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Tikona Digital Networks Complaints & Reviews

3.4
Updated: Oct 7, 2024
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Tikona Digital Networks reviews & complaints page 10

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S
sudip17pal
from Pune, Maharashtra
Jan 27, 2022
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Tikona not willing to Terminate my Connection

This is with reference to my Tikona id [protected], where I clearly mentioned I will be terminating my Tikona service on permanent basis by sending mail on 7th Dec 2021. Also intimated on the same mail to collect wires etc and process with the closure. But as nobody turned up to do the same. After that they are sending mail that we tried contacting you but failed to get response. But I would say Tikona is falsely giving allegations on Customer...
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A
ajayl09
from Pune, Maharashtra
Jan 25, 2022
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Slow ISP Download Speed since last whole week

Address: Wadgaon Sheri, Pune - 411014

I've been getting constant slow speed for the past 8-9 days, I've raised several complaints yet no action was taken to resolve the problem.
Date when the Incident Started: 15/01/2021.
The Speed I get is between 0.21 Megabit/Second to 21.05 Megabit/Second.
My ISP Plan is of 60 Megabit/Second & I didn't even get close to 50Megabit/Second in the past week.
My User ID: [protected]

I've Sent a Complaint...
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R
Ra19hul91
Jan 25, 2022
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Not getting internet from last 24 hrs

Address: A

User id [protected]
I want to file a complaint against my tikona internet is lost from last 24 hrs or more
And i am trying to contact but your helpline number is continues showing busy, i recently recharged my plan, and you started again that some problem, now i have to file complaint on regular basis, you start harassing me again
If you are not able to provide service properly plz come and remove your device and return...
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R
ravikhandelwal
from Jaipur, Rajasthan
Jan 25, 2022
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Not refunded the Security deposit

I had a Tikona Wireless Broadband service with Sevice ID [protected]. I discontinued the service on October, 2018. I also cleared my all dues. Even after calling the Tikona Customer Support, and sending emails to Tikona billing department multiple times, my security deposit is not refunded yet....
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H
Heramb Mahabal
from Mumbai, Maharashtra
Jan 22, 2022
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Low or less Bandwidth as per plan

Address: C8, Vishnupuram, Ghulenagar, Vadgaon Budruk, Sinhgad Road

Hi,
Please help me to file a complaint against Tikona Broadband. I'm using their services for almost a one and half year and since then I'm not receiving the expected bandwidth that was promised to me at the time of subscription. Most of the time, I cannot do my official work due to this issue and this caused me inconvenience. I've sent them multiple mails, called them multiple times but it didn't turn out positive. Now, finally they...
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DIPAK GOPAL JADHAV
from Rajura, Maharashtra
Jan 22, 2022
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Frequent disconnection since I install Tikona - High latency | user -1127932344

Address: FLAT NO 304 BUILDING NO 12 PANVELKAR HEIGHTS SWPANA NAGARI, SHANTI NAGAR BADLAPUR WEST MAHARASHTRA

Dear Sir/Madam

I have purchase tikona that time it was working fine but now a days there is frequent disconnection since 30 days - even direct cable connectivity speed drooping and no use o[censored]se of this connection for my office work

My plan is 15mbps for 1year – I have accidently/unfortunately paid full one year amount for bad Qulity of internet service.

I have paid 4200 rs for this type of internet...
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M
Mohit Gaur MG
Jan 22, 2022
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Internet is not working

Address: B- 3 Krishna vihar Virat nagar near the platform no-1
Website: Modern is not working

I call you los of time you didn't response
My network is not working plz solve ki my number is [protected]...
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R
Rahul Preenja
Jan 22, 2022
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No one from tikona is responding

Hello,
I have taken a wifi router based unlimited plan through tikona . It's not been working & It's been many days that i have been trying to contact tikona customer care through the Tikona App and the customer care number but no one has responded yet.

I have not received any calls, emails, text yet. I have to keep waiting for close to 10 minutes, everytime & everyday I call on customer care number & then also my...
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Z
Zalak Sutariya
Jan 20, 2022
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Wifi issue

Address: 103 kemp's corner, nikol, Near devi dhosa, Near devi dhosa ahmedabad 382350

Not able to connect with wifi speed is too low...
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D
drzdadasaheb
from Pune, Maharashtra
Jan 20, 2022
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Refund of installation deposit amount not received

Address: Pune

Tikona ID: [protected]
I have sent mail for refund of installation amount of 1000 rupees on 7 December 2021. Still I haven't recieved my money back.
It was initially assured that I will get refunded within 15 working days.
Then on 4th January customer executive promised that I will get money in next 5-7 days.
Again on 11th January executive said wait for next 8 days. Still I haven't recieved my money back.
Its...
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A
Akshay1312
from SATARA, Maharashtra
Jan 19, 2022
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Started installation process on 1jan 2022 still not completed

Address: B504 meenakshi puram vadgaon bk pune 411041

UID:[protected], I have paid the subscription amount of 1000 to tikona for installation of new connection...But now they are not responding to me......
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C
Choice Developers
Jan 14, 2022
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I took the BB_plan 30 mbps but speed is took slow

Address: Nalasopara west

Speed is not giving as per plan i tested the speed it showing downloading speed at 9 mbps upooading 11 mbps and latency is 33ms..what the heel is going on???is this a service i choosed for?
And most intresting thing app is not responding properly while customer care number is in valid..i.e +[protected]
[protected]..
Its very bad experience with this and plz dont buy it never never never......
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V
Vivek Sabale
Jan 14, 2022
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No internet from last 7 days

Even registering complaint every day for no internet tikona is not solving issue.
Need compensation for these 7 days...
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G
Geethu R Krishnan
Jan 13, 2022
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Broadband

Worst service... They always have network issues and dont even respond to our queries... Very very bad service...
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U
User_Nir
Jan 11, 2022
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Disrupted services since 3 days

Address: A-203, Sixth Sense Apartments, More Baug, Katraj

I am facing bad service and network issue since last 3 days and the problem is not resolved yet.
Your team has appointed an engineer but he is not capable enough to help out on the service as the service is not restored yet.
Please resolve the issue as it is hampering my routine activities.

User ID - [protected]

Request your kind attention....
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V
Vivek Sabale
Jan 8, 2022
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No internet from last 3 days

Address: Rahyog heights, Datta Ngan society, ambegaon pathar

Even register a complaint, tikona not looking into it. Where is tikona engineer which is coming to resolve this issue. What about loss due to no internet? Is tikona compensate this?...
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Transfer of the amount of Rs 4775.36 from my old user ID to my new user ID as soon as possible...
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I wanted to transfer the recharge amount of Rs 4775.36 from my old user ID to my new user ID. As soon as possible...
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A
Abhi. Sri313
from Chennai, Tamil Nadu
Jan 4, 2022
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Unethical business

I am not using their broadband service since September 2021 but still they have send me the bill for nonusage and despite my repeated request to them to disconnect my broadband services they are not doing that. They have mentally tortured me. My tikona id is [protected].The bill that they have send me has recurring amount till march 2022 despite me not using their service. They also have looted many other costumers...
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J
jadhavn
from Pune, Maharashtra
Dec 31, 2021
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Tikona Illegitimate amount charging event after discontinuing account

Address: Pune

Respected sir/madam,

I Nikhil Jadhav took Tikona broadband connection in 2020. Due to bad service & Internet connectivity, i informed for disconnection of services via calls and mails to Tikona in Apr 2021. Firstly they didn't take my disconnection request and after so many harassment from Tikona they discontinue my account after 2 months. I informed them to discontinue services many times. They mailed me to pay amount of...
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