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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Nov 19, 2025
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West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 69

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S
senarup
from Pune, Maharashtra
Jul 15, 2010
Resolved
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Address: West Bengal

Respected Sir,
I have applied a new connection on 02nd January, 2009 in Bhatpara WBSEB. when i applied, I mentioned to do the Phase connection for public interest, bcause There are above 10 house in this area, but there are no phase Connection. and as per wbseb quotation, i have deposite money for war. One day, a contructor came to my house (Chatterjee Electric, Naihait) and asking Rs. 7000 for cost of other accessories excluding War. But as per wbseb quotation, i am not bound to purchase those accessories from chatterjee electric, and i came to know from another shop that those accessories actual cost not more 2, 500.

After that, I visited more than 10 times in Bhatapara Wbseb, but still i have not found any progress.

My mother is 90 yrs. old and i have a 3 yrs 6 month child and we are suffering so much problem.

I hope you will take necessary action to and solve it as early as possible.

with thanks & regards

Arup Ky. Sen
email. [protected]@sify.com
phone no. [protected]
Aug 13, 2020
Complaint marked as Resolved 

West Bengal State Electricity Board — LOOSE CONNECTION AT POLE AND NEUTRAL PHASE FAILED

Dear Sir,
I am legal and valid customer of WBSEB since 1993, on 23rd April,2010 I lodge a complain through the toll free number that my connection become loose at pole junction and neutral phase has been failed but till now no people from this organization has attended my complain and condition was moving from bad to worst. Today morning I once again call that toll free number and asked them why till now my complain is not attended or addressed then the fellow told me that once again I have registered your complain and again provided me another complain number. The following are my two complain number which is still not being attended:
[protected] on dated[protected]
[protected] on dated[protected]
Sir, I am basically getting harassed by this organization even though for last so many years I am paying bills on right time without failing a single due date. Please take necessary steps against this organization and the people those who are responsible for not attending my complain.
Thanking you,
Regards,
Rahul Dev Ghosh
S.B.Roy Road,
Bagha Jatin Pally,
Asansol-713303

West Bengal State Electricity Board — OVER BILLING OF West Bengal State Electricity Board

This is to inform you that after even giving several reminders to West Bengal State Electricity Board but my billing is excess every month. Request you kindly check the same as the billing is over billed at 9700/- this month.

My consumer id no is[protected]
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    S
    shibajimandal
    from Bengaluru, Karnataka
    Jul 2, 2010
    Resolved
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    Address: Murshidabad, West Bengal

    Sir,

    My self Shibaji Mandal I live in Bishurpukur Village in the district of Murshidabad. In our village there is poor service of electricity supply. We are facing many more problem in our delay life the problem are describe below:-
    1. The Distribution transformer have three phase but we got that electricity from two phase.
    2. The Power cable of electricity of old.
    3. How many number of cable are hang upon the pole are not.
    4. If the power cable is cut no one repair those.
    5. And last of all the Hooking (electricity thief)problem .

    Shibaji Mandal, Bishurpukur, Bishnnanagar, Beldanga, Murhidabad, West Bengal, Pin - 742133
    Aug 13, 2020
    Complaint marked as Resolved 
    Sir,

    You have come up with a very prominent problem. I live in Nabapally, Barasat & we are also facing same sort of problems throughout the town. But no one from the administration & government seem to be bothered. They are also people of tha same part of world, but somehow they act like alien beings. I am utterly dissatosfied about this situation. God knows where these people are leading us & themselves. No wonder they face harrasements from the angry mob from time to time.

    With thanks & regards,
    Souvik Kr. Sinha
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      P
      pravanjan
      from Dhupgari, West Bengal
      Jul 1, 2010
      Resolved
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      Address: North 24 Parganas, West Bengal

      Dear sir

      I am pravanjan pradhan passed Diplom in Electrical & Electronics from v.v.s polytechnics (AICT approved)in 2003 from Bellary Dst. (state-Karnataka). Sir its three years course and all certificates
      Issued by GOVT. OF KARNATAKA TECHNICAL EDUCATION. I applied for supervisor license (part-1,2,11) at west bangle Electrical license board near P G Hospital with all necessary document . They are saying
      1) My certificate is not valid as I completed from Karnataka.
      2) Candidate should passed Diploma in Electrical.(not Diploma in Electrical & Electronics)

      At this point I would ask you to please do the right thing and take the necessary action.
      If you have questions or need additional information please free to call me .

      Thanking you.

      Yours faithfully
      Pravanjan Pradhan
      ITC Hotel sonar Bangla.
      1 JBS Holden avenue. Kolkata-47
      Mob-[protected].
      Aug 13, 2020
      Complaint marked as Resolved 
      actual system for licence renewal at west bengal
      Dear Sir/Madam,

      Sub : Non-renewal of my C-license by State Electricity Licensing Board, Guindy
      Pleaing for redressal – reg
      Ref : My complaint No.12139 dt. 24.9.10 thro consumer helpline telephone dialing.

      [protected]
      My C- license No.C-8942 need to be renewed once in four years. It was earlier renewed the license during 2006 and it became valid till the month of April 2010. Accordinlgy in the month of March 2010 ( well before the expiry of license) I had applied the C-license in State Electrical Licensing Board, Guindy on 2.3.10 and paid necessary renewal fees of Rs.410/- vide Canara Bank DD No.302785 dt.26.2.10. In the board I was told that they would send the nenewed license shortly to my address.

      While I was waiting for renewed license, to my surprise the board had intimated vide their letter dt.22.4.10 that my license was already expired and I was told to apply afresh. So I approached the concerned Secretary at Guindy personally at various occasions and also submitted various handwritten letters dt.25.6.10 & 13.9.10 detailing the above and requested them to renew my license.

      Despite my repeated requests & reminder, the said board has neither replied nor responded till date. Hence I humbly request your good office to intervene and arrange to get my renewed C-license at the earliest.

      Awaiting for your favorable and prompt reply.

      Thank You

      Yours faithfully,
      (M.Balasundaram)
      respected sirmadam
      i have workmen permit part 1b & 2 may i have good job as an electrician.

      thank you
      e-mail. [protected]@gmail.com
      sir,

      I have already selected for part 1, 2, 11 on 25.07.2012 at 2-00pm at the office of President, West Bengal Licensing Board(Electrical), 11 N.S.Road, Kolkata-700001.My application No. is[protected].My Money receipt No. M 0774015. Still I have not received my License book. I have visited the office several times by absenting my work but they are not co-operating.Please see this matter as earliest.

      Thanks,
      Shyamal De
      Mob. No.-[protected]
      dear sir
      i arun mudi konra passed diploma in electrical, i want to know sir, which document need for supervisor licenece, and iam eligible ore not
      dear Sir,

      I have already licesence SCC part 1, 2, 4, 11, 6A, &7A But i want know that how to next exam of SCC which month in this year.

      thanks & regards
      Mintu kr. pandit
      [protected]
      Urgently Required electrical supervisor with parts 1, 2, 5, 6A, 6B, 11 & 12 of Electrical Licencing Board, WB authorised. If you have the same or you know somebody else who has the same then please reply to "[protected]@gmail.com" or contact directly to [protected].
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        D
        desat123
        from Ramanayyapeta, Andhra Pradesh
        May 17, 2010
        Resolved
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        Address: West Bengal

        Dear Sir,

        I have found power failure in kestopure region in Kolkata is havoc. Every day religiously there is a power cuts for 3-4 hrs as if we are living in some semi urban area.. I have inquire in the surrounding areas where the power cuts are not so frequent. Why we are suffering the most?
        Aug 13, 2020
        Complaint marked as Resolved 
        Dear Sir,

        I have found power failure in Protapberia, Baneswarpur, Magrahat-I region in South 24 Pgs. is havoc. There is no power since 10th oct, 2010 to till date. We have informed at our sub-station (SIrakol) for rectify that problem, but they are ignoring us.

        Please take necessary action as soon as possible.

        Thanking you.
        Murari Mondal
        S/O-Pashupati Mondal
        V-Protapberia, P.O.-Baneswarpur.
        24 Pgs(S)-743375
        [protected](M)
        West Bengal State Electricity Board WBSEB. our ward no. 7 in district Paschim midnapore 721301, is facing a 5 hrs without power. What the hell is wrong with those people. ? Date - 28/5/15. Contact - [protected]

        WBSEDCL — huge power cut in the month from february to march an april

        huge power cut in the month from february to march an april.. an now in april its broken all record 1hour power cut on daily basis in current month.. an it os happening in jagadishpur in howrah . West bengal
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          B
          bookdepot
          from Coimbatore, Tamil Nadu
          Apr 26, 2010
          Resolved
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          Address: Birbhum, West Bengal

          sir, I have requested with written request to the concern authorities to repair the electric pole located in front of my house either to shift the pole or repair the same , but no action has been taken by the concerned official so far , sir I am presently working with Indo Tibetan Border Police Force and deployed at indo china border and it is not in my reach to contact the authorities daily.

          It is therefore requested that immediate action may please be taken either to shift the electric pole or got it repaired so that there is no danger to the life of my old parents who are presently living at my home town.


          Yours faithfully
          Biswarup Karmakar
          s/o Nemai Karmakar
          village -Dshnabagaram
          PO-Nalhati ,Distt- Birbhum
          West Bengal-731251
          Aug 13, 2020
          Complaint marked as Resolved 

          west bengal electricity board — MOST OF TIME SPENT IN BLACK

          I LIVE IN RURAL PLACE.HERE MOST OF THE TIME OF A DAY COVER WITH OUT ELECTRICITY.
          CUSTOMERS ARE COMPLAINED TO SUB-STATION.

          THE EMPLOYEE OF OUR SUB-STATION ALWAYS CREATE ISSUE...
          THEY ARE SHOWN DIFFERNT FAULT IN OUR AREAS BUT IGNORE TO RECOVER FAULT THAT AREAS...

          WE ARE NEED A FAIR CONNECTION BETWEEN SUB-STATION AND CONJUMERS SUCH THAT NO FAULT ARISE DUE TO MONSOON.

          AJANA ZONE
          ADDRESS:
          VILL-KISHORECHAK;


          PANSKURA,
          DHULAPORE,
          PURBAMEDINIPORE;
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            A
            ANAND KR LUMIA
            from Kolkata, West Bengal
            Apr 16, 2010
            Resolved
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            Address: North 24 Parganas, West Bengal

            Dear Sir,
            I am ANAND Kr. LUMIA of SAGAR villa Apartment,Flat no-4c,Block -A
            Raghunath Pur, kolkata-700059.
            My old consumer No-D04534 & consumer ID[protected]
            This month total bill amount 5883 which is overbill.
            Please Adjust the bill amount as early as possiable.
            Thanks & Regards

            Anand Kr Lumia

            [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear Sir

            This is to inform you that i have not received the bill for the month of July'2011. Please arrange to send me my said bill at your earliest convenience so that i can paid the payment. other wise please inform me how can i get a duplicate bill from website so that i can made the payment.

            for your kind information my consumer ID is[protected]

            Thanks & regards

            Pradip Majumder.
            Dear Sir

            This is to inform you that i have not received the bill for the month of July'2011. Please arrange to send me my said bill at your earliest convenience so that i can paid the payment. other wise please inform me how can i get a duplicate bill from website so that i can made the payment.

            for your kind information my consumer ID is[protected]

            Thanks & regards
            Dear Sir,
            I am bhaktipada malakar of west midnapur bhabanipur keshiary

            My consumer No-a010884 & consumer ID[protected]
            This month total bill amount 2403 which is overbill.
            Please Adjust the bill amount as early as possiable.
            Thanks & Regards

            Bhaktipada malakar

            [protected]

            RECEIPT

            CON ID[protected] AND[protected]. BILL HAS BEEN PAID PLEASE SEND RECEIPT AT [protected]@gmail.com

            Subj:- High Voltage 11000 volt Line

            Sir, High Voltage 11000 volt Line (without underground or cover cable) pass in village (most populated place) by force & illegally. Pl's stop This connection. Thank U
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              Bhavin Bhimani
              from Gurgaon, Haryana
              Apr 13, 2010
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              Address: South 24 Parganas, West Bengal

              Sir,
              I am a resident of Bansdroni area.I live in the residence of Mrs. Krishna Biswas, at 87/1, Bansdroni New Govt. Colony Kolkata-700 070, near Kalitala Kali Bari.
              Loadshedding looms large in this area for a long time-at least 10 hours each day.
              We have been suffering a lot for lengthy loadshedding everyday [daytime-5/6 times-approx. 6/7 hours, after evening at least 2 times-each-2 hours / 2.5 hours at a stretch, this continues even in the early hours of the day i.e. between 4 am to 8 am also ].Leading life in such a way has been realling killing...What is the solution? Early reply requested.
              Aug 14, 2020
              Complaint marked as Resolved 
              SUB: - Existing Power Cable (Main power supply) from Fuse Distribution Box to
              Meter box of C3 type, M1 model, block =13 Building Two Phase (2Ø) not
              Working against Three phase (3Ø).

              Sir,
              We are your Esteemed customers of C3 M1 = 13 Building with 16(sixteen) flats at CMDANAGAR which were constructed by Kolkata Metropolitan Development Authority at MOHANPUR.
              We have come to know from reliable sources that above mentioned Power cable Laid was for Main power supply at C3 M1 = 13 Building for three phases only, but two phases of the same power cable are not working and only one phase of the power cable is in proper condition and this has occurred due to the mal-handling of the concerned people.
              So you are requested kindly to give the attention of the matter and do some positive work to replace the Existing Power Cable because now Total 16 Nos. flat of C3 M1 = 13 Building are running on one Single Phase, and due to slight variation of Amperage, Fuse is blown-off and Power for C3 M1 = 13 Building remises totally in OFF condition, This Fuse box is handled by WBSEDCL people. Now you can think how great problem we are facing. We have been suffering a lot for lengthy load shedding everyday [daytime-5/6 times-approx. 6/7 hours, after evening at least 2 times-each-2 hours / 2.5 hours at a stretch, this continues even in the early hours of the day i.e. between 4 am to 8 am also ].Leading life in such a way has been realling killing...What is the solution? Without attention WBSEDCL people load shedding continues.Its time taken every day.Early replace of the power cable is highly appreciable.

              Thanking you, With Regards,

              PRADIP SARKAR
              Consumer No.A154436
              Flat Owner C3M1=13, #1321 2nd floor
              CMDANAGAR, Barrack pore Housing Complex
              K O L K A T A – 7 0 0 1 2 1

              Copy to,
              The Chairman
              West Bengal State Distribution Company Limited
              Vidyut Bhavan
              Block - DG
              Sector-II, Bidhannagar
              Kolkata - 700091
              Date:19.05.11

              consumer id:[protected]
              consumer no.:B093385

              Sub.:-Power Failure.

              Unable to connect your phone due to some problem. It is very urgent to connect power supply.
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                Arun Kumar Basu
                from Kolkata, West Bengal
                Apr 3, 2010
                Resolved
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                Address: West Bengal

                We are all aware about acute power shortage in Wst Bengal.Still,to my surprise I noted that street lights In Pragati Park,Brahmapur,Kolkata-96,area were on till 11-30Am,today the 3rd.April,2010.And this is not the first time such ' abuse of power'is noticed.This is a regular phenomenon.Please convey this message to those in. POWER.
                Aug 14, 2020
                Complaint marked as Resolved 
                Sir, my consumer ID[protected], in the name o[censored]jjwal Kr.Maity, Vill-Kuli, Po-Belda, Dist -Paschim Medinipur. Form yesterday(form 4.30 PM) there are no electric supply from main cable at my house, we are so many time call at your toll free no -[protected], but all time the number is busy. I & my family is now in horrible condition. Please do the need full

                Regards,
                Ujjwal Kr.Maity
                Mobile-[protected]-[protected]
                E mail [protected]@rediffmail.com

                please 1 new counter open from hasua

                i want 1 new counter open from hasua please helpe to counter open m [protected]

                ELECTRIC METER

                METER NOT FUNCTION PROPERLY.
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                  Manoj Choudhary
                  from Gurgaon, Haryana
                  Mar 28, 2010
                  Resolved
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                  Address: Howrah, West Bengal

                  Our consumer id is [protected] and the connection is taken by the name of Smt. Asha chowdhury,service connection number is 5532,consumer No.. is A013272..
                  we are paying the Average bill since last 1 year.I have lodged the complaint that the Electronic meter is not working but they have not taken any Action on it.And every month we have to pay much more than the usage..so please look on the matter and do the needful.


                  My contact Number is [protected] and my name is Manoj choudhary
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    S
                    SWAGATA SEN
                    from Mumbai, Maharashtra
                    Jan 20, 2010
                    Resolved
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                    Resolved

                    LOADSHEDDING

                    I OWN A SMALL BUSINESS IN BARRACKPORE (N) 24PGS W.B. & ITS BEEN MORE THAN A YEAR THAT WE ARE FACING LOT OF TROUBLE DUE TO LOADSHEDDING.
                    I HAVE WORKED IN OTHER PLACES OF WEST BENGAL BUT NO WHERE THERE IS SO MUCH A PROBLEM OF LOADSHEDDING.
                    ON DAILY BASIS WE GET TO USE THE CURRENT FOR 4-5 HOURS.
                    EVERYONE HERE USE GENERATOR FOR THEIR DAILY WORK.
                    GENERATOR KEEPS WORKING FOR NOT LESS THAN 10 -11 HOURS , WHICH IS...
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                    ARUNAVA NAHA
                    from Gingee, Tamil Nadu
                    Nov 13, 2009
                    Resolved
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                    My Consumer ID[protected]

                    My domestic meter is not running last 9 months.
                    Written complain submitted on 2-6-09 , Complain Sl no 1169 at Krishnapur Group E/Supply, Prafulla Kanan.

                    But meter not replaced till date.

                    Average bill coming for 1000 units/ quarter which is much higher w.r.t my actual electricity consupmtion.

                    My Electric Consuption per quater year ( 3 months) since 2006 are as follows :

                    450 units/ 540 units/285 units/816 units/ 450 units/315 units /500 units /
                    & 1835 units on 6 month manual bill when meter stooped functioning.



                    May July Average bill was paid for 1000 unit
                    Aug-Oct Average bill was paid for 1000 unit


                    regards

                    Arunava Naha
                    Flat-3Q, Bl-D, SD Tower, Prafulla Kanan, Krishnapur West, Kolkata-700101
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      VIVEK KATAUKA
                      from Jayamkondacholapuram, Tamil Nadu
                      Oct 19, 2009
                      Resolved
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                      Resolved

                      Sub: - Delay in providing Industrial Connection to our SSI - 100% EOU unit

                      We applied for a Bulk Power Supply of 11 KV to our premises (RS Plot no- 3359) at Wilcox Road, Purulia on 3/6/2008 and subsequently a quotation was prepared and served to us vide memo no – CM/PRLDC/B.Q./M/s Chemshel Enterprises P Ltd/1417 dated 27/10/2008.

                      Subsequently on 4/11/08 an amount of Rs. 123,985.00 was deposited against service connection charge vide your receipt no. 029678 and an agreement was executed on 4th November 2008. Along with the same a letter of credit was submitted to you vide no- 019808ILCST00001 dated 4/11/2008 o[censored]nited Bank of India, Purulia Branch.

                      Sir, due the some local disturbances the connection through the said way could not get effected. Then a new way was proposed and the Line was drawn through that route.

                      Upon completion of the job, we got an approval for High Voltage installations from Directorate of Electricity, Govt of West Bengal vide their approval letter no –PSM/2109/Kolkata dated 8/9/2009, which was duly submitted to you on 9th September 2009.

                      We were then told that the industrial meter would come and the line would be charged, but since that date 40 days have passed and till date the power has not been given to our premises.

                      We are a small SSI unit, which is suffering heavy losses because of lack of Bulk power connection in our Industry. Kindly arrange to provide the necessary connection from your end at the earliest and oblige.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        Mr. Kinkar Singh
                        from Pandua, West Bengal
                        Oct 13, 2009
                        Resolved
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                        Resolved

                        My relative Sri Shyamsundar Chakraborty, West Burikhali (Santrapara), PS - Bauria, Dist. - Howrah, W.B, applied for opening a salary savings account with an ATM Card fecility to the Branh Manager, Bauria, P.O - Burikhali, Ayodhya Bhavan, Dist. Howrah W.B ( Branc Code - 1295) . He has already gotten his account no. which is [protected] on 16.06.09. But still now the ATM Card is yet to be received.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          Jitendra Nath Seth
                          from Chennai, Tamil Nadu
                          Sep 2, 2009
                          Resolved
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                          Resolved

                          I have applied for electric connection in my shop long back. Board is nither sending any person for enquiry or giving quotaion . So I am unable to open my shop.I am retired person .Please help.

                          Board : WBSEB, Talchinan
                          Hooghly
                          PIN - 712305
                          West Bengal
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          My mother is retired person of govt. And also a heart patient. She apply for a new connection and yet not get it. Her consumer no is 23400020. They verified 6month ago but We dont get any response from them. My mother is in very bad condition and not want to go any other place, if any thing happen can they take the responsibility
                          What can i do?(upper written the problem) Smt jharna dasgupta kundarali(near kalyanpur rail station, south 24 parganas) consumer no. 23400020 mahinagar group elet. Supply, khas mullik, near baruipur
                          Can we have online bill payment facilities in WBSEB??? what is the exact website????????/
                          I have not receive the bill for the months Sept'10, Oct'10 & Nov'10
                          Consumer No.[protected]
                          Please confirm the bill details which will have to pay for the above month

                          Please reply on mail ID : [protected]@gmail.com
                          Mobile No. [protected]
                          how to payment online bill? give me the web address.
                          Sir
                          As after a long convience and giving lots of application still now i didn't got the new metre as it was stopped for a last 1 year but there is no action in the MOGRA DIVISION OFFICE.
                          Please take care of the matter.

                          Regards
                          Pankaj mukherjee
                          Sir
                          our consumer No.[protected] namely Gopal chandra Halder, who was death since 9 month, our metre as it stooped at list 6 month, our electricity bill issued high amount(approx rs. 2000/=to rs.3000/=)per month by electricity office without any Reading, Total Electricity officer behave is just like a woner of WBSEB.we are given lots of application till now, we apply for New metre, but there is no action.by jagadispur division.Howrah.we are complaint to toll free no. at 8/10/2011.no are 6165000.we are receiving all application by electricity office.we are mentally disturbed. now we are action particular officer to consumer Court.
                          please action this matter
                          Mr.Chiranjib Halder
                          Son of late Gopal Chander Halder
                          I am consumer of the power supplied from Indpur, Bankura, West Bengal electricity board. My Cosumer no T0890434(COMMERCIAL).
                          You are disconnect of my connection without any information. Today informed to me by villagers. Long time we have stay in out of village. we have not received any bill from WBECB.So, why you are disconnect of my connection?
                          My connection is commercial connection(As per depatrmental Survey report) But we have no any business . we are already requested by registered post on 17/08/2009(Reg No 980) for convert connection from commercial to domestic connection but till date we have no receive any reply from WBSEB.
                          I also request to WBECB please connect of my connection and convert commercial to domestic.

                          Thanking you

                          Sujit Mukherjee
                          Vill- Rajudi
                          P.O-Boga
                          Dist -Bankura
                          (WEST BENGAL)
                          waiting for action

                          double payment done against a single bill through net banking.

                          On 03.08.2014 I paid my bill through net banking the sum of rupees 520.49. But by mistake I paid two times. My consumer ID is[protected]. So please refund 520.49 rupees.
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                            D
                            Dr. Kavi Kumar Nirmal
                            from Patna, Bihar
                            Aug 30, 2009
                            Resolved
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                            Resolved

                            I AM A HOLDER WORKING IN MY NATIVE HOME SINCE 5 YRS.
                            TO DAY I AM RECEIVING MY ELECTRICITY BILL DT.25.06.2009 BY THE HELP OF A LOCAL RELATIVE IN W.BENGAL.
                            NOW I WILL HAVE TO PAY EXTRA OF RS.65 DUE TO e.i. 669 againt my bill of 604.
                            My house is closed since Nov.2004 & I will back to my House only after retirement from the present job.
                            However my faimily & myself go there time to time to take care of our house.
                            Pl. suggest me to get rid of similar billing problems.
                            Can I receive bills at my present add. to overcome the situation?
                            DR KAVI KUMAR NIRMAL
                            CON.NO.[protected]
                            SERVICE CONNECTION NO.2180 A(DM-R)
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              A
                              Aniruddha Pradhan
                              from Chennai, Tamil Nadu
                              Aug 21, 2009
                              Resolved
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                              Resolved

                              I, Aniruddha Pradhan, have applied for SBI Home Loan of Rs 15.0 Lakh for purchase of new Flat of Rs 34.0 Lakh in SBI, Bikash Bhavan (GOC) Branch, Kolkata on 08/12.05.09. The project ( Shrachi Lakewood Projects) at which I have booked one Flat, is an approved project of SBI. Further, SBI, Bikash Bhavan Br have given me a provisional sanction Letter on 18.05.09 on basis of my documentations. I have already paid nearly Rs 19.0 Lakh to developer on basis of above Letter dated 18.05.09 of SBI. I am a Divisional Engineer (BE[E], M.Tech [CSE]) of West Bengal State Electricity Dist Co. Ltd. (a Govt. of West Bengal Enterpries) and working more than 11 years in WBSEDCL. But, fact is that SBI, RACPC at Jeevan Deep is harashing me for last three months.
                              Actually, if SBI, Kolkata is overloaded to sanction home loan, then there is no requirement to give advertisement in media.
                              Further, 3.5 months is spent by RACPC, SBI in a SBI approved project of renowned developer like Schrachi, which may make my Agreement lapsed.
                              Who will give the cost of three months time of mine alongwith financial loss of nearly 2.0 lakh (as per clause of Agreement submitted to RACPC alongwith payment receipts) ?
                              My family & I have more than four S/B A/C(s) in SBI Banks and more than 50.0 lakh STDR (FD) investments in SBI Bank. But,
                              RACPC want not care anything and not even make a customer call in last 3 months.
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                S
                                sunil kumar daga
                                from Gingee, Tamil Nadu
                                Jul 27, 2009
                                Resolved
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                                Resolved

                                old consumer no- X10337, New consumer id[protected], meter no-7S1360584 in name of sunil kumar daga service connection no-RTD/17796, consumer no- Y081922

                                the bills as issued by wbsedcl were regularily paid as recd, however to utmost surprise a bill recd from mobikhola, rajarhat group E/S, showing unit consumption 2873 units, which is totolly impossible sice hardly the consumption could be between 100 to 200 units, also wbsedcl charged the highest slab tariff rate when even if earlier no meter reading was done, that was the fault of WBSEDCL, atmost the average monthly consumption could have been calculated & accordingly applicable slab tariff be levied
                                We had given written complaints to WBSEDCL but no response from their side inspite of repeated requests made to settle the dispute
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Dear Sir.

                                In our area electricity officer people charging Rs. 50/- (Fifty only) for late payment of electricity bill. This penalty tariff not mention in electric bill. As per rule & regulation delay payment interest charge will be 1.5 % to onward up to 2.5 %.
                                Requesting you to please visit that electric office & hand writing board once.
                                Address Below:-

                                West Bengal State Electricity office
                                Near Sabang Registration office Bus Stand,
                                Sabang
                                Paschim Midnapore
                                West Bengal.
                                sir,

                                i am a customer of "wbsed co.ltd."and i'm in the circle of non municipal and non corporation
                                area.i took an aplication form of electric load extaintation to my house for instaling airconditioner systen.But now they did not send us the cotationcall and our load extaintion is hang from one month.now we are in a great trouble.
                                i request you to please do some thing on this issue..

                                electricity office address below:-

                                mogra nimtala, near baghati ramgopal ghosh school
                                mogra, hooghly
                                weast bengal, pin:-712148, po:-mogra
                                Sir,
                                Most respect fully I, The undersigned want to inform you that, the RGGVY Scheme at Mahabat Nagar mouza, which is situated in the district of south 24 pargans under RE PROJECT, Baruipur, is not started up to days, But in the internet I shaw that, the village is already electrified.For this cause I am applied to the authority for getting some information regarding this matter. The authority also issued that information.But I shaw that, thwere have no proper root map according to the survey and in the root map there have no location name.
                                So, it is my prayer to you please stop it and maintain it according to the root map.
                                With thanks,
                                Sankar Prasad Jana.
                                Vill -Mahabat Nagar, P.O.-Kailashpur,
                                Dist. South 24 Pgs. Pin-743349.
                                Contact No. [protected]
                                E-mail - sankarprasad.[protected]@gmail.com
                                Sir,
                                Most respect fully I, The undersigned want to inform you that, the RGGVY Scheme at Mahabat Nagar mouza, which is situated in the district of south 24 pargans under RE PROJECT, Baruipur, is not started up to days, But in the internet I shaw that, the village is already electrified.For this cause I am applied to the authority for getting some information regarding this matter. The authority also issued that information.But I shaw that, thwere have no proper root map according to the survey and in the root map there have no location name.
                                So, it is my prayer to you please stop it and maintain it according to the root map.
                                With thanks,
                                Sankar Prasad Jana.
                                Vill -Mahabat Nagar, P.O.-Kailashpur,
                                Dist. South 24 Pgs. Pin-743349.
                                Contact No. [protected]
                                E-mail - sankarprasad.[protected]@gmail.com
                                Dear Sir,
                                Sub: For New Meter Connection
                                [protected][protected]
                                I applied for new meter on[protected]. My name is Smarajit Mukhopadhyay. In my house one meter allready exist in the name of my mother Smt, Dipti Mukherjee. I & my mother have separate porcha & BLR tax receipt, Municpal tax receipt. My applicaiton No. is ULB/D/3061 & COMSUMER NO IS 14603061.
                                But, Still no favourable response from your side.
                                Kindly Sir, Please issue a new meter in favoure of me and oblige.
                                Thanking you
                                Smarajit Mukhopadhyay
                                Vill:Nona (Sastitiala )
                                P.o: Uluberia
                                Dist :Howrah
                                TO
                                W.B.S.E.D.C.LTD[SODEPUR GROUP]
                                P.O-GHOLA, SODEPUR, KOLKATA[protected]/10/2010

                                SIR,
                                I HAVE APPLIRD FOR COMMERCIAL NEW CONNECTION ON 22/04/2010,
                                ABOVE ELECTRICITY OFFICE, MY SERVICE CONNECTION-43437/C.
                                MY GRIVENCE TWO CONSUMER APPLIED ON JULY 2010, SAME PREMESIS TODAY THEIR NEW METER CONNECTION CONNECTED, HOW IT IS POSSIBLE?I KNOW IT IS ILLEGAL DUE TO I APPLIED BEFORE 7TH MONTHS.SO PLEASE INSPECTION NECESSARY.
                                THANKING YOU
                                FROM-DIPA DEB, AKASHDEEP APPT, 18/S/1-BARASAT ROAD
                                W-17, P.O-SODEPUR, KOLKATA-700110
                                TO
                                THE WBSEDC LTD.
                                NOA PARA, RAMKRISHANA LANE, BARASAT, KOL -700125.

                                TO
                                STATION MANAGER,
                                NABAPALLY ES. COLONY MORE, BARASAT, KOL- 700126.


                                SIR,
                                I HAVE RECEIVED IN ONE MONTH TWO BILLS.IN FRIST BILL SHOWS 761 UNITS CONSUMED AND SECOND BILL SHOWS "0" UNIT CONSUMED.BUT IN 2ND. BILL AMOUNT RS.351.
                                PAYMENT DATE 30/11/2010 RS.117, 28/12/2010 RS.117. AND 27/01/11 RS.117.
                                BUT IN 1ST BILL 29/11/10 DUE DATE, RS.1620.00. 16/12/10 RS.1620.00 AND 17/01/11 RS.1613.00 PAYMENT PERIOD.
                                TRIPTI MITRA, CONSUMER ID[protected], CON. CODE. D152750C0000.MITER NO.55718049.PREVIOUS READING 10899 UNITS.PRESENT READING 11660. UNITS.
                                I HAVE ALREADY PAID THE 1ST.RS.1620.00, BUT YOUR EXECUTIVE HAS TOLD NOTHING WILL BE PAY IN NEXT PERIOD, ONLY RS.351.00 WILL BE PAID.

                                SERVICE CONNECTION NSC/22268, CONSUMER NO. D156132.CONSUMPTION PERIOD AUG2010 OCT 2010. CONNECTED LOAD 2.50 KW.PREVIOUS READING DATE 11/08/2010. PRESENT READING DATE 10/11/2010. BILLING DATE 23/11/2010.CATEGORY A(CM - U).

                                WHICH BILL IS CORRECT AND WHY? PLEASE REPLY IN WRITTEN DOCUMENT.
                                WITH PRANAM
                                TRIPTI MITRA.
                                NIVEDITA PALLY, NOA PARA, BARASAT,
                                KOLKATA -700125.

                                West Bengal State Electricity Distribution Company Limited — bill

                                I am a un-metered consumer of west bengal state electricity distribution company limited.
                                It is used for agricalture purose. Last month I have to pay 1299Rs for it but this month bill has come Rs 2175.
                                Why such large jump?

                                west bengal state electricity distribution company ltd — ELECTRICITY BILL

                                MY SERVICE CONNECTION NO. IS 7761.I HAD OPTED FOR PREPAID METER AND THAT WAS INSTALLED ON 08.12.2011.BUT THE POSTPAID METER FINAL BILL WAS NOT SETTLED TILL DATE.THE SECURITY DEPOSIT IS LYING WITH WBSEDCL. I WANT TO RECOVER IT.PLEASE SEND ME THE FINAL BILL IMMEDIATELY.
                                DIPANKAR DE
                                Interesting yours bill pay

                                irregular meter reading & excessive charging of electric bill , meter defective - Comment #1912759 - Image #0
                                Dear Sir,
                                We the 25 families live in a lane (Shib Mandir Lane, beside Grossery shop o[censored]jjwal Das) of Shimurali Tematha, have been greatly suffering from low voltage problem. Only 120 Volt is availble after every evening and it is only 160 volt at day time. We think it happens due to single service line (two wires-Phase & Nutral only, i.e. 220 Volt only) in the said lane. This lane is situated in 400 miter from the Transformer which is also not so strong. Moreover number of AC line has been permitted under this transformer. So we the roughly sufferer of this area would like to pray you to take necessary action to provide the proper service which is mustly due in reponse of payment of Electricity Bill.
                                Thanking you in anticipation,
                                Mr. Kajal Banerjee, LLB,
                                Consumer No.:[protected] in the name of Sukumar Banerjee(Father)
                                Shimurali Tematha,
                                Village : Shimurali,
                                Block & P.S.: Chakdaha
                                Dist. Nadia. West Bengal
                                Pin-741248

                                irregular meter reading & excessive charging of electric bill , meter defective - Comment #2003560 - Image #0
                                [protected] Forwarded message[protected]
                                From: Jyotsna Pal <jyotsna.[protected]@gmail.com>
                                Date: Wed, Aug 6, 2014 at 11:37 AM
                                Subject: Disconnection of Electric Connection Consumer No- 1330683, Consumer ID[protected]
                                To: c.m.[protected]@gmail.com
                                Cc: [protected]@wbsedcl.in, [protected]@gmail.com


                                To,
                                P K Saha
                                S.E.(Comm.) & RGRO
                                Regional Office Bidhannagar, AA-26, Sector-I, Saltlake, Kolkata-700064
                                Sub: Disconnection of Electric Connection Consumer No- 1330683, Consumer ID[protected]
                                Dear Sir/Madam,
                                I have a commercial connection for running wheat grinding for a long time. Currently I am age of 62 years (Female).
                                I want to disconnect my connection as I am weak both physically and financially.
                                Last two months back I have received suddenly a bill of Rs.6000/-(approx).
                                This bill is not the actual bill . I have not consumed that much electric.
                                I have informed this to local Electric Office verbally. Then they have given one revised bill of amount Rs.4000/- (approx).
                                I am not in a position to pay this amount as I have no saving amount.
                                So I request you to disconnect my electric connection urgently and adjust the bill amount from my security deposit.
                                Please treat this mail as my application of disconnection as local Electric office (Dhaniakhali) denied to accept my hard copy of application.
                                Consumer No- 1330683
                                Consumer ID[protected]


                                Expecting a reply from you.

                                Thanks& Regards,

                                Jyotsna Pal
                                Porabazar
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                                  A
                                  Amit Basu
                                  from Pune, Maharashtra
                                  Jun 29, 2009
                                  Resolved
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                                  Resolved

                                  Dear Sir
                                  I am from Haldia, PH-5, Priyambada Housing.Last few months I have been receiving Hi- meter reading. Even when no body is present in month or so in that premises that time also receiving the hi amount. Here the sytem is sending the bill in 3 months advance period.In last March 14 th ' 09 as per my same complaint to the Station Manager, Durgachak, Haldia replied that our meter is O.K.But still the problem is yet to solve.S/C Connection no. A/D 1246, Con. No. - P030051. Last complaint memo no. DGES/T-16/4004.Dt 16.03.09.
                                  I therefore request you to please look after the matter & try to resolve it at the earliest.
                                  Looking forward to hearing friom you soon.
                                  Regards
                                  Amit Basu
                                  Priyambada Housing, PH-5, Haldia-7231602.
                                  Ph: [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Dear Sir,
                                  I am from Haldia, Midcon building, uttarpally, Durgachak. This month (Nov'11) my Electricity bill is showing abruptly high( > Rs 9000). Since for a three month period you are providing bill, it never goes beyond Rs. 3500/. But since last billing I found abnormality, although meter reading are taken in time and it is arounf 600-700 unit in every phase( 3 month period). this time it is showing more than 1500 unit of consumption... pl look into the matter and take initiative to make a correct & accurate bill every time.

                                  regards

                                  Arun kumar Dey
                                  Midcon Building, Uttarpally, Durgachak
                                  Ph- [protected]
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                                    M
                                    Major Amitava Mukherjee
                                    from Kolkata, West Bengal
                                    May 30, 2009
                                    Resolved
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                                    Resolved

                                    An application was forwarded on 13th April, 2009 to the office of WBSEB, Salt Lake, Kolkata requesting a connection for installing of an AC. Since there was no response perforce I visited the office today and submitted another application addressed to the Station Manager, WBSEB, Salt Lake to kindly expedite the request also mentioning that as per WBSEB protocol serving and ex-service personnels are given priority.

                                    Request your indulgence.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    The case is same as mine. I have applied for new connection but there is no response from the WBSEB department, I have already bought the AC but am waiting for the connection from them. May I know how long it takes for the process.
                                    I have applied for new connection on the month of october 2008 but i have not received connection till dated.
                                    My house address,

                                    Mayfair Ethernity

                                    256 NSC Bose Road PS: Sonarpur PO: Mahalancha Mahinagar

                                    Flat No: 203 Block : B Kolkata -700145
                                    Respected Sir
                                    I am Subrata Dey. My home area is Ghordourchoti, Morapukur, Canel Par, Kanainatshal Alisha Mouja, Burdwan - 1, W.B. There are above twenty home live in this area, but there are no Electric Connection. I have to need Connection. In this reason we are suffering to much problem from few years. I hope u will be look the matter & solve it as early as possible.
                                    Yours trully
                                    Subrata Dey
                                    I have applied a new connection on 02nd January, 2009 in Bhatpara WBSEB. when i applied, I mentioned to do the Phase connection for public interest, bcause There are above 10 house in this area, but there are no phase Connection. and as per wbseb quotation, i have deposite money for war. One day, a contructor came to my house (Chatterjee Electric, Naihait) and asking Rs. 7000 for cost of other accessories excluding War. But as per wbseb quotation, i am not bound to purchase those accessories from chatterjee electric, and i came to know from another shop that those accessories actual cost not more 2, 500.

                                    After that, I visited more than 10 times in Bhatapara Wbseb, but still i have not found any progress.

                                    My mother is 90 yrs. old and i have a 3 yrs 6 month child and we are suffering so much problem.

                                    I hope you will take necessary action to and solve it as early as possible.

                                    with thanks & regards

                                    Arup Ky. Sen
                                    email. [protected]@sify.com
                                    phone no. [protected]
                                    An application was forwarded on 21 agust 2010 to the office of WBSEB, BIRSHIBPUR hwarah requesting a connection for installing of an AC. Since there was no response perforce I visited the office today and submitted another application addressed to the Station Manager, WBSEB, BIRSHIBPUR to kindly expedite the request also mentioning that as per WBSEB protocol serving and ex-service personnels are given priority.
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                                      U
                                      uttam kumar dubey
                                      from Mumbai, Maharashtra
                                      May 5, 2009
                                      Resolved
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                                      Resolved

                                      sir,

                                      this is regarding electric connection which i had applied 6-7 month's ago and still there is no response from electricity board, now the are telling we have to install an electric pole by ourself than only they can provide us connection.

                                      please suggest is there any process that customer has to install electric pole.

                                      Regards
                                      Uttam kumar dubey
                                      [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      sir,

                                      this is regarding electric connection which i had applied 6-7 month's ago and still there is no response from electricity board, now the are telling we have to install an electric pole by ourself than only they can provide us connection else will need to wait indefinitely, unless all the materials are supplied by supplier to electricity board.

                                      please suggest is there any process to fasten the process

                                      Regards
                                      Prakriti
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