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Xiaomi India Complaints & Reviews

www.mi.com/in
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Last updated Oct 2, 2024
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N
nayanmark
from Mumbai, Maharashtra
Jul 23, 2015
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Display Cracked

Address: Mumbai City, Maharashtra

My Mi 4 handet is 5 months old and the screen got cracked without the phone falling down, i took it to the service center they said that it got cracked due to the excessive pressure, i told them all phones will be subjected to some kingd of presure but to my shock they said that the cost of replacement of screen would be 12000 Rs. I told them the cost of phone is 15000/- how can u charge me exorbitantly high. They said the company fixes the...
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C
chetan141tiwari
from Delhi, Delhi
Jul 23, 2015
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Defective Product -No Replacement/Repair

Address: Indore, Madhya Pradesh

I have purchased Xiomi redmi note 4 from flipkart on EMI in February 2015. After a month there is a liquid damage in the device. I visited service center multiple times and they said that they will not repair my device so talk to company. I have mailed all my concern and problem to the company via Email they suggested me to wait for sometime they will resolve my problem. From May I am waiting for a positive response from their side and also...
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CA Srinivasan Periyasamy
from Hyderabad, Telangana
Jul 23, 2015
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Delay in mobile service and not proper response

Address: Erode, Tamil Nadu

Hi, I have bought my mobile (redmi note 4G) on 31-Dec-14.it got the problem of Battery draining and heating issue from last week of May, I called the customer care, they have suggested few steps, but it didn't work, so they asked me to goto a service centre, I have visited the Service centre on 22 - Jun - 15, they accepted my mobile for service under warranty, from that time I have visited the service centre 5 times, out of that they...
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V
VijayKumar197979
from Mumbai, Maharashtra
Jul 23, 2015
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Service centers are complete FROD

Address: Mumbai City, Maharashtra

Hello Team, I was a big fan of Xiaomi brand and I have 2 mobiles of Xiaomi(MI3 & MI4). Couple of days back there was some issue in my MI3 and it wasn't charging. I thought that I should check with Xiaomi Authorised service center. I don't know if you know about the service and management of your service centres, it's worst in entire phone range. Anyway I gave them my mobile and they told me that they will inform me in next 2 days...
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S
shijac
from Mumbai, Maharashtra
Jul 23, 2015
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Defective MI 4 handset

Address: New Delhi, Delhi

I purchased a MI 4 handset from MI website and it was delivered to me on 8th July'15. I have been calling MI since then as the handset is having major software and other issues. I have also undertook lot of troubleshooting including downloading of software (600 MB) as advised by MI customer care, without any success. (Complaint ref. No. 365011) In addition to MI 4 handset I also purchase a flip cover for Rs. 649/- from Mi which also turned...
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V
vikas sonu
from Gurgaon, Haryana
Jul 22, 2015
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Phone touch is not working and automatically switched off

Address: Muzaffarpur, Bihar

sir i buy a xiaomi redimi 2 from flipkart on 5 may 2015 and from last 10 days it is not working properly but last night after hearing a song i keep the mobile on the table and sleep away but in morning i found that the mobile is switched off i think battery is discharged but but i found that battery is 76% charged but i can not open the screen lock it touch is not working and after some time it automatically switched off.and the main problem...
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S
samthomasg143
from Thiruvananthapuram, Kerala
Jul 21, 2015
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Mi3 glass broken with out falling or jerking

Address: Thiruvananthapuram, Kerala

Respected sir Iam using mi3 from last 11 months.I was very satisfied with then product. But today mi3 screen is found broken when I take out of the pocket.iam the proud owner of Redmi 1s also. Mi3 screen is broken why.kindly do the needfull.can it be repaired under warranty Glass should be changed or display fully Kindly help by replacing it under warranty Call me on [protected] Imei no [protected]...
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L
llss
from Gurgaon, Haryana
Jul 20, 2015
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Defective Handset supplied and no actions being taken henceforth

Address: New Delhi, Delhi

i Purchased MI 4i (dark grey) from mi.com on 16 June, the invoice no of which is[protected]. The handset was delivered to me on 19th June which i started using from 24 June. On the same day i realized that the rear camera of the phone was not working and i reported the same on Mi customer care. After due verification and hardware test for the rear camera got failed i was promised a replacement phone from Mi customer care helpline....
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K
kundan pandey143
Jul 19, 2015
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Worst services

Address: Gautam Buddh Nagar, Uttar Pradesh

Sir,
I have purchesd MI4i from flipkart on 30april15 diliverd to me on 3may15 just in one month the phone starde giving me issue first you guys say its a corilla sctrach resitent glass but when i went to the services center they said no warrenty for glass
what the hell does that mean after that the ringer is so slow that if the phone is on the table infront of you, you can, t hear the ring also on top of that after reciving...
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A
Anil bibyan
from Moga, Punjab
Jul 19, 2015
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Defective front mirror of Mi 4i mobile

Address: Bhiwani, Haryana

I purchased mi 4i but it's front camera is not working well. I called service center helpline also but they asked me to take this mobile to service center I live in District Bhiwani village Chang haryana. I can't go to service center because it is very far from my village. Please replace it . anil kumar my. No. [protected]....
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A
Anil prakash gupta
from Mathura, Uttar Pradesh
Jul 18, 2015
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Drawbacks in the latest version MIUI 6

Address: Agra, Uttar Pradesh

Si r, I have a xiaomi redmi 1s in which I was having MIUI 5 I have updated it to MIUI 6 last night and it has some drawbacks in comparative to MIUI 5. 1. The colour contrast/sharpness is very poor in comparison of MIUI 5. 2. The blackness / thickness of letters and symbols (like in Contact list, Messages, Note and Calendar) is very poor than MIUI 5. That’s why these are not easily readable . The visuality of letters is very poor even...
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Rohit Dhoundiyal
from Mumbai, Maharashtra
Jul 18, 2015
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Software Problem

I had purchased Redmi Note on December 2014, recently my phone received wrong software update due to which it was not working. I submitted the phone to New Tech Solutions Vashi (Official Xiaomi Service Centre). They told me that it will take 15-20 days for the repair and they will call us. I called them after 20 days and the service person told me that the phone is repaired and you can collect it. I went to the service centre and they made...
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R
rkrakesh kumar
from Noida, Uttar Pradesh
Jul 18, 2015
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Dont support call with mi always mi customer care is busy

Address: Ghaziabad, Uttar Pradesh

I have redmi 1s mobile. it have new version 6.6.1.0 version update and complete the updation dont show whatshapp contact and second problem is in internal mermory file like as song and pictures are dont mover to sd card. show to move task failed . i have many time call your cutomer care dont any react and no support....
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M
maneesh2311
from Gwalior, Madhya Pradesh
Jul 18, 2015
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Mobile is not served within time limit although it is in warranty period

Address: Gwalior, Madhya Pradesh

Hello! I have bought the MI4I on 7th may 2015.but just after 1 months its front camera stop working.So i submitted my mobile to service center at Gwalior on 1st july 2015.They said that they will repaired my mobile within 15 days but they didn't. They didn't made job sheet also.Whenever I called them they didn't gave me satisfactory answer.what should I do?I bought the mobile for my sel[censored]se not to put in service center. Really I am fed...
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M
mhmmdirfaan
from Delhi, Delhi
Jul 17, 2015
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Service level

Address: Chennai, Tamil Nadu

I have purchased a redmi 2 mobile just before a week and I am facing a hell lot of issues in it. Video capturing issue, Google settings issue, can't access anything & everything related to Google. I have also contacted the vendor from whom I have purchased and got a replacement but still facing the same issues with the replaced handset as well. The customer care people wants me to visit the service centre and rectify it. And I don't think...
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N
niqsharma
from Jammu, Jammu and Kashmir
Jul 17, 2015
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Redmi 4G note not detecting Sim and Mobile Network.

Address: Jammu, Jammu and Kashmir

My new redimi 4G note suddenly stopped functioning and is not detecting SIm card and mobile network. I am undergoing huge mental agony and harassment as there is no service station in my City Jammu J&K state from where i can rectify the defect. Kindly look into my complaint and provide me the resolution at the earliest as i am suffering due to non availability of cell phone at present and even not getting any redressal of my complaint. I...
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Pritam Pramanick
from Kolkata, West Bengal
Jul 17, 2015
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Scratch in New Screen

Address: Howrah, West Bengal

Dear Team On 7th July 2015, buy a Redmi Note 4G from flipkart, and its found scratch mark on screen. I want to replace the product. Order Details: Order ID: OD[protected] Items) Seller: WS Retail Review Seller Order Date: 7 July, 2015 2:50 PM Amount Paid: Rs. 7999 through Credit card Regards Pritam Pramanick [protected]...
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N
nextjob
from Mohali, Punjab
Jul 16, 2015
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Non replacement of faulty hand set MI4I

Address: Jalandhar, Punjab

I have sent too many complaint mails and still not got satisfactory answer. I am a regular customer for MI mobiles, i have purchased around 6 handsets from flipkart and got excellent services but when i purchased one hand set from MI India website that was the worst experience of my life. for replacement i am trying too haed and not getting proper response. they are asking me to send handset to them and after 15 days may be they will...
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T
Thakur Prince
from Gurgaon, Haryana
Jul 16, 2015
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Flipkart - Order Delay and got diffective product even after paying for faster delivery option

Address: New Delhi, Delhi

Hello sir, My name is Prince Thakur i purchased Redmi 2 from flipkart in a buyback offer and i sold my old blackberry 9360 3G handset and got 2000 discount on new Redmi 2, now in order to get the phone early i choose in a day option where i have paid Rs 90/- extra on 10th jul 2015 i placed my order and i got my phone on 11 july 2015 in evening at 5:06 pm and given my old phone to their delivery boy. But the phone i got Redmi 2 is not...
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Deepak Sanotra
from Mumbai, Maharashtra
Jul 16, 2015
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Mi4i

Address: New Delhi, Delhi

Invoice No.BLR_WFLD[protected] Job Sheet No. JS[protected] Complaint No.336610 Service Centre: G-5 (II), Shop No.5/126 & 5/127, Janak Place, Distt. Centre, Janakpuri, New Delhi I purchased Mi4i as on 7th May 2015 from flipkart. Since then it is creating problem. Front camera was blurred lightly but then a few days ago it was completely not working. I did not submit my mobile as the service centre told me that mobile will be given...
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