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Tikona Digital Networks Complaints & Reviews

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Updated: Oct 7, 2024
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Tikona Digital Networks reviews & complaints page 8

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R
rsp9098
from THIRUVANANTHAPURAM, Kerala
Apr 8, 2022
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Phone harassment

I have been using Tikona internet services during my tenure in Bangalore. They provided very poor service and as it's a new apartment, I had no other options for other providers. I normally pay for a year subscription so poor service was guaranteed. On the onset of Covid, I had to relocate and tried their Customer service desk to cancel my subscription however no response. I ensured there isn't any due amount and I left Bangalore. Post that...
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Deepakkathirvel
from Chennai, Tamil Nadu
Apr 7, 2022
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Frequent Disconnection and poor service

Address: Old washermenpet chennai

Hello
My user details below

Name : Deepak
User ID : [protected]
Registered Mobile Number : [protected]

I would like to raise a complaint against Tikona broadband service, As i am been facing a poor and Network Disconnection frequently for bout more than 1 month

I have raised plenty f complaints but there was no action been taken, am been fraud promised by tikona that engineer...
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M
mohitofficial
from Pune, Maharashtra
Apr 5, 2022
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Refund Required it's been more than 40 days now

Address: 3A 3rd Floor Corporat LBS Marg Bhandup W Mumbai 400078

Hello,

My user id is [protected]

This is the mohit shah here and my contact number is [protected].
I have a booked connection on 26th feb 2022 nd i made a Rs. 1000/- payment though tikona link via debit card.

After almost a month im still following up for my refund nd this Ashish Mishra and his person team is not giving any proper date or relevenat reply for the same. Even i tried on customer...
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S
shivba.ssghate1
Apr 4, 2022
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End of Internet Subscription

I want to End my Internet Subscription with Tikona but they are not Responding my mails and Generating Bills Every month, I don't want to use their service anymore due to this.
My Tikona ID is [protected]...
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Sourabh03
from Pune, Maharashtra
Apr 1, 2022
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Frequent Disconnection

Address: Pune

The engineer visited on Monday 28/03/22 he said he has fixed the issue but since that day every night there's no internet at all is this a part time network which will work in day time but not at night? Very unprofessional...
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I
itsmeroger
Mar 31, 2022
Apr 30, 2022
This thread was updated on Apr 30, 2022
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Fraudsters

Address: Mira Road

Hi All,

This is to make people aware how these fraud company makes money, i have taken a year subscription with this [censored] company on Nov 21, after 5 days the connection got activated the Internet stopped working, then i made end number of calls, emails and lodged complain from the App but no one was able to address the issue faced by me, later the internet was resumed after 23 days, Now again since 5th Mar the internet stopped...
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plc348
from Pune, Maharashtra
Mar 29, 2022
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Tikona Connection Disconnection and Billing Issue

Address: Corporate Office Address: Tikona Infinet Private Limited, 3A, 3rd Floor, ‘Corpora’, LBS Marg, Bhandup (W), Mumbai 400 078. CIN: U74899MH1975PTC265837

I have been using Tikona Services since a long time with User id : [protected].
Since a year i have been facing a lot of issues and have registered complaints several times but still there has been no improvement in services given by Tikona . In december, I had almost a call of an hour with their teams for account deactivation, but they assured good services . They used to charge me very high with Rs.1239 for 30Mbps till date and now...
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Lubreen Khan
Mar 28, 2022
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Noc awaiting

This is the most pathetic company and services I have come across, your crappy customer care number never allowed me to talk to any of your executive ever in my experience with Tikona. I have raised thousands of complaints on your stupid app and even tried calling but from your end i always received that your complaint has been resolved automated message however it never got resolved I spoke to the agent who came to shift router to my new...
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Sourabh03
from Pune, Maharashtra
Mar 25, 2022
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Frequent Disconnection Since 20+ days

Address: Pune

Still no update nothing this is how tikona deals with complaints the engineer last time didn't even bothered calling and marked the complaint as solved it high time now. Very poor from tikona atleast the engineer should visit and check the problem just checks it as solved since 20+ days same issue how can this happen this shows how tikona treats their customers

Service ID - [protected]...
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Address: Madhya pradesh jabalpur

We wrote to tikona Broadband disconnection to customer care on 4th oct 2021. They communicated some vague msg of disconnecting our id and not charging after 14th 2021 . Thier local employee said someone will come to collect the router from us in few months

In the mean time they kept asking for money every month then wrote a legal demand email, when replyed to their customer care, they said will reply in few days which they...
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Sourabh03
from Pune, Maharashtra
Mar 23, 2022
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Frequent Disconnection

Address: Pune

Frequent disconnection after so many follow ups no resolution the engineer doesn't even visit just calls and tells he has submitted the problem at the backend but there's no resolution very poor service since past 20 days

Service I'd - [protected]...
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V
vjayshelar
from MUMBAI, Maharashtra
Mar 23, 2022
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Fraud

Address: ground floor room no 16 tambawala building, near abhudaya bank D.L road chinchpokali 400012

Tikona — Wifi connected but no internet
Dear Team,

I continues calling to tikona customer care number from last 5 days they keep waiting for 20 minutes and they automatically disconnect the calls they are just fooling the people via call center number. We had call from different cell phone also but the same respond I had got . I had mail them but no response on email also. Which you can see in the below trail mail.br...
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S
satyendra.vfx
Mar 21, 2022
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Connection Discontinue

Dear Sir,
I am requesting on email since 1 week to disconnect my tikona connection.
Still not got any response.

I have left my apartment . So, please disconnect it asap to avoid any misuse.

Thank you...
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S
Sourabh03
from Pune, Maharashtra
Mar 19, 2022
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Frequent Disconnection

Address: Chinchwad Pune

Frequent disconnection or sometimes no connection at all even after so many follow ups there's no resolution my plan is 15mbps for 6 months but still tikona is sending messages to upgrade my plan why should I upgrade I've just paid for the 15 Mbps plan worst service highly unprofessional sometimes the download speed as the plan but there's no upload speed at all everytime when I try to upload a file the connection gets disconnected
br...
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P
pdhonde
Mar 16, 2022
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Frequently disconnection of the internet

Please look into the matter
Everyday there's is frequently disconnection of the internet. After complaining the problem is solved on temporary basis and again the next dsy the same issue, when called at the customer care, they tell us to check. because there is no issue from their side.....
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vjayshelar
from MUMBAI, Maharashtra
Mar 11, 2022
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Fraud

Address: ground floor room no 16 tambawala building, near abhudaya bank D.L road chinchpokali 400012

Not working and not giving service...
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C
chetanmg011
from Bengaluru, Karnataka
Mar 8, 2022
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Threatening from "Tikona Infinet Pvt Ltd" for the service I have not used.

I was a prepaid customer of “Tikona Infinet Private Limited’s” Broadband for many years. I stopped using there service after the last bill cycle in October 2021 & informed them on phone that I don’t need there services hence forth. Then Tikona customer care started calling me repeatedly with renewal offers. When I informed them that I have moved on to a different service provider, They sent me a 1500/- bill and a Legal “Demand Notice”...
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A
Armaan Kapoor
Mar 7, 2022
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Wifi connected but no internet

Dear Team,

I continues calling to tikona customer care number from last 2days they keep waiting for 20 minutes and they automatically disconnect the calls they are just fooling the people via call center number. We had call from different cell phone also but the same respond I had got . I had mail them but no response on email also. Which you can see in the below trail mail.
We are unable to use internet due to no...
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R
Raj Piramanayagam
Mar 2, 2022
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Disconnect request

So many reminder of disconnecting request sent, but not disconnected last four month and they keep sending invoice...
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M
mayanksahu80
from Pune, Maharashtra
Mar 2, 2022
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Tikona is not giving my refund

I had paid an advance subscription fees of 1000/- for Tikona Broadband on 3th January'2022.
On very next day, before initialising any service from Tikona, I requested them not to go ahead, as my plan for getting broadband connection was postponed because they cannot give me connection in my building, and requested for refund of 1000/- paid and received by them just one day before.
They told me that refund will be automatically...
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