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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Sep 20, 2024
Complaints 1380
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239
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So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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48
WBSEDCL \"installation number/type\" for online payment account
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bill payment by scanning qr code
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Wrong bill or fine is asked now after disconnection in 2009
2 bills paid through qr of phonepe but bill still showing unpaid
Change of tariff class of the consumer id - 501360486, installation no. 19236002, from a (Cd-r) to domestic rural a (Dm-r).

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 67

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B
bishwajit1984
Apr 19, 2012
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Irrelevant Huge Electricity Bill

Address: West Bengal

Dear Sir,

Subject: - Irrelevant Huge Electricity Bill

I have received an extraordinary abnormal Bill of Rs.1140, 1400,1401 for the month of January, February and March 2011 respectively after new meter installation in my rented house in Kestpour(Net Amount for consumption of 987 Units. It appears to me very high because I used only fan, tube light and fridge during that time frame and save electricity whenever...
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S
suman_das_birati
from Kolkata, West Bengal
Mar 19, 2012
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OVER BILLING DUE TO NON WORKING OF METER NO E211902

Address: West Bengal

Hi

I am getting over billing due to non working of Meter No E211902 and have paid Rs 2000 /- extra for the Last 8 Months. Please find the following details

Sevice Connection No - UN/12616/DOM
Consumer No [protected]
Consumer ID [protected]
Consumert Code - 07/2780
Meter No - E211902

Meter Reading Date Unit...
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K
kundan dey
from Kolkata, West Bengal
Mar 15, 2012
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illegal electric connection after withdrawn of electric meter

Address: North 24 Parganas, West Bengal

Respected Sir,

Sub : Disconnection o[censored]nauthorise Electric Connection in Flat 5/4(LIG) Phase-II
KMDA Barrackpore (Ex-consumer No B-151106)



I had already disconnected the electric supply and withdrawn the Electric Meter (my consumer No was B-151106). of Building No. 5(LIG) Flat No.4. KMDA, Phase-II Barrackpore in...
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O
onlyhaldar
from Delhi, Delhi
Jan 10, 2012
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Electric Meter not given

Address: West Bengal

Dear Sir/Madam,
I am under Amtala (Kannyanagar) electric supply div. having the address Vill. + P.O. – Iyarpur, West Bengal, India, (landmark: Iyarpur Haldar Para, Chora Para). My application number was [protected] for new connection and earnest money paid on 06/Sep/2011. I have submitted the money on 21/11/2011 as mentioned in my quotation memo no. [protected]/quot/03. But still today (10/01/2012), I have not given the meter. In this...
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A
ashutosh_mishra14
from Kharagpur, West Bengal
Dec 8, 2011
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excess amount of bill

Address: West Medinipur, West Bengal

Sir,

I have get the Electricity bill of Rs 13000 & when i have done the complain (Complain date-13/09/2011)they rectified the meter found that meter faulty now they replace the meter(meter replaced-01/11/11) & informed that bill will rectified as per load till now it has not been resolve.
I will be very obliged to look into the matter & take the necessary action.
Consumer ID[protected]

regards,br...
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M
mehrotra60
from Chennai, Tamil Nadu
Dec 1, 2011
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excessive billing

Address: North 24 Parganas, West Bengal

excessive billing...
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B
bikash1982
from Palghat, Kerala
Nov 20, 2011
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Five Months Delay in New Connection.

Address: North 24 Parganas, West Bengal

Subject: Five Months Delay in New Connection.

Dear Sir,
With respect to the above subject I wish to bring it in your kind attention that I have applied for a new domestic connection on 29th June, 2011 by application no: [protected] with application earnest money Rs. 200/- in Rajarhat Electric Supply office located at Kalipark, Bablatala, P.O- Gopalpur. Then I have received the quotation on 08th September, 2011...
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P
podder_surajit
from Kolkata, West Bengal
Oct 27, 2011
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loose connection since one month

Address: North 24 Parganas, West Bengal

Sir,

This is to inform you that after lodging several complains regarding loose connection from road pool to our home till now it has not been solved & this occurred situation is going on from last one month. So I request you please look into the matter & do the needful. Some required details are given below:

Name: Niranjan podder
Address: A/78 uttarayan,Barasat,24 pgs north,kolkata-700124br...
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Y
yudhisthir maity
from Kolkata, West Bengal
Aug 19, 2011
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disconnect the power supply

Address: East Medinipur, West Bengal

From Ref. Service Connection No-NDK/D/10620
Yudhisthir Maity Consumer No- F540760
Kumarpur Consumer ID[protected]
Khanchi Meter No-H058536
Purba Medinipur Load-0.05KW / Installed on 02.10.09
721643, Category-A (DM-R)


To
The Hon’ble Secretary (power)
Writers Building
Kolkata
West Bengal

br...
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S
shraddhyanjali
from Kolkata, West Bengal
Aug 8, 2011
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THEFT OF ELECTRICITY

Address: Bardhaman, West Bengal

Dear Sir,
I am an anonymous person unwilling to disclose my identity for some security reasons. I want a strict legal action be taken by the officers of WEST BENGAL STATE ELECTRICITY DISTRIBUTION COMPANY LIMITED against Mr.Ashok Walia,(residing at Shraddhanjali Apartment, Opp.Police Lines, Burnpur Road, Asansol-713304, West Bengal) for theft of electricity from his neighboring connections.He does something with the wires(connecting...
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S
snssmith7
from Malappuram, Kerala
Aug 1, 2011
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Electricity Theft since six years

Address: South 24 Parganas, West Bengal

To
The Vigilance Officer,
WBSEB

Sub : Electricity Theft

Sir,
One of my neighbor Mr. Nabin Mondal, resident of the address VII+PO. Banganagar, PS. Falta, Diamond Harbour Road(NH 117), Dist. 24 pgs(south), West Bengal, PIN 743513, doing theft since around six years and now he uses electricity to operate very high wattage motors. So, we are suffering low volt service.
Electricity board...
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G
guptanitesh_02
from Gurgaon, Haryana
Aug 1, 2011
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Load Shedding

Address: North 24 Parganas, West Bengal

The load shedding in the Kestopur Area along the VIP Raod has increased 10 folds. Every day there is a power disruption for more that 8-10 hrs. Also the people sitting at the sub stations and customer service cells don't even know the way to speak to a customer. They speak as if they are doing you a big favour. There is no scheduled time for power cut. It happens in midnight, early mornings and every such time that the people need power...
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A
aminafareedi
from Kolkata, West Bengal
Jul 31, 2011
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failure to provide electricity even after umpteen complaints

Address: Darjeeling, West Bengal

even after repeated complaints on the phone number[protected] as well as visiting the office personally, the department has failed to rectify the reason for no electricity for more than 24hrs. the complaint no yesterday was (31st july) was 13 and today it 6.....but still they have not done anything about it. kindly help us...
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M
madhu mondal
from Kolkata, West Bengal
Jul 27, 2011
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delay for new connection

Address: Nadia, West Bengal

respected sir.

i am from west Bengal. Vill.narikel danga.dis Nadia.pin 741222.electricity office chakdaha.i have applied on 27/04/2011by application no.[protected] with application money Rs 200/ receipt no.3594.several times i have gone to concern officer and request him to give my connection,but he do not cared me.
please take the action for that and...
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I
Iyar Mohammad Shaikh
Jul 23, 2011
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Power theft and mismanagement of Electric wire, pole, and transmitter by thieves

Address: West Bengal

About 100's of Houses are under power theft electric supply. If anyone protest against, the convicts fights with the electric consumer and even power supply are cut downAbout 100's of Houses are under power theft electric supply. If anyone protest against, the convicts fights with the electric consumer and even power supply are cut down...
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A
anupam banerjee
from Mumbai, Maharashtra
Jul 3, 2011
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connection

Address: North 24 Parganas, West Bengal

We have a problem with West Bengal State Electricity Board.Kanchrapara branch.I have lodged a complain with the help of IVRS system since last three months but after getting their service we are now facing the same problem again but now they are not kind enough to give us the service and excuse us.Today also I lodge a problem at 11.30am but till now we are in dark. No response is coming.So what should I do.My complain No Is 1687094.Date:[protected].Time:11.30am...
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P
Partha Sarkar
from Mumbai, Maharashtra
Jun 19, 2011
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ROOM WALL GIVING ELECTRIC SHOCK BUT NOONE PICKUP PHONE TO RECEIVE COMPLAIN

Address: North 24 Parganas, West Bengal

SIR, in three days continuous rain due to low pressure in west bengal from 15th to 18th so many electrical faults occured. but some one should be available to pick up phone to receive cmplain and provide docket no.but no one is available to pickup phone in the patulia,titagarh -700119 area. though state government declared no holiday on 18th & 19th for emergencyservices but no one is available.
due to rain wall of our house became...
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S
saha_industries
from Kolkata, West Bengal
Jun 2, 2011
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Poor Power supply

Address: West Bengal

To
The Station Superintendent
WBSEDCL - Rishra
Hooghly

Dear Sir

This is with reference to the process of maintenance work by your authorized contractors in every/alternative day and specifically in the morning time when most of the people get ready for their office. Generally this is the time when every office worker needs a little bit cool air from their fans/coolers etc. before starting...
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P
pankaj_dow
from Ahmedabad, Gujarat
May 9, 2011
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applying for a new connection of electricity

Address: Bankura, West Bengal

am from West Bengal , Vill-Dangarampur,post bheduasole.p.s-indpur , Dist-Bankura, Pin code – 722121, Electricity Office – indpur, My family is survive from 2011 in dangarampur. one years ago I am Shri Pankajy patra was applying for a new connection of electricity but yet in my home electricity is not available. Because in 2009 your electricity department WESEB is think about rural areas. In 2010 after completion of new electricity line,...
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S
SOMNATHCHAKU
from Kolkata, West Bengal
Apr 21, 2011
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EXTRA CHARGES

Address: North 24 Parganas, West Bengal

SIR,
FOR ALL THE JOBS, INCLUDING CHANGE OF ELECT METER, CHANGE OF NAME, EXTN OF LOAD, THE NEW BARRACKPORE (KOLKATA-700131) ELECT OFFICE LINE MEN ARE CHARGING EXTRA (RS. 4,500/- TO RS. 10,000/-). IF YOU DON'T GIVE, YOUR JOB WILL NOT BE DONE BEFORE 1-1 1/2 YEARS. NOBODY IS THERE TO PROTEST. OFFICERS OF THAT OFFICE ARE ALSO NOT CO-OPERATING....
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