Submit a Complaint
Claimed

Volkswagen India Complaints & Reviews

www.volkswagen.co.in
3.1
Updated: Jan 22, 2025
Complaints 2195
Resolved
1323
Unresolved
872
Good! Volkswagen India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Volkswagen India step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Volkswagen India

Having problems with Volkswagen India?

File a complaint and get it resolved by Volkswagen India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Cars, Parts & Vehicles
Volkswagen India

Recently resolved complaints

View all complaints

Most useful reviews

20
abs sensor always problem
18
Volkswagen India Taigun clutch failure within 3 months of delivery
16
Failed Injector problems 3 times Volkswagon Vento TDI

Featured stories

Product quality complaint and post sale service
Vw polo clutch failure within 4 months

Volkswagen India reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dineshkanna
Nov 5, 2021
Report
Copy

2015 Polo Diesel Highline

Address: Chennai

I own a 2015 Polo Diesel Highline, which i bought on April 14th 2015 ( TN22 CS 6766) from Kun VW Alandur, Chennai.

I am facing several problems with the car recently. I have done annual maintenance every year as per advice from VW service advisor. I even agreed to turn my car in for dieselgate related recall. Since then, my injectors have been failing one by one. In 2019 January, my car stopped half way on my long trip and...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Beryl Hermon
from Chennai, Tamil Nadu
Nov 4, 2021
Resolved
Report
Copy
Resolved

Nail scratch Proof guard in polo

Address: Tirunelveli

While im taking delivery of my flash red polo, they compelled me to take VW Genuine product-nail scratch guard in all 4 door handles. Now its look very dirty and I asked them to remove it, but it cant be removed. And they are Blaming me, that it last 3 years ., so unable to remove it. I need a solution for this.Hereby i have attached the images...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vishnuja w
Oct 29, 2021
Resolved
Report
Copy
Resolved

Very bad experience at hyderabad PPS MOTORS SERVICE CENTER

Very bad experience at hyderabad PPS MOTORS SERVICE CENTER

I have called up pps motors manikonda on service center for service appointment. Ms. Susmitha offered a service which will cover 2 year service for 19500/-. Even after asking multiple times if the offer will cover all the service included in general service, she said yes and assured the same. Later Sunil kumar advisor spoke with me and told that AC disinfection service...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Murli Sawlani
Oct 25, 2021
Report
Copy

vehicle no. gl05 jl 1725 : steering jam and suspension rod fault

Address: B.NO.2 THIRD FLOOR, SAWLANI ESTATE, GHOD DOD ROAD, ATHWA, SURAT 395007
Website: accounts@shantaiexim.com

Sir, we hereby like to state that our vehical no. Gj05 jl 1725 steering is jam and the suspension rod is also have problem. It was told that the this is company's fault due to which the steering is jam and the suspension rod is not proper.

We have regularly done all the services at your company service station but the problem is not solved.

So we like to register our complain for not solving the company fault...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Varun_tvm_87
Oct 20, 2021
Resolved
Report
Copy
Resolved

Horrible service experience for critical safety issue in Volkswagen Bangalore

Below issue has been brought to the notice of customer care and complaint registered more than a month ago. I have got zero support towards solving the issue so far.

Vehicle issue
The engine on the VW Jetta cut out unexpectedly while being driven. Engine failed to restart and the vehicle had to be towed to the service center on 6th August, Friday. Thankfully the engine cut out happened while being driven at low speeds...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
Hirannaiah RV
Oct 20, 2021
Report
Copy

Refund of Taigun booking amount of Rs.1000/

Address: Hirannaiah,77/1, 10th cross, Navilu Road,, Kuvempunagar, Mysore

On 24.8.2021 I paid deposit amount of Rs. 1000/- vide Rt no. RB2100178 towards booking for New VW Taigun vehicle to KPR Cars, Mysore & on 25.9.2021 . I informed for cancellation & refund. Even after many calls they have not refunded me....
Helpful
Found this helpful?
1 Comment
Report
Copy
R
RASHEED KOPPANANDIYIL
Oct 19, 2021
Report
Copy

Service case

Address: KOPPANANDIYIL VANIMAL

I have tried many times for the service of Polo car No KL58 S 312 in kannur edakkad center since 2 months. But I didnt get a date for sevice as they call me that there is no ABS sensor stock here so cannot service without that and... What should I do for getting this ABS and for service.. I got service date on sep 8, sep 30, oct 7and oct 15 but but before this days they will call that there is no ABS sock...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bala88v
from Chandigarh, Chandigarh
Oct 17, 2021
Report
Copy

Kun Volkswagen Service complaint

Vehicle No: TN85 H2392
Vehicle Name: Volkswagen Ameo Highline 1.5 TDI

Incident 1 : On 7th Oct, our Ameo Highline 1.5 TDI was left in Kun Volkswagen service centre, Perungudi for body painting work. Ref attached invoice. Vehicle was handed over to us on 11th Oct PM hrs. That is when we noticed multiple scratches/ scribbling on the instrument cluster. We didn't even remove the sticker right from delivery and were in a...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manojkum@83
Oct 16, 2021
Report
Copy

Service query

Address: Vellore

Volkswagen vellore service centre offering worst service ever. Especially manager Mahesh made multiple scratches in my car and later refusing even though it's not mentioned in job card. Such a idiotic stupid person. Even answering carelessly. Telling to complaint where ever I want to. Such a rude person....
Helpful
Found this helpful?
2 Comments
Report
Copy
D
drsabari
from Varkala, Kerala
Oct 13, 2021
Report
Copy

Ameo ABS sensor issue with diesel highline automatic

Address: souyparnika varkala

Frequent issues with abs sensors.
I have replaced ABS sensors more than 5 to 6 times.
it cost me ti, me and money
servicing at EVM
Now they are telling ABS shortage...
Helpful
Found this helpful?
2 Comments
Report
Copy
H
Harshvardhan Patel
Oct 11, 2021
Resolved
Report
Copy
Resolved

Service centre in sewri, mumbai

My vehicle, vento highline (2011 model), registration plate number- MH01AV6940 had been submitted to Volkswagen downtown workshop on the 14th September, i did not recieve a quote or wasn’t told what needed servicing by the advisor till evening the next day (15th sept).
After they recieved a go ahead from my end shortly the same day, they finished and submitted the vehicle on the 18th sept, the details of the mechanical work and scanning...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chitra ravi
from Vellore, Tamil Nadu
Sep 30, 2021
Report
Copy

Attachment of problems

Address: Susee motors vellore

Attachment of problems...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
Chitra ravi
from Vellore, Tamil Nadu
Sep 30, 2021
Report
Copy

Complaint against the Sales and service of my new car

Address: Susee motors (India) pvt Ltd, No 141/A, MP Sarathy nagar, New Bye Pass road, vellore 632012

Sales and service of my new
I m Chitra Ravi residing at No 129, NGO Nager Tirupattur, Tamil Nadu pin code 635601 do herby as follows:
1. I states that the purchased a Volkswagen polo GT TSI car in your Authorise dealer called Susee motors Vellore at the payment of RS.959000/-with tax of Rs. 214432/- on 19.07.2021. Bearing the registration no. TN 83 MA 3423.
2.I further states that, buying the New Volkswagen polo GT car,...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
W
William Philip
from Kollam, Kerala
Sep 29, 2021
Report
Copy

I am complaining about the ABS sensor.

Purchased GT TSI in the year 2018, by this time I had to replace ABS sensor 3 times, when I went to the service center ( umayanallor, kollom, Kerala), I happened to see 3 or 4 owners complaining about the same problem. Please advice me how to overcome this problem, is this happening due to poor quality or is it due our climate conditions (as I was told from the service center), please do the needful, as early as possible. Regards from William...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Harvinder318
Sep 29, 2021
Resolved
Report
Copy
Resolved

Negligence in supporting on serious issue like car breaking down on the middle of the road in a remote area

I own vw vento high line+ at diesel. Further update on this car’s (not sure how it passed quality check at volkswegan when I bought it) condition:

The car stalled again abruptly while it was running, at Sawantwadi and the volkswegan road side Assitance assured the towing of vehicle with the following message:

Ref TI00806456 Basis the vehicle condition we are deploying recover truck for your vehicle. Please...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Ceejo Thomas
Sep 28, 2021
Report
Copy

Speed sensor issue resulting in ABS

Address: Kochi

5th time speed sensor complaint in the last 3 years. Really frustrated with the issue. No peace of mind since it can happen anytime....
Helpful
Found this helpful?
1 Comment
Report
Copy
V
venkat9x
Sep 23, 2021
Report
Copy

Service Issues at Volkswagen Whitefield, Apple Auto Pvt. Ltd, Bangalore - 560016

Sir/Madam,

I am a proud owner of Volkswagen Vento for more than ten years .

I bought the Car in Trichy, TN with registration No TN 45 BY 3390, the service support I got there was excellent and during the last 2 years when I moved to Vellore, the service support there also was very good.

I have always endeavored to get my vehicle serviced in Volkswagen authorized center which is evident from...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Pratik Raninga
Sep 17, 2021
Resolved
Report
Copy
Resolved

Polo car

Address: Pratik 9228132735 rajkot

Rajkot showroom and service station very bad service customer not satisfied manager and staff very very bad service......
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Arnav Gowdaa S V
Sep 15, 2021
Resolved
Report
Copy
Resolved

Restriction of parts countersale by Elite motors hosa road

Address: Elite Motors (hosa road ) Bengaluru

Dear Volkswagen,
I am a individual who is a proud owner of the Volkswagen car and also the Business Head one of the leading multibrand workshop associated with Bosch in Electronic city named Pranav Automotive.
I had a few concern with one of my client car and had contacted the ELITE Motors of Hosa road Bengaluru this morning and they very abundantly restricted the countersale of the parts . I even explained the CCI act that...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Pranav mp
Sep 14, 2021
Report
Copy

Service and parts quality issue

Address: Kerala state Thiruvalla evm show room
Website: Evm autocraft kerala

Volks wagen service station Thiruvalla Kerala was very bad service and not any consumer satisfaction for my vw vento I will complaint and change abs sensor . one week time again the same abs sensor complaint . constumer realtion staffs was very bad compare another car dealers exspecially that show room...
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

Fiat India
2.8
(307)
Michelin India
1
(135)
CARSnCARE
1
(2)