Claimed

West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

www.wbsedcl.in

1

Updated: Sep 20, 2024

Complaints 1380

Resolved

239

Unresolved

1141

So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to West Bengal State Electricity Distribution Company [WBSEDCL]

Having problems with West Bengal State Electricity Distribution Company [WBSEDCL]?

File a complaint and get it resolved by West Bengal State Electricity Distribution Company [WBSEDCL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

West Bengal State Electricity Distribution Company [WBSEDCL]

Recently resolved complaints

View all complaints

money deducted but wbsedcl haven't received any payment.

Bill paid through Billdesk but payment status showing pending

Payment not received

Most useful reviews

WBSEDCL \"installation number/type\" for online payment account

bill payment by scanning qr code

cancellation load enhancement quotation

Featured stories

Wrong bill or fine is asked now after disconnection in 2009

2 bills paid through qr of phonepe but bill still showing unpaid

Change of tariff class of the consumer id - 501360486, installation no. 19236002, from a (Cd-r) to domestic rural a (Dm-r).

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 62

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Kolkata, West Bengal

Respected Sir, I Sri Durgadas Patra, (C.T.), inhabitant of Trinath Building, GC19 Narayantala west, Baguiati, North 24 Pgs, kolkata 700059 po Deshbandhu Nagar, wrongly paid double through Net Banking System because of connection failure.My double e-payment follows:Transaction ID:MSBI[protected], Date:29.08.2014 20:42:12 Payment Gateway :BILLDESK Billing Office :KRISHNAPUR GROUP E/SUPPLY BP.No :[protected], Consumer ID :[protected], Name :Durgadas...

Helpful

Found this helpful?

Write a comment

Address: Paschim Medinipur, West Bengal

dear sir, my name is aloka rani das, my connection id[protected], saratpally, inda, kharagpur, inst no : 04361736, meter no : L2656987, dear sir, after installing the new meter i am seeing that the bill is definitely un actual, because i am alone in my house, my usage is 1 fan, 2 tubelight, 1 fridge, 1 tv and one motor pump for water which is used 10 to 15 minutes in a day, and my currant bill is 3781.00 for 3 months, you can check my...

Helpful

Found this helpful?

Write a comment

Address: Jalpaiguri, West Bengal

Dear Sir, I have paid my bill for the month sept. 2014 invoice no.[protected] online at WBSEDCL today 01/09/2014. my money has been deducted from my account pyament is complete but i didn't get any receipt for the same. my ID[protected] . please do the needful to send me the confirmation mail and sms or else tel me what to do. thanking you....

Helpful

Found this helpful?

Write a comment

Address: Purulia, West Bengal

To, The Chairman West Bengal State Distribution Company Limited Vidyut Bhavan Block - DG Sector-II, Bidhannagar Kolkata - 700091 Sub : Complaint against shut down of power supply on regular basis Respected Sir/Madam, This is to bring your kind attention that I, Barsha Mahato(Consumer Id :[protected], a permanent resident of Bandwan block of Purulia district, want to inform you that we, the residents of our locality is...

Helpful

Found this helpful?

Write a comment

Address: Darjeeling, West Bengal

I am suffering for the past 2 months the electricity department is delaying my refund amount I have requested innumerable times for it and they keep on telling you need to wait if I delay to make a payment of the bill they charge me interest late payment charge or disconnect our connection now when it is there time to pay me back my due amount they are delaying, will I receive an interest the number of months they have kept my money. Need...

Helpful

Found this helpful?

Write a comment

Address: Howrah, West Bengal

Sir, My SSI engg.unit named, Tathagata engg.works.vill-Basudevpur, P.O.-Belkulai, Dist-Howrah, pin-711322, consumer id[protected], our local electric office-Burikhali, Howrah(wB).It has been observed, at every time before shutdown they do not send any information, not only that, they do the shutdown programme on running day where shutdown day is scheduled on Mon day in our area but it not follow at all.For this, we suffer muchmore and our...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

To The Chief Engineer, WBSEB, Kestopur Division, Kolkata-700 101. Dear Sir, With reference to my Complain leter dtd.15th July & 31st July'2014, regarding to Change my New Defective Electric Meter to Kestopur (WBSEB Kolkata-700101) Office but unfortunately not yet getting any response at their end. My Meter No.[protected] and Consumer ID No.[protected]. Kindly take the necessary step as urgent basis. Thanks & Regards Kesto...

Helpful

Found this helpful?

Write a comment

Address: Nadia, West Bengal

Ref: Consumer ID:[protected] Consumer Name: Samaranjan Mandal Madanpur Gr. E/S Bank payment ref. No. MSBI[protected]IGY3771892 Transfer to[protected] Sir, with reference to as stated above, I have paid electricity bill for the month of August 2014 of Amount. Rs. 1876/- (I have paid 1880.49) through online banking using my brother a/c on 19/08/2014.Details of bank statement is attached for your ready reference. But I did not received...

Helpful

5 other people found this review helpful

5 found this helpful

Address: Kolkata, West Bengal

sir, I Mr. Kunal Khilani of the above premises viz.My Address...R 505, City Centre Salt Lake, Kolkata: 70006. Inst No: 02877081 [U], Meter No: SF504526, Type A(DM-U) [D], Phase: 3D M/F: 1.Rdng Month : May-July 2014. Last Rdng: 49149 Date: 03-May-14.Current Rdng: 50833 Date: 02-August-14.Unt Cnsmd: 1684.Total Unt: 1684. Have written you this letter Regarding Excess Bill I am receiving from past two months.I have by request that a representative...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

Dear Sirs, Sub : Request for Checking of Meter Ref : Consumer No: A072783 & Consumer Id. :[protected] & invoice no.[protected]copy enclosed) This is to inform you that I Sri DHRUBA DAS lived in above-mentioned address in Pashupati (S) Complex – Sonarpur, we are not getting our spot bills from the last 2 to 3 quarter (at-least 6 to 9 months) and lodge complain under docket nos. 36483566 and 39100324 on 14.07.2014 also...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

Dear Sir, This has reference to my letter dated[protected] and several visit to Baguihati CCC, wherein I had submitted a letter against my sudden increase of Bill amount of Rs.12, 956/-. After receiving my letter by your department, your electricity inspector, Mr.Bapi had paid a visit to our house and inspected my meter and declared that meter is okay, but the unit mentioned in the electricity bill for the period of 05-March to 09-June...

Helpful

Found this helpful?

Write a comment

Address: Bardhaman, West Bengal

sir, I am a resident of Kajora more, Dist:Burdwan(WB), pin:713338. There is no electricity in my house from last 3 days and i have already complaint for this problem before 2 days but there is no respond from them. My complain number is 33631518. Please take some action regarding this problem....

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

Today i have paid rs. 6691/- throgh net banking from my axis bank account> i have not receive any receipt during transaction & it is also not shown in bill payment history. Pls do the needful

Regards
Maloy dutta
Cell no [protected]
Kalapataru abasan, 2 nd floor
Block a, taki road.

Inst no 03011578
Meter no h032573
Con id 15324297...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

Consumer number[protected]. Bill Summary shows an amount of Rs. 4204.00 in July 2014. However the underlying bill shows an amount of Rs.2822.00 for for the same July 2014. The payment for the said month of July of Rs. 2822.00 was made well within the due date. However today the 5th of August 2014, when I go to pay the amount for August I see an outstanding of Rs.786 against July 2014 with a due date of 11th July 2014. I am hence denied...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

Consumer No.[protected] Meter No.L0616952 Previous Reading date:[protected] =95.00 Present Reading date:[protected] =887.00 Billing date :[protected] Tariff class: A(DMU) New Town 700156 Appliances used: Fan:2 nos for 12 hours T.light : 02 nos. for 6 hours Geyser: 01 for 10 minutes once in two days Induction: 01 for 1 hour Tv LED: 01 for 5 hrs We are staying in the rented flat for just 12 hrs per day * 24 days a month We...

Helpful

Found this helpful?

Write a comment

Dear Sir, Load-shedding has become a matter of great concern to all in our locality. Power supply is suspended daily for a few times as a routine affair. Fans, lights stop working. Water supply is adversely affected. Everybody are the worst sufferers. It also adds to the misery of the patients. Now the weather is very hot & painful. For yesterday this problem is increasing in every hour for frequently. Is this the good service of West...

Helpful

Found this helpful?

Write a comment

Address: Darjeeling, West Bengal

I ankit agarwal holding a connection in the name of chandra wati devi with consumer number[protected] ...Is here to complain about the the electric bill you send me for july-sep 2014.You hadd charged me for around 4000 units and send me the bill of 35000.My approx per day consumpition is around 4unit/day and previously i am paying you for or more than the consumpition.I had also submitted an appliction to change my electric meter onj dec 2013...

Helpful

Found this helpful?

Write a comment

Address: North 24 Parganas, West Bengal

CONSUMER ID:[protected]
INSTALLATION NO: 5686479
METER READING UNIT: AWA01QMR
JURISDICTION: KAMPA CCC

Sir,

I, DEBU PRASAD SARKAR, an electricity consumer of WBSEDCL, regret to inform you that I want to register a grievance relating to the misbehave done with my wife of age 56 yrs by the meter reading collector personnel on 29/07/2014. This same incident also done by the same person on 20/04/2014.br...

Helpful

Found this helpful?

Write a comment

I had applied for a new domestic service connection on 28.04.2014. But after repeated enquary the station manager did not given any new connection on my home.

I'm attaching herewith the copy of reply given by a.E. & station manager, andal c.C.C. On 08.05.2014.

I cann't understand why new service connection on my is not given till date.

Yours faithfully

Mamata ghantibr...

Helpful

Found this helpful?

Write a comment

I am KALI sankar mazumder id no[protected]..Icalled book on12/07/2014 and docket no:22137294. SECOND
call booked on17/07/2014 and docket no is22168686.Third call bookedon20/07/2014 and docket no22186200. After that Iwent to Bharatpur electric supply office and requested toss to look into matter but yet work is not done.
MAIN PROBLEM IS TRANSFORMER GIVES TWO PHASE LINES BUT DOES NOTGIVE THREE PHASE LINES .So submersible does not...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR