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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Sep 20, 2024
Complaints 1380
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239
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So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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West Bengal State Electricity Distribution Company [WBSEDCL]

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48
WBSEDCL \"installation number/type\" for online payment account
12
bill payment by scanning qr code
8
cancellation load enhancement quotation

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Wrong bill or fine is asked now after disconnection in 2009
2 bills paid through qr of phonepe but bill still showing unpaid
Change of tariff class of the consumer id - 501360486, installation no. 19236002, from a (Cd-r) to domestic rural a (Dm-r).

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 66

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T
tapan_char
from Mumbai, Maharashtra
Feb 1, 2013
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eXCESSIVE DELAY FOR NEW CONNECTION

Address: West Bengal

Dear sir,
Its unfortunate to say you that I am an Ex-Serviceman from indian navy and presently living at West Bengal, East Medinipore, Panskura Municiple Corp, Navapally,Suranankar, Ward No#1. My complaint is that I have applied for a new connection from WBSEDCL dated 09.06.2011 vide application no-[protected]/Quot/03/1385 and procured a case receipt for487 INR. since then i am walking down to the above mentioned office on regular basis...
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G
goura22
from Silapathar, Assam
Dec 22, 2012
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ABSURD BILL AMOUNT

Address: Bardhaman, West Bengal

My Electric Connection Details:
Consumer ID:[protected]
Consumer Name: NABA KR. MUKHERJEE ,
Address: VILL- BELARI, P.O.- BELAR,I DIST - BURDWAN.

My "Electronic Meter" is not working for a long time (about 4 months). I submitted complain 4 months ago, I had a receive coply of that complain.
Till date, No one from BANPAS ELECTRIC SUPPLY came to my home for repair or replacing or No any notice...
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T
TaraMukti
from Kolkata, West Bengal
Dec 14, 2012
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New home connection of electricity

Address: Bardhaman, West Bengal

Sir,
I applied for a new connection at Andal More under Andal Electric Supply on 22/05/2012 with a given connection fee of Rs. 200 vide Application No- [protected]. Till than I am moving one table to another but no one told me what to do. Some times they told that you were not present at the time of inspection. When I submitted a signed document of their representative and told that if I was not present how can I get the letter, than...
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S
sambhu jana
Dec 4, 2012
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NEW CONNECTION APPLICATION NO-1000366918

Address: Howrah, West Bengal

SIR,
Please note that. application on dt- 07/12/2010 and money receipt. now present on 04/12/2012 no connection electricity my home.

my consumer no.14. application no.[protected]. Received station manager(D HAZRA) BAGNAN-II CCC.WBSEDCL. ON.15/03/2012.

I HAVE THE HONOR TO REQUEST YOU THAT...
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S
sb1982
from Mumbai, Maharashtra
Dec 1, 2012
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WBSEDCL "installation number/type" for online payment account

Address: North 24 Parganas, West Bengal

WBSEDCL, in its bill doesnot show the installation no and only shows Consumer ID/Consumer Code & Service Con No.
But while creating online a/c for payment, they seek the the installation Number/Type.
So i called up customer-care[protected] which didnt had a clue as to what are these & asked me to call up BARASAT CCC office at ([protected]).
Where again the persons at phone didnt had a clue as to what is...
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A
Amit Kumar Panja
from Mumbai, Maharashtra
Nov 5, 2012
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Low Voltage Problem

Address: Howrah, West Bengal

Sir, WBSEDCL electricity Service is too much very bad for a long time. Before I inform for this trouble shutting activity of low voltage problem again again to toll free number & Electric office Amta also, But Running 2 weeks I faced this problem all time,Sir please help me for this long time problem & take a necessary action against this bad service of WESEDCL electric supply Company. Thanks. (My Mob No:-[protected])....
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S
subindofil
Oct 9, 2012
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Objection for Installation of Electric Transformer nearest to Parents’ Bed Room

Address: North 24 Parganas, West Bengal

Dear Sir,

This is to inform you that I am residing at 41, Kamal Park, Birati, Kolkata -51 and consuming electric services under WBSEDCL vide the Consumer NO. A061829 ( SRI GANESH CHANDRA DAS) & A061834 (SMT SABITA DAS).
Recently I have found that very close to my parents’ bed room some construction is going on for the installation of Electric Transformer. I am the only son of my aged parents (Father 73 Years and...
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M
me_bi43
from Port Blair, Andaman and Nicobar Islands
Sep 21, 2012
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Shows irregularly irregular meter reading

Address: South 24 Parganas, West Bengal

This is to bring to the notice of West Bengal State Electricity Board, that the electricity meter issued against my consumer id no.[protected] is found not to be giving the readings as it should like in other meters in the complex. Sometimes the readings show and sometimes it does not. This has been informed to WBSEBDCL on[protected]. Moreover, the readings are taken once in three months, and there too, they don't adhere to schedule....
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M
madhab hazra
from Mumbai, Maharashtra
Sep 16, 2012
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electric connection passing through my building premises

Address: Hooghly, West Bengal

I am Hiranmoy Rakshit having my house at Sabinara Bye Lane, PO - Chandanangar, Dist - Hooghly and my electricity consumer No - J030900. One of my nabour has taken electric connection inside my premises, for which we are not able to carry out any construction work.

Kindly resister my complain, and request to shift the connection through road side, so that my premises remains free from any unauthorised power lines....
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Prasenjit Dutta
from Bardhaman, West Bengal
Jul 23, 2012
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Delay in New Connection

Address: Bardhaman, West Bengal

Application Form deposited on 12.12.2011 and Quotation's due deposited on 30.04.2012 but till today I have no Electricity Connection.
Application Form no.- [protected]
Serial No.- ID/2033/11-12 (G=32668)...
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R
r.arpita
from Surat, Gujarat
Jul 18, 2012
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High Bill Value for Consumer Meter

Address: South 24 Parganas, West Bengal

Hi - We stay in Bansdroni and our electricity is provided by WBSEDCL. The bill gets calculated on quarterly basis and is a pre-paid bill. what is the logic behind doing this?
If a person doesnt stay for the 2 months in future they are paying the bill in advance which gets calculated HOW?? This is very "unhygienic" and not ethical. The bills should be generated on 'Actual Values' and not on 'pre-paid'...
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rajusbi31
from Mumbai, Maharashtra
Jul 10, 2012
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non cooperation in serious problem

Address: Bardhaman, West Bengal

Respected Sir/Madam,
I permitted Mr. Bablu Karmakar (my neighbour) to use my land-building premises for installing of service angle when he took new electricity connection few years ago. But now I want to repair & rennovate my house-building. So I requested Bablu Karmakar to remove the service angle from my land building premises because the portion of my building where the angle is installed will be repaired . But Mr. Bablu...
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B
bachchuramghosh
from Silapathar, Assam
Jul 9, 2012
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ELECTRIC BILL

Address: West Bengal

Consumer ID[protected]
consumer no -B061243
Bill Period-July-Sep,2012
During time of bill paid to the counter it is observed that the bill is not entered hence the bill amount cannot be taken from counter. We the customer spending valuable time today that is 9/7/2012 not get the proper service.Customer advised to pay the said amount two or three days later.Requesting esquire the matter to get we customer facility because...
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Pranab Patrabarman
from Harindanga, West Bengal
Jun 26, 2012
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Conversion of existing single phase line into 3 phase line.

Address: Howrah, West Bengal

I have been sanctioned with a of 4 kilowatt electricity load. But during the hotter days voltage remains around 160-170 in the peak hours and 180-190 on the rest of the time. As a result of this our electrical equipments are getting damaged. Here I along with my another neighbors jointly submitted petition as well as verbal discussion also for conversion of existing single phase line into 3 phase line. But they are not in a position to hear...
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T
thendup
from Mumbai, Maharashtra
Jun 19, 2012
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Too much Power Failure

Address: Darjeeling, West Bengal

Sir,
In our part of the world Electricity these days has become one of the biggest problem.Its understandable maintenance activity is going on but hello you guys must be working slower than a tortoise its been over 5 months and still the problem continues.You need to understand that we need electricity during the night time anyhow during these so called maintenance period unless you people have are determined to take us back to the...
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bidyut chatterjee2
from Jorhat, Assam
Jun 7, 2012
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Irregular Meter Reading

Address: South 24 Parganas, West Bengal

Sir,
My WBSEB consumer id no is[protected], and am to inform the authorities that the meter readings are very very irregular. The last meter reading was on 07--02=2012 and since then none. Four months have gone by, and yet nothing has happened. Late reading forces us into higher tariff slabs thereby ending up paying more. I have written several mails to their officers, but have not received any reply. Please do the needful so that we...
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A
Avijit Karar
from Bengaluru, Karnataka
Jun 2, 2012
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late for connection of electricity

Address: Howrah, West Bengal

Dear Sir,

I applied for new electricity connetion to WBSEDCL, Dasnagar office on end of February'12. But till date i not get electricity connection to my house. On April'12 I have deposited all charges like deposit money, quotation money etc. So what is the problem.

Kindly look forward this matter and intimate to me immediately.

Regards,
avijit karar
mob.- [protected]...
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S
sondeep mukherjee
from Kolkata, West Bengal
May 25, 2012
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Acute Low Voltage

Address: Howrah, West Bengal

Acute Low voltage against connection bearing Consumer no. DO53187 and the above complain was repeatedly brought to the notice of the Station Manager ,WBSEDCL, Santragachi, Howrah-711112 but the same is still unattended and I being a bonafide customer sufferring a lot and couldnot find any solution from the above orgnisation. Please look into the matter urgently and reddress the same at an earliest....
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S
Somnath Bhattacharyya
from ASANSOL , West Bengal
May 22, 2012
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Very Low Voltage

Address: Bardhaman, West Bengal

Respected Sir,
We the inhabitants of Central Park East ,Budha KalaJharia Road,Asansol are badly suffering with low voltage in this summer season.The average incoming voltage is 130V in day time and in night also.Please do something as soon as possible to enable us to live cool.
Thanking you,
Yours faith fully,
Somnath Bhattacharyya
Con. No. C13256...
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J
jit9093
from Egra, West Bengal
May 21, 2012
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Low Voltage

Address: North 24 Parganas, West Bengal

Respected Sir,
I am Nanigopal Bhattacharjee (CON NO: E061665, CON ID:[protected] is writing to draw your kind attention to the fact that we, the inhabitants of Kalyangarh ward no.9(municipal ward no.8) are facing a lot of problems for low voltages. The voltage goes down in the evening and continues till the night. As a consumer, i have complained this matter to the Ashoknagar Group Electric Supply in the year 2011. Also the inhabitants...
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