Submit a Complaint
Claimed

Tikona Digital Networks Complaints & Reviews

www.tikona.in
3.4
Updated: Oct 7, 2024
Complaints 5789
Resolved
3611
Unresolved
2178
Good! Tikona Digital Networks values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Tikona Digital Networks step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Tikona Digital Networks

Having problems with Tikona Digital Networks?

File a complaint and get it resolved by Tikona Digital Networks customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Broadband
Tikona Digital Networks

Recently resolved complaints

View all complaints

Most useful reviews

53
fraud lawyer calls
15
Advice 4 people disconnecting tikona connection
12
Tikona threats for legal notice.

Featured stories

This internet service provider has no network cable in inventory.
Issue with discontinuation of Tikona service
Misguiding / Fraud / Misleading Info

Tikona Digital Networks reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shradhamore81
from Mumbai, Maharashtra
Feb 28, 2022
Resolved
Report
Copy
Resolved

Regarding payment

Address: Dttaram Lad Marg, 5/501 omrup niwas,kalachowki,mumbai -400033

We have called tikona customer care many times to disconnect our services, despite our mails and calls they did mot respond.and now they are threatning us to pay penalty amount....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
amansa
from Pimpri, Maharashtra
Feb 24, 2022
Resolved
Report
Copy
Resolved

Harassing from more than 2 years now

Below are the advancements:
1. My Tikona service ID number is [protected] from Tikona Pune. I got the connection on 17-Dec-2018. It was a 3-month plan with free installation.

2. Internet was terrible and I had to get another connection from a local cable operator in Jan 2019. Their service and internet up time was 99.9% which was way better than Tikona.

3. Since I had already paid for 3 months, I waited...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
Godspeed1234
Feb 24, 2022
Resolved
Report
Copy
Resolved

Fraudulent bill extortion

Website: tikona.in

Hi
I got a call from one of Tikona Digital Networks ISP agents disguised as Adv. Meenakshi Tiwari asking for payment of INR 3328. She said this is a civil case and if you pay the amount now you can get a refund of INR 2000. The account is prepaid and I have already settled the amount before sending an email for service discontinuation.
I paid the amount and shared the screenshot with her. Later I realised many other were also...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Anjali##
from Vadodara, Gujarat
Feb 22, 2022
Report
Copy

Illegitimate charging of amount even after discontinuation of account

Respect Sir/Madam,

I took tikona connection with an annual plan of Rs 5200 on July 2020. After its expiry, i informed tikona to terminate my connection and sent a mail regarding the same on 2nd july 2021 (request no. : 1-[protected]). Even after requesting cancellation and settlement of all bills i started getting calls from customer care asking me to pay an amount of Rs 2200 for my services to be discontinued .I made this...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
prabhaseoexpert2013
Feb 22, 2022
Resolved
Report
Copy
Resolved

Still I am not getting any refund

I have made payment 29-Nov-21, still not getting connection or refund.

call customer 10times +

they are saying you will get soon.
call me prabha: [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
hustlerprem
Feb 19, 2022
Resolved
Report
Copy
Resolved

Halai and Co Harassment with Strong Verbal Words

Hi, this is sankaran and this is my tikona ID: [protected] i took tikona connection for 40 mbps speed for 3 months and i prepaid for the 3 months and used the connection and i asked my area tikona staff to disconnect my connection and he said to send a message from registered mobile number and i did it and disconnected my device. And after few months i received a letter from Halai and co Advocates saying that i must return my device and clear...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Arun kumar Aruni
from Varanasi, Uttar Pradesh
Feb 18, 2022
Report
Copy

Frequently disconnected

Address: SA 19/50-K-2-S,daniyalpur ,panchkroshi road ,saranath,varanasi,pincode-221007, Near baba vishwanath mishthan bhandar

Frequently disconnected...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
controllujayesh
Feb 15, 2022
Resolved
Report
Copy
Resolved

Internet connection

Address: 507- Siddhatek CHS, Kandivali

Getting an initamation from Adv Aggarwal hired by Tikona to pay dues inspite of paying all the bills on time— harassment by tikona

This has been a regular practise by such fraudulent organisation, recently to extort money by hiring such legal agencies, as they are well aware that common people like us donot have time for such botheration and would unwillinging pay the debts inspite of being a victim of the situation caused...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Karthik_001
Feb 14, 2022
Report
Copy

Tikona ID: 1127869622 - Refund my money and Deactivate the wifi service.

Address: Lokhandwala, Kandivali (E)

Sub: Refund my money and Deactivate the wifi service.

Tikona ID: [protected]

Refund the money & would like to de-activate the subscription. Not at all happy with the network connection.
1. Very frequent disconnecting issues.
2. Network drop issues.
3. Specific website not working issues.

I am only raising complaints and getting them resolved.
Is this what you want me...
Helpful
Found this helpful?
Write a comment
Report
Copy
1
19 Ankush Das
Feb 11, 2022
Resolved
Report
Copy
Resolved

Refund my advance for installation not received.

I opted for a wifi installation on 24th of Dec 2021, and after 15 days they told me that they didn't have the necessary device for installation and it will take longer. So I canceled the installation and opted for a refund. Then they said to write an email regarding the cancellation for the installation, and they told me they will refund the money in 10-12 days. Then after 12 days i called again and they said that the refund wasn't placed...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amitthite9999
Feb 8, 2022
Resolved
Report
Copy
Resolved

Disconnection order for my Internet

Dear Team,

My Tikona user id[protected]. I am going out of Pune permanently so I want to remove/disconnect Tikona internet connection permanently before my new billing cycle starts with 7th Feb 2022. I am not going to use Tikona after 7th Feb 2022.

I tried to call on[protected] only IVR machine handle call and there is not having any option to talk directly with Tikona executive person.

Kindly...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohitvish21
from Virar, Maharashtra
Feb 7, 2022
Resolved
Report
Copy
Resolved

Not Provide Proper Service & unethical behaviour

Tikona — Not Provide Proper Service & unethical behaviour
R
Rohitvish21
from Virar, Maharashtra
Feb 7, 2022
Mark as Resolved
User ID:
[protected]

My internet is not working from 2-3 days, the same complaint is raised but still there is no resolution from customer care they have assigned the engineer but the engineer is not receiving the call we are trying to reach the engineer...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohitvish21
from Virar, Maharashtra
Feb 7, 2022
Report
Copy

Not Provide Proper Service & unethical behaviour

My internet is not working from 2-3 days, the same complaint is raised but still there is no resolution from customer care they have assigned the engineer but the engineer is not receiving the call we are trying to reach the engineer but he is disconnecting the every Single call Let us know whom we should reach. Also the Service is pathetic they take monthly but every 2-3 the internet doesn't work if you call them to support no support...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Saloni Sethi
Feb 7, 2022
Resolved
Report
Copy
Resolved

Poor service and customer service not cooperative

Address: Mumbai

My internet is not working from 3 days company broadband service is very poor .my money wasted with this company. I m fed up....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
subhash221103
Feb 7, 2022
Report
Copy

Disconnection request and device not collected

Hi,
I have raised disconnection request ion on 31 dec 21 and I received confirmation mail on 15 Jan 2022 monthly rental is stopped but device is not collected from my building. I dropped multiple mails as well as raised concern with appellate authority but no response.

I would strongly advice never to opt for tikona as they will not listen to your words and will landup with threatning calls from advocates.
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
harshit padaliya
from Mumbai, Maharashtra
Feb 3, 2022
Resolved
Report
Copy
Resolved

Tikona Not receiving any response on emails

Tikona has the worst customer service team that i have ever come across in my life. I have asked company for close my Timon connection and take up devices from my home via mail by company has not replying to my mail and I have also twitted company for the same but not got reply even in twitter I have sent mail on 6 jan 2022 and also taken follow up for many times but no response and got 1 call before some days in that call company person...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
tushar D patil
Feb 2, 2022
Report
Copy

Refund not received

Address: narhe pune

User ID: [protected]
tikona escalation no[protected]
I have paid amount of 2625 online on link for new connection, installation is not done and installation request is cancelled. I have mailed for refund but i have not received refund yet.

mo no- [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shyam Patel 01
from rajkot, Gujarat
Jan 31, 2022
Resolved
Report
Copy
Resolved

Very poor service

Hello my name is shyam i had 60mbps plan of my broadband of tikona but from a week i am facing slow speed issue i had faced it many several time but this time it was very slow it was around 5mbps and first it was resolved automatically in few hours but this time it has been a week and no resolution is there i tried to complaint but app is not working perfectly and on their costumer care number there is no one to talk they do not connect with...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rajshree3
from VARANASI, Uttar Pradesh
Jan 28, 2022
Report
Copy

Disconnection and interruption since last 7 days

Address: C-32/22-31-101, ANNAPURNA NAGAR COLONY, SIGRA

Frequent Disconnection Since last 7 days and even from customer care they just say we will assign you an engineer he will visit and solve the problem but every-time they assign the same engineer who just calls and doesn't show up when we call him he doesn't answer. how many times should we complain everyday the same thing. from last 3 days internet is down. pathetic service by Tikona highly unprofessional!
if same thing happens we...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
devashree magardeshmukh
Jan 28, 2022
Resolved
Report
Copy
Resolved

Internet broadband

I have got Tikona Broadband connection since July 2021.
From last 3 months I am continuously facing network issue. Now since 25th January my internet is not working. And I am unable to register a complaint through app also. It says your complaint is already registered. Its sbeen 3 days almost no action is taken and my problem is not resolved, however I am unable to work on internet. I have also got new router but there is problem...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Sify Broadband
3.5
(113)
Spark Broadband
1
(58)
YOU Broadband India
1
(1359)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR