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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Sep 20, 2024
Complaints 1380
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239
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So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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West Bengal State Electricity Distribution Company [WBSEDCL]

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WBSEDCL \"installation number/type\" for online payment account
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bill payment by scanning qr code
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Wrong bill or fine is asked now after disconnection in 2009
2 bills paid through qr of phonepe but bill still showing unpaid
Change of tariff class of the consumer id - 501360486, installation no. 19236002, from a (Cd-r) to domestic rural a (Dm-r).

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 68

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K
KC Biswas
from Kolkata, West Bengal
Apr 21, 2011
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IRREGULAR BILL

Address: North 24 Parganas, West Bengal

SIR, I RECEIVE MY ELECTRIC BILL VERY IRREGULARLY, EVEN EVERY AFTER 7-10 MONTHS FOR AN AMOUNT OF RS. 20,000/- AND ABOVE. IN SPITE OF REPEATED VISIT AND REQUEST TO THE ELECT OFFICE, THEY ARE NOT AGREED TO SPEAK TO ME IN THIS REGARD ALSO. I AM A RETIRED PERSONNEL AND THE AMOUNT BECOMES VERY VERY HUGE FOR ME. EVERY TIME THEY TURN DOWN MY APPLICATION FOR EXTENSION OF INSTALLMENT. SO I HAD TO PAY THE HUGE AMOUNT IN LUMP SUM EVERY TIME. MY CONSUMER...
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S
sankar10
from Bengaluru, Karnataka
Apr 7, 2011
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FAULTY METER

Address: South 24 Parganas, West Bengal

WBSEB Meter

JAYANTA PAUL Send email on April 07, 2011

Replacement of faulty meter.
Subject: Replacement of faulty meter.

References: Consumer No C160180
Service Connection No. PLB/D/149
Consumer ID[protected]

I have the honour to inform you that Electric Meter installed, in my residence
at PAILAN PARK HOUSING PROJECT, TISTA APARTMENT, 1ST FLOOR, FLAT...
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T
TapasSinha
from Kolkata, West Bengal
Apr 5, 2011
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Wrong meter reading

Address: South 24 Parganas, West Bengal

Dear Sir
With due respect I beg to inform you that I am Tapas Sinha residing at Phase 4b, flat no 17 Green row, Mahamayatala Garia 700153, 3rd floor as a bachelor accommodation from june 10. Sir, every month my electricity bill was in between 650-700 per qtr. But last qtr Jan 11-Mar 11 it is increased to Rs 5000. I am a bachelor working in a pvt. Co duty hrs, 8am to 8pm approx. How it is possible ? I also inform you that it very much...
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D
duman
from Silapathar, Assam
Apr 5, 2011
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VERY POOR QUALITY ELECTRICITY SERVICE

Address: West Bengal

To,
The Chairman
West Bengal State Distribution Company Limited
Vidyut Bhavan
Block - DG
Sector-II, Bidhannagar
Kolkata - 700091

Sub: Very poor electric supply

Dear Sir,

I am Madan Mohan Mandal (Service Connection no.-C-025500, Consumer No.[protected] to bring to you kind notice the fact that my village is facing a lot of problems for irregular electric...
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D
dipdas
Jan 11, 2011
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not get quotation long month

Address: South 24 Parganas, West Bengal

Dear sir my name is sadhan ch. Das vill ulkimary p.o paschim gopalnagar p.s kulpi pin 743351 mobile no [protected] or [protected] i am application for a connection for domestic. Our office kulpi visiting officer came and investings in march but at this time not to get cotation.i am beared pool price . When i go to office than departmental officer requested please came after some days. This problem fill july to at this time. Dear sir please...
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A
amitpadia
from Kolkata, West Bengal
Dec 8, 2010
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AVERAGE BILLING WHEN METER IS NOT WORKING FROM LAST ONE YEAR

Address: North 24 Parganas, West Bengal

Dear All,
OUR consumer no. is N162429 we have been unnecessiely chraged on average basis meter reading . We have always paid our bill in time . We receive our bill on quately basis .we pay our bill on the belief that our meter reading is correct we are charged legitimately. But When we checked our bill this time we found that all the months consumtion is uniform that is 633 /- each for the month of Aug, Sept. & Oct.. So when we...
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K
KCBISWAS
from Kolkata, West Bengal
Nov 23, 2010
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DELAY IN FORWARDING OF ELECTRIC BILL

Address: North 24 Parganas, West Bengal

SIR, MY CONSUMER NUMBER IS K 220173 AND RESIDENT OF NEW BARRACKPORE, KOLKATA-131. I WAS NOT RECEIVING MY ELECTRIC BILL SINCE 27 MAR 2010. I VISITED THE LOCAL WBSEDC OFFICE MORE THAN 15 TIMES. I ALSO ENTERED MY NAME SEVERAL TIMES IN THE REGISTER KEPT IN THE OFFICE. I ALSO FORWARDED AN APPLICATION. LASTLY I RECEIVED THE BILL FOR NINE MONTHS FOR AN AMOUNT OF RS 21,524/-. THIS AMOUNT IS TO BE PAID BEFORE 16.12.10. I AM A RETIRED PERSONNEL AND...
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M
maniklal mazumdar
from Digboi, Assam
Nov 16, 2010
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Irregular Meter reading

Address: Bardhaman, West Bengal

The Meter Reader did not visit my house nor he knocked my door on 30.09 2010.But he reported that that the door was knocked.A bill of zero consumption has been issued on 21.10.10.The next day I met the Officer, in charge of Billing.I reported him that the reader did not visit my house.He didn't believe my word nor he called the person to ask about my report.After so many times of requesting, he asked me to submit an application with...
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P
PAMPAM
from Pune, Maharashtra
Nov 12, 2010
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BILL

Address: Murshidabad, West Bengal

TO
THE STATION SUPERINTENDENT,
W.B.S.E.D.C.L.
AZIMGANJ GROUP ELECTRIC SUPPLY.
P.O.:- AZIMGANJ,
DISTRICT:- MURSHIDABAD,
PIN:- 742 122,
WEST BENGAL.

DEAR SIR,

MY SERVICE CONNECTION NO. IS D/3702, CONSUMER NO. A350750, CONSUMER ID[protected], PREVIOUS METER NO. 4S037924 (NEW CURRENTLY INSTALLED NO.L0552081.)

SINCE...
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P
pijushidea
from Siwan, Bihar
Nov 11, 2010
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Excess Electric Bill

Address: North 24 Parganas, West Bengal

Sir,
I was delivered an electric bill of 19000/- rupees with out any reason and when i approached the department they told me that you have to pay the same with out any reason or my electric supply will be discontinued. Requesting you to deliver the correct bill for me to pay the same

Thanking You
Dakshesh Shah
[protected]...
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S
samrat007
from Mandleshwar, Madhya Pradesh
Nov 9, 2010
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Very poor electric supply

Address: South 24 Parganas, West Bengal

To,
The Chairman
West Bengal State Distribution Company Limited
Vidyut Bhavan
Block - DG
Sector-II, Bidhannagar
Kolkata - 700091

Sub: Very poor electric supply

Dear Sir,

I am Sailen Mondal (Service Connection no.-RD 19651, Consumer No.-B511123) to bring to you kind notice the fact that my family is facing a lot of problems for irregular electric supply...
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A
Abhijeet kumar das
from Sambalpur, Odisha
Nov 5, 2010
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Sub : Too much Delay to connect domestic new connection of electricity because meter is not available

Address: Bankura, West Bengal

I am from West Bengal , Vill-Akkhuta , Dist-Bankura, Pin code – 722148, Electricity Office – Raniband, My family is survive from 2004 in Akkhuta. Six years ago my father Shri Kamal kanth Das was applying for a new connection of electricity but yet in my home electricity is not available. Because in 2009 your electricity department WESEB is think about rural areas. In 2010 after completion of new electricity line, my father re-applying...
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D
d.madanmohan
from Delhi, Delhi
Oct 5, 2010
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high electricity Bill

Address: West Bengal

1) Elecy.Bill jumped over three times than that of normal rate.
2) Station Manager, WBSEB, Garia Tentulberia Kolkata 84 didn't even acknowledge my complaint.
3) attention of Divnl.Engineer, WBSEB, garia circle is invited regarding sl.no.1.

We (only husband & wife) are residing in a flat "Aritirick Apartment" Flat No.1, Garia, Tentulberia, Kolkata-700 084. We used to pay Elecy.Bill quarterly...
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K
kaushik1978
from Delhi, Delhi
Sep 27, 2010
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Energy Meter Reading abnormally high.

Address: East Medinipur, West Bengal

Dear Sir

Through your forum, I would like to bring to the notice of M/s WBSEDCL that my meter reading seems abnormally high. With only 2-3 persons residing in my premises, the meter reading is close to 650 units for 3 months. I would like to get my meter tested by M/s WBSEDCL.

Thanking you
With Regards

Kaushik Banerjee
Consumer No. D170430
Service Connection No. CP/D/8481...
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A
arindamaga
from Naharlagun, Arunachal Pradesh
Aug 23, 2010
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double the Charges shown during our out of station

Address: South 24 Parganas, West Bengal

for the 3 months' typical billing system(JULY,AUG,SEPT'10),WHICH WAS GENERATED ON 26TH JUNE'10 FOR THE CONSUMER ID NO[protected] & SERVICE CONNECTION NO - R2/BD18034, BILL SHOWS Rs. 1546.44 FOR EACH OF TWO MONTHS AND Rs. 1539.04 FOR SEPT'10.

MY AVERAGE CONSUMPTION FOR WHICH I USED TO PAY @ 2100/- FOR THREE MONTHS AND THE HIGHEST PAID FOR 3MONTHS FOR ANY QTR, SINCE I STRATED RESIDE AT THE ADDRESS(...
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A
AF Aktaruzzaman
from Kolkata, West Bengal
Aug 22, 2010
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Reconnection after payment disconnection reconnection charge

Address: North 24 Parganas, West Bengal

Ref: Consumer No.: K010486
Service Connection No.: GPRD/8788
Consumer ID: [protected]


Dear Sir / Madam,

I would like to inform that my electric connection is disconnected since[protected]. I cleared my unpaid bill on[protected] with disconnection reconnection charge. I also paid next quarter bill on[protected] with disconnection reconnection charge. Although...
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S
senarup
from Pune, Maharashtra
Jul 15, 2010
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Non Connection

Address: West Bengal

Respected Sir,
I have applied a new connection on 02nd January, 2009 in Bhatpara WBSEB. when i applied, I mentioned to do the Phase connection for public interest, bcause There are above 10 house in this area, but there are no phase Connection. and as per wbseb quotation, i have deposite money for war. One day, a contructor came to my house (Chatterjee Electric, Naihait) and asking Rs. 7000 for cost of other accessories excluding War....
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S
shibajimandal
from Bengaluru, Karnataka
Jul 2, 2010
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Low Voltage of Electricity supply

Address: Murshidabad, West Bengal

Sir,

My self Shibaji Mandal I live in Bishurpukur Village in the district of Murshidabad. In our village there is poor service of electricity supply. We are facing many more problem in our delay life the problem are describe below:-
1. The Distribution transformer have three phase but we got that electricity from two phase.
2. The Power cable of electricity of old.
3. How many number of cable are hang upon...
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P
pravanjan
from Dhupgari, West Bengal
Jul 1, 2010
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W B Electrical license board not Issuing me supervisor license.

Address: North 24 Parganas, West Bengal

Dear sir

I am pravanjan pradhan passed Diplom in Electrical & Electronics from v.v.s polytechnics (AICT approved)in 2003 from Bellary Dst. (state-Karnataka). Sir its three years course and all certificates
Issued by GOVT. OF KARNATAKA TECHNICAL EDUCATION. I applied for supervisor license (part-1,2,11) at west bangle Electrical license board near P G Hospital with all necessary document . They are saying
1) My...
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D
desat123
from Ramanayyapeta, Andhra Pradesh
May 17, 2010
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Power Cut

Address: West Bengal

Dear Sir,

I have found power failure in kestopure region in Kolkata is havoc. Every day religiously there is a power cuts for 3-4 hrs as if we are living in some semi urban area.. I have inquire in the surrounding areas where the power cuts are not so frequent. Why we are suffering the most?...
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