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Volkswagen India Complaints & Reviews

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Updated: Jan 22, 2025

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I have been using VW Ameo DSG comfortline, Reg no. KL02BA 6065 since March 2017 and 68000 KM have been run out so far.

TWO MAJOR ISSUES AS A CUSTOMER

1. The COOLANT TANK of the vehicle was REPLACED before 7 months due to reason that the liquid level was not visible
because of the contaminated stain and rust eclipses the visibility.

Unfortunately the SAME COMPLAINT of rust and stain is found...

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Address: Secunderabad

TO

Volkswagen India

Car Complaint Letter

Dear SIR/MADAM

THIS IS A.Teja sri i got my car in august 2019. On [18 august 2019],

I purchased a NEW car from Volkswagen ameo . PPS Motors Volkswagen Showroom Secunderabad.

DETAILS OF MY VEHICLE

CHASSIS NUMBER - MEXG19604KT092911

ENGINE NUMBER -CHYM11505

MAKERS...

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I left my car for service and ordered a part for my cross polo on Feb 19 and paid the amount in advance till date 16 April, i haven't got any response from Kun Volkswagen Alandur service station. No response while reaching them.
Almost 2 months without any response is pathetic.

Kindly do the needful.
[protected]...

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I left my car for service and ordered a part for my cross polo on Feb 19 and paid the amount in advance till date 16 April, i haven't got any response from Kun Volkswagen Alandur service station. No response while reaching them.
Almost 2 months without any response is pathetic.

Kindly do the needful....

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Address: Volkswagen whitefield, Apple Auto.

I am Nagaraj. Vehicle # KA 03 MZ 7619.
VIN No.: MEXA17607HT114757
Issue: Engine lamp is ON

Previous complaint number: CCR05118442
I purchased VW polo allstar in Feb 2017;
i am facing Engine lamp warning in the cluster from last 2 years ( ON and Off). Again i am facing the same issue more the 5 times( there has been a fix done in the past, but not permanent fix.
This is really annoying me...

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I faced an issue with abs sensor and speedometer irregular for my polo KL 41P 2806.
I have given the car to Volkswagen Cheranalloor showroom for this issue, service manager [ Tharun francis] claimed resolved the issue by changing the abs sensor under warranty.
At the same day[09/04/2021] abs sensor light started blinking and speedometer reading showing wrong value, my journey was troubled and discontinued.
They were...

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Address: calicut

Myself Sajeer, a proud owner of 2018 model VW Polo Trendline Red Colour(KL-03-AC-5880).
I would like to raise my concern regarding the build quality of the vehicle and the durability of its parts.
Sadly this is my first car and I wanted to invest in a car which promised utmost build quality and ride comfort without compromising on safety concerns.
I was totally convinced from the exterior build quality and appeal the...

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My polo was given for service here Autobahn Volkswagen service centerPatlon Yard, CTS NO. 151 & 151, 1, Ram Mandir Rd, Somani Gram, Mumbai, Maharashtra 400104 and this is the most hectic and disappointing experience i ever had from a car dealer . They removed parts from my vehicle and may have fixed on to some other cars. When i went to receive car the AC is not working sound system not working rear view mirror is not there apart from that...

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Address: Guntur Service Station, Pin: 522001

Dear Sir, I have been using Volkswagen vento for many years, Fifteen days ago there was a minor accident to my car, I gave handover to your Guntur Volkswagen service station.. So far so good, Along with that other repair works were done, Every time the front disks was changed due to be front left side disc scratched, the problem can't be rectified. And collect higher labor charges..They doing worrest car wash also, I asked to reduce the labor...

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I have Volkswagen polo Car no. RJ14CZ7177.
15 days back it was showing engine light. I talked to the service center they told me to bring the car by towing.
I towed the car after that they charged me around 1280 for services. And engine light is gone. But in just 2 days i was away in outskirts of city it comes again. I called to the service center they told me not to drive the car and bring back to the service center. Hardly...

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Address: VOLKSWAGEN PONDICHERRY,43 Cuddalore Main Road Thattanchavady, Ariyankuppam, Puducherry 605007

I have given my car (PY01BS7777) to the service centre at pondicherry, ( 43 Cuddalore Main Road Thattanchavady, Ariyankuppam, Puducherry, 605007) almost a month back.Also I have Recently called to the customer care about the issue and they said they will look into the matter .

The issue in my car was poor pickup and spring light lit up .They adviced me to change all injector and that the problem would go away and I have changed...

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Address: Vapi GIDC, Volskwagen Service Automark

GJ15CH5775

I'm have issue with Volkswagen service center,
on 13/02/2021 i have given my Passat for two door quarter panel paint
and side glass replacement they have given me estimate of
Rs:74, 017.
before two days they have told me to deliver my car on 25/02/2021 evening 5pm
i went to VW Vapi for my Passat i see they have paint my car door without removing side glass without
removing...

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Address: India

I purchased my VW polo trusting the quality and reputation of this firm.
I have purchased my car on 2014.A couple of years ago we have got ABS sensor issue and I replaced 2 sensors and recently last year again the remaining 2 ABS sensors also went faulty.Considering safety of my car and quality brand Volkswagen, I spend around[protected] rupees per sensor.In total I spend around 20, 000 for the replacement of faulty ABS sensors.br...

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Address: AT-OLD KACHARAMAL,PO-PHULNAKHARA,PS-CUTTACK SADAR,DIST-CUTTACK

Sir,

I am Satyam Mohanty my Volkswagan Polo vehicle number is OD02AQ4315.i am going to repair my vehicle to the nearest Dealer Volkswagan Bhubaneswar Bharat Motors Ltd(Dealer State-Odisha/OR/21) in the Date 21.01.2021 at Time 12.41 PM .he promised me to deliver the vehicle in tha date of 02.02.2021 at Time 06.41 PM but still now he doesn't repair my vehicle and told me that parts are not available.my order no is SOA2011207.br...

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Address: kun volkswagen alandur

Reference is made to the previous complaint(CCR[protected] on the issue. My car has been in the service centre for almost 17 days now. neither has the car been repaired, nor any part time vehicle has been provided which is causing a lot of inconvenience. The company appointed some Mr. Praveen for addressing my issue, he has not even bothered to pick up my calls! Extremely unprofessional response by the entire service center as a whole. additionally...

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I bought this car polo tsi 2020 on june 5. Unfortunately, i met with an accident on dec 13
I called rsa and they took my car to volkswagen moradabad. Its been 2 months already and they need another 15 -20 days because sone parts are not available. I am really stuck with their pathetic service and feeling really bad now . I bought this car with my hard earned money with turning out to be a big loss for me.my contact number is [protected]...

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Address: KUN VOLKSWAGEN ALANDUR CHENNAI

Dear Volkswagen,

1. I the undersigned am the owner on Volkswagen Polo (MH02CZ2015).

2. As I’m serving in the Indian Armed Forces, we are seldom located at the same place, hence currently I’m in Chennai.

3. I was experiencing two issues with my car (MH02CZ2015), i.e

(a) Noise from the Axle, while turning.
(b) Noise and jerks in suspension.

4. For the a/m...

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I own a Volkswagen vento diesel highline purchased on 2011 May. Cars run only 57, 000 KMs and I am regularly doing all periodic services with VW. Car registration number is KL-35-C-2525.

I am totally unsatisfied with the ownership experience with my car. I faced 9 breakdowns and among them 7 breakdowns are during last 2 years and 3 months. All those breakdowns happened while travelling with my family which puts all of my family...

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Address: Kun Volkswagen service pondicherry

I have left my vehicle polo GT on 27th Jan 2021 9 am for the complaint of abs lamp and esp lamp glowing. Its been more than 24 hours no one called or informed me the vehicle status.
I have called them several times but no one is ready to respond. I think they have not alloted my vehicle which is very clear by their behaviour. I have been owning a Volkswagen from 2012 and this is my 2nd Volkswagen car in our family,
I had given...

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I own a Volkswagen vento (KL-35-C-2525) 1.6L diesel purchased on May 2011.

Facing frequent injector failure (3rd time) with my vento TDI 2011 model...cars run only 55, 000 kilometers and regularly doing all periodic services with authorized VW service centers.

First I faced injector failure on Sep 2018. Due to breakdown, car towed to VW Kottayam. They inspected the car and asked to replace all 4 injectors which...

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