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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Sep 20, 2024
Complaints 1380
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239
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So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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48
WBSEDCL \"installation number/type\" for online payment account
12
bill payment by scanning qr code
8
cancellation load enhancement quotation

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Wrong bill or fine is asked now after disconnection in 2009
2 bills paid through qr of phonepe but bill still showing unpaid
Change of tariff class of the consumer id - 501360486, installation no. 19236002, from a (Cd-r) to domestic rural a (Dm-r).

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 69

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B
bookdepot
from Coimbatore, Tamil Nadu
Apr 26, 2010
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Repair of electric pole regarding

Address: Birbhum, West Bengal

sir, I have requested with written request to the concern authorities to repair the electric pole located in front of my house either to shift the pole or repair the same , but no action has been taken by the concerned official so far , sir I am presently working with Indo Tibetan Border Police Force and deployed at indo china border and it is not in my reach to contact the authorities daily.

It is therefore requested that...
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A
ANAND KR LUMIA
from Kolkata, West Bengal
Apr 16, 2010
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OVER BILL

Address: North 24 Parganas, West Bengal

Dear Sir,
I am ANAND Kr. LUMIA of SAGAR villa Apartment,Flat no-4c,Block -A
Raghunath Pur, kolkata-700059.
My old consumer No-D04534 & consumer ID[protected]
This month total bill amount 5883 which is overbill.
Please Adjust the bill amount as early as possiable.
Thanks & Regards

Anand Kr Lumia

[protected]...
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B
Bhavin Bhimani
from Gurgaon, Haryana
Apr 13, 2010
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POWER FAILURE

Address: South 24 Parganas, West Bengal

Sir,
I am a resident of Bansdroni area.I live in the residence of Mrs. Krishna Biswas, at 87/1, Bansdroni New Govt. Colony Kolkata-700 070, near Kalitala Kali Bari.
Loadshedding looms large in this area for a long time-at least 10 hours each day.
We have been suffering a lot for lengthy loadshedding everyday [daytime-5/6 times-approx. 6/7 hours, after evening at least 2 times-each-2 hours / 2.5 hours at a stretch, this...
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A
Arun Kumar Basu
from Kolkata, West Bengal
Apr 3, 2010
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Regarding Power Supply

Address: West Bengal

We are all aware about acute power shortage in Wst Bengal.Still,to my surprise I noted that street lights In Pragati Park,Brahmapur,Kolkata-96,area were on till 11-30Am,today the 3rd.April,2010.And this is not the first time such ' abuse of power'is noticed.This is a regular phenomenon.Please convey this message to those in. POWER....
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M
Manoj Choudhary
from Gurgaon, Haryana
Mar 28, 2010
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paying high bill every month

Address: Howrah, West Bengal

Our consumer id is [protected] and the connection is taken by the name of Smt. Asha chowdhury,service connection number is 5532,consumer No.. is A013272..
we are paying the Average bill since last 1 year.I have lodged the complaint that the Electronic meter is not working but they have not taken any Action on it.And every month we have to pay much more than the usage..so please look on the matter and do the needful.

br...
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S
SWAGATA SEN
from Mumbai, Maharashtra
Jan 20, 2010
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LOADSHEDDING

I OWN A SMALL BUSINESS IN BARRACKPORE (N) 24PGS W.B. & ITS BEEN MORE THAN A YEAR THAT WE ARE FACING LOT OF TROUBLE DUE TO LOADSHEDDING.
I HAVE WORKED IN OTHER PLACES OF WEST BENGAL BUT NO WHERE THERE IS SO MUCH A PROBLEM OF LOADSHEDDING.
ON DAILY BASIS WE GET TO USE THE CURRENT FOR 4-5 HOURS.
EVERYONE HERE USE GENERATOR FOR THEIR DAILY WORK.
GENERATOR KEEPS WORKING FOR NOT LESS THAN 10 -11 HOURS , WHICH IS...
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A
ARUNAVA NAHA
from Gingee, Tamil Nadu
Nov 13, 2009
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Domestic meter not running last 9 months

My Consumer ID[protected]

My domestic meter is not running last 9 months.
Written complain submitted on 2-6-09 , Complain Sl no 1169 at Krishnapur Group E/Supply, Prafulla Kanan.

But meter not replaced till date.

Average bill coming for 1000 units/ quarter which is much higher w.r.t my actual electricity consupmtion.

My Electric Consuption per quater year ( 3 months) since...
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V
VIVEK KATAUKA
from Jayamkondacholapuram, Tamil Nadu
Oct 19, 2009
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DELAY IN INDUSTRIAL CONNECTION

Sub: - Delay in providing Industrial Connection to our SSI - 100% EOU unit

We applied for a Bulk Power Supply of 11 KV to our premises (RS Plot no- 3359) at Wilcox Road, Purulia on 3/6/2008 and subsequently a quotation was prepared and served to us vide memo no – CM/PRLDC/B.Q./M/s Chemshel Enterprises P Ltd/1417 dated 27/10/2008.

Subsequently on 4/11/08 an amount of Rs. 123,985.00 was deposited against service...
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M
Mr. Kinkar Singh
from Pandua, West Bengal
Oct 13, 2009
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yet to receive a ATM Card

My relative Sri Shyamsundar Chakraborty, West Burikhali (Santrapara), PS - Bauria, Dist. - Howrah, W.B, applied for opening a salary savings account with an ATM Card fecility to the Branh Manager, Bauria, P.O - Burikhali, Ayodhya Bhavan, Dist. Howrah W.B ( Branc Code - 1295) . He has already gotten his account no. which is [protected] on 16.06.09. But still now the ATM Card is yet to be received....
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J
Jitendra Nath Seth
from Chennai, Tamil Nadu
Sep 2, 2009
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Delay in Electric Connection

I have applied for electric connection in my shop long back. Board is nither sending any person for enquiry or giving quotaion . So I am unable to open my shop.I am retired person .Please help.

Board : WBSEB, Talchinan
Hooghly
PIN - 712305
West Bengal...
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D
Dr. Kavi Kumar Nirmal
from Patna, Bihar
Aug 30, 2009
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Late Bill Receiving compelling to pay fine!

I AM A HOLDER WORKING IN MY NATIVE HOME SINCE 5 YRS.
TO DAY I AM RECEIVING MY ELECTRICITY BILL DT.25.06.2009 BY THE HELP OF A LOCAL RELATIVE IN W.BENGAL.
NOW I WILL HAVE TO PAY EXTRA OF RS.65 DUE TO e.i. 669 againt my bill of 604.
My house is closed since Nov.2004 & I will back to my House only after retirement from the present job.
However my faimily & myself go there time to time to take care of our house.br...
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A
Aniruddha Pradhan
from Chennai, Tamil Nadu
Aug 21, 2009
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Delay in Sanction of Home Loan by RACPC, Kolkata

I, Aniruddha Pradhan, have applied for SBI Home Loan of Rs 15.0 Lakh for purchase of new Flat of Rs 34.0 Lakh in SBI, Bikash Bhavan (GOC) Branch, Kolkata on 08/12.05.09. The project ( Shrachi Lakewood Projects) at which I have booked one Flat, is an approved project of SBI. Further, SBI, Bikash Bhavan Br have given me a provisional sanction Letter on 18.05.09 on basis of my documentations. I have already paid nearly Rs 19.0 Lakh to developer...
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S
sunil kumar daga
from Gingee, Tamil Nadu
Jul 27, 2009
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irregular meter reading & excessive charging of electric bill , meter defective

old consumer no- X10337, New consumer id[protected], meter no-7S1360584 in name of sunil kumar daga service connection no-RTD/17796, consumer no- Y081922

the bills as issued by wbsedcl were regularily paid as recd, however to utmost surprise a bill recd from mobikhola, rajarhat group E/S, showing unit consumption 2873 units, which is totolly impossible sice hardly the consumption could be between 100 to 200 units, also wbsedcl...
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A
Amit Basu
from Pune, Maharashtra
Jun 29, 2009
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Hi - amount of electricity Bill

Dear Sir
I am from Haldia, PH-5, Priyambada Housing.Last few months I have been receiving Hi- meter reading. Even when no body is present in month or so in that premises that time also receiving the hi amount. Here the sytem is sending the bill in 3 months advance period.In last March 14 th ' 09 as per my same complaint to the Station Manager, Durgachak, Haldia replied that our meter is O.K.But still the problem is yet to solve.S/C...
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M
Major Amitava Mukherjee
from Kolkata, West Bengal
May 30, 2009
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No response on application for connection

An application was forwarded on 13th April, 2009 to the office of WBSEB, Salt Lake, Kolkata requesting a connection for installing of an AC. Since there was no response perforce I visited the office today and submitted another application addressed to the Station Manager, WBSEB, Salt Lake to kindly expedite the request also mentioning that as per WBSEB protocol serving and ex-service personnels are given priority.

Request your...
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U
uttam kumar dubey
from Mumbai, Maharashtra
May 5, 2009
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electric pole installation

sir,

this is regarding electric connection which i had applied 6-7 month's ago and still there is no response from electricity board, now the are telling we have to install an electric pole by ourself than only they can provide us connection.

please suggest is there any process that customer has to install electric pole.

Regards
Uttam kumar dubey
[protected]...
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S
sudarshan patra
from Mumbai, Maharashtra
Nov 29, 2008
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New Connection For Electric

I applied for new connection of Electric on 16.07.2008 and they take security money on 17.07.08 and also take money for new meter(Rs.650) on 01.09.2008 But till now they donot provide the new connection. my Service Quotation No BD/23912 and my address is 2/3/14 Sarodamoni park, pirpukur Road, Bansdroni, kolkata- 700 070. please take the necessary steps about this matter....
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P
Peter Decruze
Jun 26, 2008
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Very, Very Bad Electricity Supply

Resident of Sonamukhi, Jholi, PO Hijli, Ward 26, Kharagpur,
District West Midnapore, State West Bengal 721306
Dear Sir,
please consider this complaint very seriously as my family is facing a lot of problems over the erratic electric supply and the low voltage which goes down to 65 volts in the evening and continues till late nights, my children is facing a lot of difficulties with their studies due to low voltage...
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S
Saptarshi Choudhury
from Kolkata, West Bengal
Jun 9, 2008
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Power failures

Sir,
Power failures in form of phase out is a regular problem in our area, specially in the night.It is because of rampant power thefts.We are valid consumers but are left without power often.Why should we suffer when we pay regular bills?
SAPTARSHI CHOUDHURY
...
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X
x
from Patan, Gujarat
Nov 9, 2007
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Fraud

A person staying at 66/R F.D.Road Mallickpara,Serampore,Dist-Hooghly,State-West Bengal, has launched a studio but he has not taken permission from the authority for it.He's freely using his domestic electric connection for the commercial purpose.The authority has taken any legal action.It's a severe crime according to Indian Law.

We want the criminal to be punished....
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