VRL Logistics / VRL Group Complaints & Reviews

I have booked consigment from panchkula to solapur on 03/02/2022 today is 10/02/2022
Its 8 days but still consigment not delivered

Very bad service

My consigment tracking number is
[protected]...

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I material is booked (water purifier) from VARANASI TPT at dated[protected]:33 and material is reached Bangalore BENGALURU TPT on 26 jan 2022, but the material is stuck in Bangalore TPT, no further status form Bangalore.

I spoke to Bangalore office since form 27 jan 2022, but no proper conclusion.

I have waited almost more 2 weeks no proper response. kindly resolve the issues for further step-up.
br...

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I haven't received my matterial till date as it was booked on 15.01.22 with LR no[protected]. I have enquired for it several times to Siliguri West Bengal branch bt not recived any appropriate reply from ur staffs, infact they are telling customers to not book any matterial in VrL logistics as they are not accountable for prompt service.

Look into this and revert me asap

Regards
Your suffering customer...

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To
the head office,
vrl logistics,

sir,

this is regarding the delay in receiving consignment mailed due to no contact from your department

as per schedule, i (satyam agency) have dispatched the goods from gandhinagar district kolhapur (maharashtra) to bangalore
on 19-10-21..In bill, we have enclosed details of recipient includes complete postal address, gst and phone numbers.br...

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I had booked VRL Packers and Movers Hyderabad last September to move my stuff from Hyderabad to Tamilnadu. I still have not received my stuff. The person who got involved is not responding to my calls. I'm worried. Such cheap service. Never expected this from VRL which is known to be a good brand...

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Address: S R C B ROAD BAJORIA MARKET FANCY BAZAR

It's been 2 days I'm asking your person PAPU to deliver my goods . He is not responding my call .
My LR no.[protected]
Kindly look n deliver it as soon as possible.

From
Shree Balaji Enterprises
Guwahati...

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Address: Sonbarsa,Muzaffarpur 843113 bihar

I had requested for bike shift from Bangalore to Bihar. VRL team sent me a quotation of rs 4500. After bike pick up they sent me a different quotation and the amount got double to rs 9608.
Now they are ignoring my calls and no one ready to take the responsibility.
I need help . They are doing fraudulent activities to the customer.
Kindly help me out...

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Address: 334, Kamaraj Streer, Muthirapalayam, Pipdic Industrial Estate, Mettupalayam, Marie Oulgaret, Vazhudavur, Puducherry 605009

Hi sir
My parcel book on 14 dec 2021 and parcel received in pondicherry 20 dec 2021 and no body delivery to good in office in January I received call from driver i told to deliver good but no response and today i went to pick the good they asking 13000 rs original amount is 7523 and 4600 is storage charge please help me I add attachment...

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1 Comment

Address: One town ,panja center vijayawada

Phone not lift and material not delivered and wrong answer...
Ir response...

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Address: VRL logistics. 6th St, argreeswarar colony, chrompet, Chennai

I'm sharanya and I'm a business women of clothing and apparel. I usually transport my goods from other states to Chennai, I twice had a chance of transporting my goods via Vrl logistics (chrompet branch). Both my experience with VRL was literally poor.. The customer handling by VRL employees were quite a shocking to us. My first ever experience with VRL was, when I received my billing copy to my address, i was searching to locate the VRL...

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Address: Flat #21, Purvi Residency, Gokulnagar, Doddakallasandra Kanakapura Road, Bangalore 560062

Hi,
We had sent 3 packets of food grain from Chikodi to Bangalore on 5/1/22 but only 2 have reached so far. I did not even get intimation that 2 have reached. When I went to collect only 2 were found. I have been following up with VRL but their response is very cold.
I am not keeping well and I cannot go again to collect. I expect VRL to deliver the 3rd item to my home in Bangalore for their mistake.
It's almost 10 days...

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Address: Bunder Road, Bunder, Mangaluru, Karnataka 575001

I'm prajwal from Mangalore I'm a regularly depends on vrl logistic for receipt of goods from various places.Iam facing problem with the bad and arrogant behaviour of vrl staff of goods delivery section. mangalore.they are always give misleading information on queries and always make the customer to weit along....

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Iam regular customer of VRL. Moving regular cargo on weekly basis to Bangalore from Ranipet office.. today cargo not booked booked due to harsh behaviour of sales person due to bill related issues..pls call to me discuss in detailed mob no [protected]...

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Address: Funriders Leisure & Amusement PVT LTD

We have transported some material through vrl and it was found damage during transportation we have mailed the issue but we haven't received any response yet. Due to the damage we are facing a loss in the project .Kindly provide us the solution for this, As we are regular client with vrl its a first time we are facing such issue from your end....

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Address: Sangli

Hi I am traveling with your VRL bus date 10 Jan 2022 at the stop of solapur bus is stopped I have natural call o[censored]rine I have to go but driver started bus and not stopped using bad word to me and shouted with big sound please take action both the driver please...

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I have transported my Honda Amaze from Jamshedpur (24th Dec) to Gurgaon (not yet received) and all POCs during the transit period do not receive the call and provide wrong information. I was told on the 8th day that my car has arrived Gurgaon and in order to receive it, i have to make the payment first and then collect my car. I paid the amount to the company’s current account and then asked to share the location of my car in order to pick...

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2 Comments

VRL tumkur stop has cleanliness issues.

Toilets specially ladies toilets stinks and are in bad condition.

Why cigarettes are allowed in vrl premises.AC busses without windows closed make a nightmare experience after passenger enters bus....

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Address: VRL Tumkur highway stop

Hi sir,

It's been long time that VRL tumkur food stop has issues with cleanliness. Ladies toilets are in pathetic condition.

Why you are marketing cigarettes in the VRL compound. People smoke and create a bad atmosphere around and with in the bus, specially AC busses will be nightmare as windows will be closed.

Please take better step to resolve these issues.

Huge fan of Dr Vijay...

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Address: B-31 shree shidhanath planet near Baniyan city New VIP road Vadodara 390019

Dear Sir,
As per observed This Vadodara branch person is very fraud . He is not committed person. He is not given to GSTN bill. After completion of overall payment.
Household items damage like refrigerator, Gas, SS Items, Double bed, Bike, AC, BOX .

Bike parts Missing.
Chair Missing.

Services not given after charge deduction like loading unloading....

+2 photos

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VRL Logistics / VRL Group Complaints & Reviews

File a complaint to VRL Logistics / VRL Group

Complaints recently resolved by VRL Logistics / VRL Group customer care

Most useful VRL Logistics / VRL Group reviews

VRL Logistics / VRL Group reviews & complaints page 17

Consignment not delivered

Material got lost no proper response

Material lost or no proper status

Regarding unprofessional services by Siliguri West Bengal staffs

Fare related issues

Still have not received my stuff

No response from Door delivery person

Regarding bike shift from Bangalore to Bihar

Storage charge

Phone not lift and material not delivered and wrong answer

Twice a continuous bad experience with VRL logistics. 6th St, argreeswarar colony, chrompet, Chennai

Short supply of food grain

Non co operation of staff

Not accepting copy invoice

Damage in slide

Bus driver used bad words and not talks with respectively

Car Transportation

VRL tumkur stop cleanliness issues

VRL tumkur stop

Fraud done ( GSTN bill not given , Damage luggage, bike parts change)

VRL Logistics / VRL Group Complaints & Reviews

File a complaint to VRL Logistics / VRL Group

Complaints recently resolved by VRL Logistics / VRL Group customer care

Most useful VRL Logistics / VRL Group reviews

VRL Logistics / VRL Group reviews & complaints page 17

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