmand Bus No . 62 to come after every 15-20 mins. Please solve this problem as soon as possible....

Helpful

Found this helpful?

Write a comment

TMT Bus # MH04KF0081 driven by driver with Batch # Satara 77399 brushed against my car at Majiwada Signal. Day & date: Wednesday, 29th June 2022 at approximately 08:45 hrs. The bus was sharply turned towards the right and the rear right side of the bus brushed against both my left side doors and side mirror creating a dent & bus colour was rubbed. Driver ran from the signal & he was stopped by chasing him just before Cadbury flyover. Driver...

Helpful

Found this helpful?

Write a comment

Bus service is extemely poor for routes like Koshet which are growing very fast but service is still poor. There are long quest at railway bus stand during evening and average wait time is 30 minutes daily....

Helpful

Found this helpful?

Write a comment

Address: Tanwar Nagar Road

Since last 2 Day's Mumbra To Majiwada Bus is Not Coming at Morning and also in Evening From Majiwada To Mumbra......

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Sir,
I use your tmt bus service to get to the office everyday. But on the way back at night, not a single bus stops at Garibnagar, Ghodbunder Road. So Nilaja has to walk to Kasarawadwali or choose another option.
This time around 5.50 pm, while waiting for the bus at Garibnagar stop, the bus proceeded without stopping. When I got on the bus near Vadavalli Naka signal, the bus driver did not allow me to get on the bus. And...

Helpful

Found this helpful?

Write a comment

Hi, bus service is very poor at haware city in the mornings especially bus come and it won't start immediately they take a break for 40 min and then they start the bus.. please respect our time we also do have our own commitments if you can't provide services make it clear we'll find a Alternative source but here your are wasting our time and energy and it's not a free service that you are offering so please request you to look into this...

Helpful

Found this helpful?

Write a comment

Address: Thane

Dear sir,

Please check below.,

1. FREQUENCY OF BUS
I daily travel to wagle estate from Vartaknagar, since there is lack of mulund bus frequency so facing issue of too much rush and delay for other works.

2.NEGLIGENCE
Sometimes Bus driver won't stop bus at bus stop even though there is no rush or enough place for standing. same incidence happen with me today Bus no is MH04EP0852...

Helpful

Found this helpful?

Write a comment

Address: Mira road

I want to ladge a complaint on bus driver and bus conductor of TMT bus no. 58 which travels from Mira road station to Thane station. I am travelling daily from Mira road to Thane court. I standing on bus station and showing hand to stop the bus but bus driver neither bus conductor stopped the bus and its happened many times with and others also from Mira road to Thane. I have seen many others people who are struggling for this and this continues...

Helpful

Found this helpful?

Write a comment

Address: 70 Anil CHS Gavand Path, Near Malhar Talkies

Yesterday I was traveling by bus no. 65 from borivli stn to thane. The bus departed from borivli at about 6.50 pm. When the bus arrived near teen hath naka, instead of stopping the bus at Stop which is after the signal the bus driver asked to get down at the start of flyover. This spot is very risky due to heavy traffic. Further it becomes difficult to cross the road.pl let me know the act of driver of not stopping the bus at bus stop is...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

From last 6 months almost every day morning 6.50 bus from Vrindavan bus stop leaves late. This bus comes from depot.
Though other buses are there controller not able to swip other bus against this bus
controller do not have complaint book also
Very bad service...

Helpful

Found this helpful?

Write a comment

Address: Mulund depo

The conductor reduced the trip of bus number 88 and ends it at kalyan byepass only, usually the route is till Shivaji chowk, Bhiwandi. On asking why he rudely reply why u have boarded the bus and starts using bad words....

Helpful

Found this helpful?

Write a comment

Address: Lokmanya nagar, Thane (W)

I am a citizen of lokmanya nagar and i often travel by TMT daily. There are not enough buses from lokmanya nagar to thane station. After 1 bus the other bus is after half hour. The bus controller also don't listen to the travellers when asked to arrange bus or why is bus delaying so much. There are no fixed times for bus, bus never comes on time for lokmanya nagar-thane station. Please ask the controller to keep more buses for lokmanya to...

Helpful

Found this helpful?

Write a comment

Address: Hawre citi

On 30 April 22 bus for hawre citi on 1.45 pm not came to hawre it has been released from Anand nagar depot to Thane station

I came with Anand nagar depot bus from hawre Citi to Anand nagar signal.and catched 61 no bus for station from Anand nagar bus stop.only...

Helpful

Found this helpful?

Write a comment