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Volkswagen India Complaints & Reviews

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Updated: Jan 22, 2025
Complaints 2195
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1323
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Volkswagen India reviews & complaints page 12

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A
arvindkumar1234
Sep 13, 2021
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Correct information not given by the service advisor

Address: VOLKSWAGEN DECCAN ( MODY AUTO INDIAN PRIVATE LIMITED , NO B-8/3, I.D.A. UPPAL, RANGA REDDY DIST, HYDERABAD 500039.

DEAR SIR,
Greetings for the day””””””””””””
At first am very happy to say am your Esteemed customer from the day one
On the dated 08/SEP/2021 I had given my Car Servicing Vehicle Register number AP-29-AY-9198 Repair Order No:- SOA2101092 at VOLKSWAGEN DECCAN ( MODY AUTO INDIAN PRIVATE LIMITED, NO B-8/3, I.D.A. UPPAL, RANGA REDDY DIST, HYDERABAD 500039.
At the time of job card preparing...
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R
riyaz anwar saiyyad
Sep 13, 2021
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ABS sensor ,EPC, speedometer,plus 2 signs flashing

Address: Mira road Mumbai

I received my polo car from service center Mira road Mumbai 2 days ago after replacement of ABS SENSOR.the Very next day it started flashing again..I had a word with the executive, he asked me to replace all of the sensors .the next night I was coming back from the hospital in the middle of night some four signs started flashing like EPC ABS PLUS 2 MORE .and speedometer stopped working.how come this happens 2 days after the service specially...
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Beryl Hermon
from Chennai, Tamil Nadu
Sep 9, 2021
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Nail scratch sticker

I owned my flash red polo in nov β€˜17, and the VW staff compelled me to have nail scratch stickers in all 4 door handles, I too accepted since it is genuine VW product. But now it looks In worse Condition and im unable to remove it....
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ChinmayBhatta
Sep 8, 2021
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Faulty ABS in VW

Today, I am at VW workshop. Like me more than 10 customers are here to replace faulty ABS sensor.

I am told that this is very common issue and happens more in rainy season.

If this is known issue, why is VW playing with safety features of the car ?

I am very disappointed....
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O
OM PRINTS
Sep 7, 2021
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No dues certificate

Address: Delhi

I have been trying to call customer care no answer, written mails and also chatted on website . My loan is closed since long I need my NOC . My car number is DL4CAT0378. Loan was closed in 2015. I have to sell car pls provide NOC urgently . My mail id is [protected]@gmail.com, I don’t know which ID was entered during loan form. Pls send NOC. It is in my father name Mr Om Prakash Keswani . Mobile number [protected]. His mail id is...
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A
Apurva Trivedi
Sep 6, 2021
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ABS problem in Polo after each and every services

Address: Flot NO. 801, Sky Crest, Ajit Nagar Chala, Vapi

I have purhcased Polo Car from Landmark Vapi, And we are doing regular services from therie only an since last few services each and every time when we r doing services after that we r getting symbol of ABS and we have to replaced it after each and eveery service hope it can not be co incidence. It is negiligence from your service centere each every time I have to pay additional cost for the same. Company should take serious note of it...
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Balla Nirmala
Sep 4, 2021
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Neglected behavior

Address: Jubilee Hills branch

We booked Volkswagen polo on 26th November 2020, due to deley in delivery we canceled our booking in Jubilee Hill branch, hyderabad (beside NTV Office )
Till now our amount of rupees 5000 is not refunded. No proper response when called ....
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Loganathan Devaraj
Sep 2, 2021
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Quality issues - Vento

Team
I am one of your customer since 2014 and also acting as a brand ambassador ( referred at least 100 friends and families to your brand ) since i admired the brand for years.

Later it is annoying to note that so much of service costs and spare replacements at early stages ( low kms done stage )

For ex I bought one vento during February 2020, vehicle bearing regn no TN 66 AE 0033 which has done only...
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Pranav mp
Aug 31, 2021
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Abs sensor failure

Address: Thiruvalla Kerala
Website: Evm Volks wager Kerala

Vw vento car I have 4 year time lag 20 times I have changed abs senzors and that amount was 1.5 lakhs above one week ago that abs senzor issue and I got an accident total accidental service cost was approximately 40000rs immediately action that company and exspecially that dealer evm autocraft Kerala very bad service and bad car company...
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T
tosajupaul
Aug 27, 2021
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Vw vento tdi 2015 model fuel injector problem

I had bought Volkswagen Vento TDI DSG feb 2015 model and i am facing a fuel injector failure problem every now and then also in between long journeys which is causing a lot of problems. As of now, i have replaced 3 out of the four fuel injectors and I would like the replacement of the fourth injector as the quality of the existing injector is questionable....
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Sandeeep Mishra
Aug 26, 2021
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Car Invoice

I am writing this mail for a request for a duplicate invoice copy of my vw polo, 2013 model 1199 cc diesel engine comfortline car, which i have purchased from Anubhav Sharma from Meerut.
I actually require my car to be re registered to Hyderabad from Utaar pradesh. I am trying to get the noc from Ghaziabad. But the Hyderabad RTO is asking for the invoice of the car to analyse the then price of the car to prepare the tax amount here....
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A
Alan7939
Aug 23, 2021
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Please help me

I am from kerala wayanad i have vento. My vehicle ABS sensor got failure i serviced few months ago in 80000rupees inculding one of abs sensor and now the other sensor again failed. In this covid situation i have no money to change other sensors I said to company please help me i spend these much of money please clear it in small money but there is no excuse from comoany VW company cheating customers with abs sensor, it cost 5000 for one abs...
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Bharat Soda
Aug 16, 2021
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Solar is very bad service

Address: Iti new power house road

Car front sokar very bed sarvice only 7 and 8 month sarvice plz repair my car sokar Rj19CD6585 my contact number [protected]...
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M
Minchu 2020
from Bengaluru, Karnataka
Aug 10, 2021
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EPC and Slippery Road lights coming up on my 2019 GT TSI VW

Address: Volkswagen Palace Cross Service, Rajajinagar, Bangalore India 560010

Own a GT TSI VW that is 20 months old and has run 3000 km till date. A month ago I got the "EPS" message on the left and a "slippery slope" message on the right of the dashboard. The throttle stopped working and I had to pull out of the highway. I have enclosed a picture of the dashboard showing the issue.

On July 16, 2021, I took the car to the service center - Volkswagen Palace Cross Service, Rajajinagar, Bangalore India...
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S
shaunaknandi
Aug 9, 2021
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Volkswagen osl exclusive service centre harassment

Dear Sir/Madam,

At the very beginning I would like to mention that I have been a loyal Volkswagen customer since 2012. In that year I had bought a Polo petrol and later in the year 2018 I had bought an Ameo petrol in the name of our firm ENGINEERS SERVICE STATION. After that being fully satisfied with both of the cars, I decided to buy a VW Ameo Dsg diesel in my personal name.

This is to inform you with deep...
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T
Tarun sharma 274
Aug 5, 2021
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Double payment deduction

Dear sir/Mam .

I have loan account with Volkswagen finance . My loan account is on auto debit . Last month July21 i was unable to maintain balance for auto emi.

I received call to pay emi by another method and i paid it by google pay,
But after that when i keep balance in my auto debit account, again emi cut for the same month,
i have raised complaint and asked for the refund,

Volkswagen...
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J
jassi0007
Aug 3, 2021
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Mechatronic fault in running condition

Address: Ahmedabad

Dear VW team,
my polo GT car mechatronic failure in only 42000km on 27/07/2021
car number:- GJ18BE5229...
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A
akkaldevi rakesh
Aug 3, 2021
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Provide Duplicate invoice

Address: HnO 3-4-615, flatno 203,Mega city residency oppRatna College,Narayanaguda

Here nitin cihankya from hyderabad, i purchased a polo gt tdi car at chennai.
my vehicle registered number: TN 19AK 1347( with tamilnadu state) and now i register in telangana state, which required invoice.so i required duplicate invoice...
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M
Muhammed Farzin
Jul 31, 2021
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Abs failure.

Address: Kannur

My car is 3year old vento. So is my car abs covered under warranty?. I have 6 years of company warranty....
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A
Arun8789
Jul 29, 2021
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Bad customer experience in car service centre

I have given Polo car for service in Volkswagen service center in Salem on 28th July at 9 AM IST and was assured that vehicle will be given back with all the service completed by afternoon but after that no one approached us on the status of the vehicle and we were waiting on the service center itself till the evening.

At 6 PM they informed us that car self start is faulty and needs to be replaced and can deliver the vehicle...
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