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Tikona Digital Networks Complaints & Reviews

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Updated: Oct 7, 2024
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Tikona Digital Networks reviews & complaints page 12

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A
amit_sharma8275
from Bengaluru, Karnataka
Nov 14, 2021
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Issue in plan.

When I took the connection, attached offer was provided but now your customer care team is saying that it is not updated in system.

Thus I am not able to use the connection and suffering as work from home is going on

Customer id [protected]...
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Vigneshwaranv7138
from Chennai, Tamil Nadu
Nov 12, 2021
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Disconnected my WIFI 2020 and also I done some body calling and giving disturbing

All payment will be done, I don't want Tikona, I need billing clearance letter from tikona.

Note: so many people will be affected this problem...
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Address: Pune

I am having a Broad Band connection of Tikona Digital Network, I was getting very poor speed and problem not solved despite my repeated complaint as well as i call every tikona service number but not solve issue and not give any help, last 16 days I continue raise complain through mail, phone calls and tikona app, Finally i decided stop tikona connection but tikona customer service not take any action on this, They are not making disconnection...
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Yogesh Hadole
Nov 12, 2021
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Permanent Disconnection request

I have sent permanent disconnection request on 2nd Oct 2021. Also I have received email that my billing is stopped. But they are not sending person to collect router and cable. Also they are keep sending me bills.
Tikona user id: [protected]
Please look into this....
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Address: Goregaon West

Please reply to our status as we want to disconnect the Tikona connection of Internet as we are moving to Dubai...
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Vigneshwaranv7138
from Chennai, Tamil Nadu
Nov 9, 2021
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Disconnected my WIFI 2020 and also I done some body calling and giving disturbing

I have disconnected my WiFi before my plan date 2020 and also handover the all the things, as of now they asking pay the payment and also some calling agency called and giving disturbed....
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V
Vigneshwaranv7138
from Chennai, Tamil Nadu
Nov 8, 2021
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Disconnected my WIFI 2020 and also I done some body calling and giving disturbing

I have disconnected 2020 and also I paid all bill now some body is calling give mental touching, searching so many people having this what he'll going tikona, please note down the my quarry appropriate action here don't disturb like this any customer I have study what's wrong with here please my kind also amicable request take appropriate action.

Note: I have disconnected my WiFi 2020 and also I handover the All the things...
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A
Aniketgawande466
from Pune, Maharashtra
Nov 4, 2021
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Illegitimate amount charging event after discontinuing account

Respected sir/madam,
I Aniket Gawande took Tikona broadband connection in 2020. Due to personal reasons, i informed for disconnection of services via calls and mails to Tikona in May 2021. I settled all bills till that date and took confirmation of pending amount from Tikona executive as well. Firstly they didn't take my disconnection request and after so many harassment from Tikona they discontinue my account after 2 months. I informed...
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Vivek Sabale
Nov 3, 2021
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Low speed and frequently disconnected

Address: Rajyog heights, dattangan society, near bhintale nagar, ambegaon pathar, 411046

2 times registered complaint but no action were taken
Speed showing 3-4 Mbps with plan of 40 Mbps, why?
Need speed as per plan.
Also before 7 am and after 7 pm connection not found
Please resolve...
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I
Irshad2506
from Pune, Maharashtra
Nov 2, 2021
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Frequent disconnection issue

Address: Rajyog Township Sinhgadh road Pune

Facing frequent disconnection issue for the internate in last 10 days...internate issue from last 3 days even after registering complaint to customer care twice in a week. Very unprofessional and horrible service, they assign engineer but he doesn't show up internate work for few minutes they close the complaint and again same issue after few minutes. Wonder how they are doing business...
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S
Sourabh03
from Pune, Maharashtra
Oct 29, 2021
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Frequent Disconnection Since last 17 days

Address: Pune

Frequent Disconnection Since last 17 days even after so many follow ups they haven't solved the problem yet registered the complaint through the app and even from customer care they just say we will assign you an engineer he will visit and solve the problem but everytime they assign the same engineer who just calls and says we will check from backend he just doesn't show up when we call him he doesn't answer how many times should we complain...
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G
Ghaniyo
Oct 28, 2021
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Tikona BroadBand not working on Wifi Router

I have renewed the Tikona Broadband Plan - 40 MBPS in 23rd Aug'21 by paying RS 3300 for 6 month. I observing frequent disconnection of internet when it connecting to Wifi Router from last 10 days after Tikona Replaced their Switch. I logged so many complaint but no permanent Solution. They are telling that connection is good from their end, it is my router issue . I connected my Router in nearby Tikona BB Connection and it working fine ....
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S
Samson Akash Varma
Oct 27, 2021
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Harassment

I already disconnected my tikona account a few months back and all the amount was paid but now a person named Priya agarwal called and said she was an advocate and tikona has submitted my case to her that I have not paid the amount even though I already paid fully.
So in order to get rid of their calls I paid the amount and thought it will be good now but a message from tikona says that the account service has been activated.
Now...
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A
Aniket Sengupta
Oct 25, 2021
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Tikona legal threats - Letter and email from advocates

Address: 26, Samsul Huda Rd, S. Huda, Ballygunge Park, Ballygunge, Kolkata, West Bengal 700017

Hi,

For several months Tikona is harassing me by sending SMS and no-reply mails asking me to pay up an amount of 1686 despite me not renewing their connection. I used their services till the month of April 2021 and did not renew thereafter. They require advance payment and since I did not renew, I haven't paid the random bills they keep on sending. After writing an email to their customer care to terminate my internet connection...
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A
Atharva Kavale
Oct 24, 2021
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Scammed for internet speed

I bought 15mbps plan from tikona but since date of purchase it doesn't give me 10mbps atleast and when i registered complaint, their engineer come and says it will be working normally soon and mark as a solved but didnt help at all. And they didnt respond to call now....
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N
Nafishk
from Mumbai, Maharashtra
Oct 24, 2021
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From Day one service not working

Address: Mumbai

I had taken tikona internet service on 21-Oct-2021 and they done installation on 23-Oct-2021 and from first day only service is not working.
Contact person is not responding.
I want to cancel the subscription, due to this issue my office work is affected.
Please help me on this....
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A
Ashish0922
from Surat, Gujarat
Oct 22, 2021
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No connection

I had taken tikona connection. From the day starting there is problem coming of frequently disconnection in wifi all the time I have to complain the customer care that my net is not working but they not listening. The Engineer come for repair just start the net and when he gone from my home. Net is been closed. I am giving my user id :- [protected]...
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S
SureshMendu
Oct 20, 2021
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Tikona - Non Usage Charges and Harassment

Hi,
My prepaid plan in Bangalore was ended in Jun’21, From Jul’21 onwards I stopped using connection due to connectivity issue in my area (frequent disconnection – logged so many complaints in Tikona App) however I have received Rs. 1349.92/- which I am not liable to pay the reason is not at all used the connection. Now received call from legal/lawyer stating you have to pay. Instead of mental torture of these people I have...
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Even after multiple reminders Tikona not sending the Confirmation Email that they have Closed the Connection from their side???
Then every now and then they email about plan change etc.
Tikona does not talk when I call on their customer contact phone number and their voice message says that email for any concerns but when I email them they don't reply.
How many times they need the reminders to close the connection??br...
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S
Shaikhtarannum09011998@gmail.com
Oct 20, 2021
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Not working wifi 12 hours

Address: New mahakali nagar Marve cross Bulg no 06 room no 719

12 hours se Wi-Fi not working
Plz solve this problem as soon as possible...
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