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Volkswagen India Complaints & Reviews

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Updated: Jan 22, 2025
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Volkswagen India reviews & complaints page 15

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N
nitinkpathak
from Mumbai, Maharashtra
Jan 24, 2021
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Volkswagen Vento Car Burned 1.6 Petrol MT Saloon Body

Address: A-401,corolla Jewel, Bamandaya Pada, Military Road, Raje Shivaji Nagar, Marol, Andheri East, Mumbai

I drove my car No. MH 11 AW 8949 to park at the destination place, suddenly smoke observed from the bonnet, got down and ran away from the car. It was ignited and totally burned within a few minutes.
1.Date of Incident and time: 16-Dec-2020 between 00:10 to 00:20hrs
2.Contact Number:[protected] / [protected]
3.Resolution of the complaint: Full compensation.
4.Vehicle Number: MH 11 AW 8949
5.Year of Manufacture:...
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nisha4465
from Supaul, Bihar
Jan 23, 2021
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Vento car BR01CM4465

I nisha agarwal, owner of volkswagen vento car registration no is br01cm4465, my car went to ashiana motor patna, dealer of volkswagen, for service and accidental work, they cheat us badly regarding non changing of head light bulb, which should be changed, as added a cost of the same to the invoice also, another complain is for engine oil, they didnt checked as my engine oil is leaking through out the day. There service response is very poor...
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V
Varun Viswanathan
from Kunnamangalam, Kerala
Jan 23, 2021
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Ameo frequent abs failure

I had my two abs sensors replaced in September 2020. And obviously it does cost a lot and I bought my car in 2017. When I had told my friends about this failure, none of their cars reported this issue, but with Ameo it seems it is pretty common. And now in Jan 2021, I'm getting an ABS faulty indicator in my console again. My question if its a known issue in Ameo, why isn't it being recalled and fixed completely. I can't keep on paying for...
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V
Vijay Raghavan Chempully
from Thiruvananthapuram, Kerala
Jan 20, 2021
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VW Ameo highline petrol

Address: Vijayaraghavan chempully, ottapalam, kerala-679501

My ameo KL 51H 7482 purchased by das welt auto phoenix dealer, trichur, kerala in November 2020. Till now, they did not make name change with registration authority, kerala motor vehicle dept. What i will do, it is illegel and life threaten to me. Please do needful to rectify it....
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N
Navin Kumar Raja
Jan 11, 2021
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Regarding Quality lack of service

Address: MADURAI RAMANI CARS

Respected sir / madam,

good morning, im a previleged customer of volswagen since 2013.
I had done with my service on 28th december 2020, .


Date of incident -10 /01 / 2021.
Ph. No. [protected].

The issue is there was a ignition symbol blinks in my polo gt after 10 days, between that i had come to the service centre once for a body shop work, the service person mr. Navaneetha...
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Prakash Balasundaram
Jan 10, 2021
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Reg Injector Failure

I find problem with fuel injector with my polo it is surprise to change every 40000kms...
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A
actuallyankur
Jan 6, 2021
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VW Passat deceitful sale and poor after sales

I am a long time and loyal Volkswagen customer, having a diesel Passat, a diesel Polo & petrol Polo. Bought the VW Passat on 27th December 2017 from the same VW dealer in Allahabad as the one I bought both my previous Polo from.

At the time of finalizing the Passat, the dealer informed me that it was a demo vehicle and as such offered me some discount, extended warranty(EW) and Road Side Assistance(RSA) for 2 years to the...
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S
saanu123
Jan 4, 2021
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Service problem

Address: DAS AUTO ,KANNUR ,CHALA

Hi, my car is serviced 1 st week december after two weeks same complaint repeat again . And i call two times customer relation officer service center . She say after one hour call me back now one week finish no replay what can i do .Service is to bad...
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Chakraberty
from Pune, Maharashtra
Dec 30, 2020
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Harassment of senior citizens of Kolkata

This is a case of harassment of senior citizens. Our car numbered WB 06H 8733 was sent to the Volkswagon workshop at OSL Exclusive Pvt Ltd, 36A, Topsia Road, Kolkata-700039 in the 1st week of October, 2020 with a problem. I was told that since spare parts were not available due to Covid 19, to bring back the car once the spare parts arrived. I contacted the workshop in the 3rd week of October, 2020 but the parts had not arrived. Finally I...
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sampath pullabhatla
from Delhi, Delhi
Dec 28, 2020
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Require Duplicate Invoice for my car MH43AJ0691

Address: PLOT NO 106, CHANDRAPURI COLONY, KAPRA, Hyderabad,500062.

Hello,

This is Sampath PULLABHATLA( +91 [protected]).
I have purchased a Second hand Volkswagen Vento 1.6MPI AT Highline BSIV bearing registration number MH43AJ0691 from a local car dealer at Pune.
I got transferred from Pune to Hyderabad.
I got the NOC from Pune RTA to Hyderabad RTA.

After talking to the local RTA agent, i came to know that i require the Invoice for transfer.
br...
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V
VinayakLele
from Powai, Maharashtra
Dec 25, 2020
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Recurring problems with fuel injection

Address: Volkswagen india, Chakan, Pune

Wishing you a happy healthy & prosperous new year in advance. I have chosen VW for its proven track record of a high standard of quality & aftersales service.My Vehicle Registration number is MH02 CP 1592, VENTO 1.6CR(MT) HIGHLINE. It is just about 25000 KM of running & This is the fourth time i am facing fuel injection system problem. It's annoying & indeed disappointing from a German multinational of a extrely high reputation. I have already...
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S
sue190889
from Delhi, Delhi
Dec 24, 2020
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unprofessional behavior

I visited frontier volkswagen service centre, Gurugram(Haryana) on 16th December, 2020.My appointment time was 9.30am and i reached service centre at 9.25am.There was no customer there as yet, and still my job card was made arnd 10.10am.hence i had to wait approx 40min to get the job card open and let the service of my car start.
2 days before i received whatsapp message from service centre asking to give 5star rating on customer feedback...
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Ramakanta Biswal
from Guwahati, Assam
Dec 17, 2020
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Service -- part replacement

Hello there,
I have problem with my Volkswagen vento car. Had given for service on 1st week of November. Initially they said it will take 5-6 days to arrive the part. Then told another 5-6 days then another 7-9 days they had given 20th dec as eta, now they have given 30th dec eta ... So it will be around 2 months for which my vehicle is on breakdown I am unable to use it. Not sure if they are going to repair this. Very frustrated...
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G
gunjan pareek
Dec 14, 2020
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Problem in ignition after the service

Address: Sitapura Jaipur rajasthan

My name is Ravindra KUMAR I am from jaipur I have VW POLO 1.5 TDI COMFORTLINE my car no is RJ14CY1408 After my 4th service my car starts spring indicater then my son was go to service center and they was solve the problem after run 500km my car ignition is no work properly and the car is unable to start and I was on the road at mid night I was raised a complaint on VW coustmer care the ticket no. CCR06376781 and the cc executive ensure me...
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N
NavinReddy
from Powai, Maharashtra
Dec 12, 2020
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Replace the front left side ABS sensor

Address: GUNTUR

Its almost 5th time, i have visited your service center with the same problem. I need a guarantee fix, then only i will agree for the sensor replacment. Unless i can't waste of money and time on the trail and error approach. Kindly do the exact and reliable fix. Hope you understand my concern....
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S
SuchithKeats
from Powai, Maharashtra
Dec 12, 2020
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Service Grievance

Address: Volkswagen Madras South, OMR Chennai.

To Whom It May Concern,

I am writing today to complain of the poor service I received from your Volkswagen Madras South OMR outlet, on December 1, 2020. I was visited by a representative of the service center, Mr. Abdul, on that day.

I had given my VW Polo for the 15k or 1 year service, which was not inspected properly when filling the job card. The car was received on the 30th of November and during the delivery...
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A
apalanis
Dec 11, 2020
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Frequent issue in ABS sensor

I have a VW Vento from 2015 and noticed that the abs sensor is keep on failing due to quality issue/Poor design in VW ABS sensor. The reason given by the VW service advisor denotes that car is not designed for India
I saw a lot of customers complaining the same problem for Vento and polo.
Requesting to get this issue fixed and not to loot money from customer and this will cause your customer retention.

Customer...
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prasanna kelkar
from Powai, Maharashtra
Dec 11, 2020
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Concern over product quality of steering rack

Address: volkswagen India

Hi Volkswagon team.

I own a VW Ameo 2016 model. Car no. GA 04 E 0692.
I visited service centre in goa reporting noise in front suspension.
Upon investigation they said I will have to replace entire steering rack.
Car has been driven in normal city conditions and has completed roughly 50k kilometer. I believe VW has very high standard quality parts in their vehicles. But I am surprise to hear that it is...
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A
Arun Iinish
from Chennai, Tamil Nadu
Dec 10, 2020
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High rpm and di-fogger not working on vento 1.6 hl

Hi Team

NAME- ARUNKUMAR M
VIN--WVWE14608ET088335

I am really unhappy interacting with VolksWagen Service personnel RAMANI CARS PRIVATE LIMITED, SALEM recently.

I had been servicing my VolksWagen Vento(TN30BZ 0222) regularly at the authorized dealer RAMANI CARS PRIVATE LIMITED, SALEM. Their response to the recent problem reported is unsatisfactory and I need an explanation, I would say justification,...
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R
Rajesh Sivaraman
Dec 10, 2020
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No Proper response

Address: alandur Volkswagen Service center

My Car NO TN 11 AJ 9999. I serviced my car on August, and i told i will purchase Tyre outside but Mr. Vasanth (Alandur Branch)from service team No: [protected] over there compelled me to purchase Tyre over there and told that there is warranty for the Tyre, but it did not last even for two months, but when i ask for replacement no response from their side, People over there do their business only to make money worst response from them....
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