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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
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Xolo reviews & complaints page 10

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M
mohdirshad
from Delhi, Delhi
Apr 22, 2016
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Complaint regarding not replacement of charger cable since 2 months

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.xolo.in

I purchased the xolo black 1x on 04/12/2015 having the invoice number sc4a72/15-16/60682 company vat tin no [protected] company cstno [protected]
Order id-[protected]
Item code gc739308
Suborder [protected]
Imei no [protected]
From snapdeal but after some time charger datacable logically dead and not working properly i went to khanpur and also lajpat nagar center but they told that they dont have the...
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Anand nanmangalam
from Chennai, Tamil Nadu
Apr 20, 2016
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Excess heat

Address: 600032

This is to inform you that I was purchased Xolo mobile through online the invoice no.SC4A72/15-16/102953 DT.06.01.2016. We have lodged a complaint to the showroom located at T.Nagar, regarding the charge of the mobile They have not responded satisfactorily. Further, the mobile instrument generating excess heat, I cannot the able to operate the mobile. Hence, it is requested to replace the mobile
[protected]...
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R
Regik
from Bhubaneshwar, Odisha
Apr 19, 2016
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Very poor service

Address: 600085
Website: www.xolo.in

Don't buy any lava mobiles...once they sold we are begger..they never respond to our service...I bought xolo era HD flop mobile and after three months its dead. And handed to authorized service center, they lost the Sim tray. 3 months crossed no response about the spare. Why lava/xolo not care about customer. The mobile is 3 months old and now you are keep my mobile another 3 months without any solution. Whenever I contact customer care they...
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A
adwait nalawade
from Mumbai, Maharashtra
Apr 19, 2016
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Service center demands

Address: Thane, Maharashtra, 400601
Website: xolo.in

I today visited Thane Maharashtra service center for earphone relating issue. My phone is under 6 months and my earphones have stopped working. I was told to leave the earphones with the phone for two days he claims which is the standard procedure. Why do I need to surrender my phone to service center for two days for a problem that is in relation to earphones. He can verify imei number of my phone in front of me and then he can go ahead...
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chetan bhimarao kamble
from Bhandara, Maharashtra
Apr 16, 2016
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Mobile display blinking again and aging

Address: Kolhapur, Maharashtra
Website: xolo .in

Xolo black 1x imei [protected] sn-black 1x415l0019040 i have purehased xolo black 1x mobile its has heating trouble and th display is bile king and display is going off again aging please mobile new replace or riparing...
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Rathod Dashrath
from Mumbai, Maharashtra
Apr 12, 2016
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About stolen handset

Address: 385565

Model no: xolo one
Imei1:[protected]
Imei2:[protected]

The information given above is of my handset. Which is stolen by somebody ttommorrow. And i want to disable this handset as much as quickely beacause in that handset i stored privatte information and my sim cards is in... So help me......
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J
Jindal Priya
from Firozpur, Punjab
Apr 10, 2016
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My xolo q900s plus is not working

Address: 152101

Hi... i buy your company phone on 20/3/16 xolo q900s plus.. phone 8s not working properly.. touch has worst quality. Touch screen back or function button is not working.. please resolove my problem.. i want to repalace my phone. Thank you...
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hopansh
Apr 4, 2016
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Same problem is coming again and again

Address: Dehradun, Uttarakhand, 248001

Its 4 th time my power key had stopped working. I had already repaired it thrice on xolo service center. My phone is under warranty. I am fed up of this problem. Again and again same problem is coming. Service center executive always repair it and again after 1 month it used to stop working. Plz replace this unit or tell any other permanent solution .
Model no. :- xolo 8x 1000
Emi no. :- [protected]...
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G
gupta_abhijit
from New Delhi, Delhi
Apr 2, 2016
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Mobile speaker

Address: Mumbai City, Maharashtra, 400070
Website: www.xolo.xom

I have purchased a XOLO Q1000 Opus mobile but from day 1 facing the issue of speaker on calling no voice is heard every time I need to restart the phone also there is issue of overheating. complaint to customer care but very careless approach of customer care executives.

Regard

Abhijit...
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Trilok kumar saini
from Mumbai, Maharashtra
Mar 31, 2016
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Complaint about xolo care rohtak

Address: Rohtak, Haryana, 124001

Firstly my phone has no clear voice in loudspeaker so I suggest to replace my loudspeaker
I go in the service centre Rohtak Haryana
I said that I want to change my loudspeaker what will be the price (phone of out of warranty) to change the loudspeaker.
They said we will check what is the price
I said OK
After some time they said 250/- rupees charged to change loudspeaker
OK
I said I am not...
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A
Ayush_Chaudhary
from Noida, Uttar Pradesh
Mar 30, 2016
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Batter and phone display

Address: Ghaziabad, Uttar Pradesh, 201009

I have xolo black 1x bought 3 months ago, which started giving problems with in a month. The batter drains at a very fast rate. Even I may not be using phone it drains continuously. And the other big issue in the phone, the phone's display automatically gets blank when I m using the phone. This happens all time when attending the call and it becomes black for 5 sec and den becomes normal. It happens repeatedly. While the screen is blank the...
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O
Ommi More
Mar 29, 2016
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Issue with xolo black 1x

Address: 421501

I am not able to set my custom ringtone on my phone. If i set custom ringtone the phone doesn't rings. please help me i can only set ringtones which are available with phone preinstalled. I tried everything but it is not working. I havent rooted my phone so please help me with this as early as possible. If set to custom ringtone the phone just vibrate. Please help me with this problem. I factory rest the phone but it didnt help me....
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S
Satpri
Mar 27, 2016
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Requesting for sim slot - reg

Address: Chennai, Tamil Nadu, 600085
Website: www.consumercomplaints.in

Dear sir/madam,
I have given xolo era HD mobile to service center for service in tiruvanmiyur, Chennai on feb 13, 2016. After finished service, they called me. I have seen that the sim slot was missing in that mobile. I asked them to provide the mobile with sim slot properly. But they are cheating me to provide the sim slot. I am highly disappointed with this issue. When I will get my mobile??? Reply me...
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Shashank Agarwal
from Mohali, Punjab
Mar 25, 2016
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Hang

Address: Etawah, Uttar Pradesh, 206001

I purchase xolo black hive in september 2015, last month I faced the hang problem with my mobile, i gave my mobile to the customer care for the same issue and now again I am facing the same problem in a single month.

I am frustrated about the quality of the phone.

Please look into the matter and resolve my problem as soon as possible.

Thanks and regards,

Shashank Agarwal...
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V
Viapns Gray N Victory
from Mohali, Punjab
Mar 24, 2016
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Handset xolo black hive

Address: 144001

I already done complaint to xolo of my phone repair .
kal muje do numbers se call aai ..phla number hai[protected] and dosra number hai[protected] in dono nubers se muje call aai thi ..or kaha k aap mere phon k pore paise vapis kar denge .. lekin kal aapne mere accouct se dokhe se 30000 rupee apni tarf kheech liye hai. mera total accout khali hogea hainill hogea hai.. iss bat ki complaint maine police ko kardi hai . jaldi hi yeah...
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Viapns Gray N Victory
from Mohali, Punjab
Mar 23, 2016
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Product complaint

Address: Jalandhar, Punjab

Hello dear,
my name is vipan. I purchaced handset by phagwada gate, , near bhagat singh chowk jalandhar 144001 . Date is 10/01/2016.
Mobile modal is xolo mobile black [protected] . By rate 10600 with tax 8.50.
I done two-three times my mobile to service center at bunty mobile world[protected] for my mobile of charger . But he do nothing. I call to allwas but he always said yes coming my charger.. Now am so feel bad...
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N
Narender_Das
Mar 21, 2016
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Brand New XOLO ERA 4G come in dead condition after 10 days of use.

Address: New Delhi, Delhi, 110053
Website: www.xolo.in

Hi,

I have recently (4th March 2016) bought a brand new XOLO ERA 4G from online e-commerce site (snapdeal) Snapdeal order ID: - [protected].

It had been only 10-12 days o[censored]sing this handset, sudden it power off like dead.

Below is Mobile Details.
Make : - XOLO
Model : - ERA 4G 8 GB
IMEI NO 1:- [protected]
IMEI NO 2:- [protected]

I also call to...
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S
sarvesh6000
from Gurgaon, Haryana
Mar 20, 2016
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Complaint regarding earpiece and charger

Address: 231217

Respected sir,
this is sarvesh kumar user of xolo omega 5.0 I have purchased phone on 12/06/2015 . Sir i have replaced my earphone within the date of warranty as it was not working properly.but after 7-10 days it again had the same problem of right side voice not coming problem.and now your Varanasi service center are not replacing the earphone and charger same.

please get me out from this issues.
sarvesh kumarbr...
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santosh shahu
Mar 20, 2016
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About battery

Hlo.. My handset is xolo cube 5.0 2gb RAM.
It is very poor battry backup.
I brought this phn before a week. Its battery runs only 4 or 5 hour when i charged it full ......
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piyushrrai
from Ahmedabad, Gujarat
Mar 19, 2016
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Xolo 1x black mobile problem

Address: 421003

I have purchased Xolo Black 1x mobile, its has heating trouble and the display is going off again and again with in 5 sec....
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