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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
Unresolved
128
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Xolo reviews & complaints page 9

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N
Neil Lary
from Chennai, Tamil Nadu
Jun 13, 2016
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Black 1x blinking problem

Address: Ernakulam, Kerala, 683511

I've bought xolo black 1x handset 5 months ago. I'm experiencing display problems. The display goes blinking out or flickering continuously while data connections are on or while receiving calls or messages. I've changed sim card and memory cards. I am not even able to attend calls during the situation. I've given the handset to the customer care under warranty and they have done a software flash, but the problem still persists. please help...
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xoloblast
Jun 10, 2016
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Mobile. Is blast

Address: 390018
Website: www.xolo.in

My mobile model is q1010i. Is blast 7june yesterday night.2am... So i call customer care.. But not contact... An last time i call u customers care so.. Have not reply.. So i requst u.. Plz solve my pblm... And thanks too god. I have no injury... So plzz... Help me... My mobile number is...[protected].. So plzz contact me..

Other wise... I blast mobile photography. Is on all news channel n news paper......
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R
rahul kolekar pune
Jun 8, 2016
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Defective product received xolo era x mobile

Address: Pune, Maharashtra, 411016

I have orderes xolo era x mobile through gadgets360 which is received on today i.e.8.6.16. I have seen that product is defective and mobile is getting auto off and even not get restarted with on off button. It is noticed every time battery to be removed and get restarted. Even while surffing, opening two thee applications it get hangged and auto off.
Have called to service center siddhivinayak enterprises karve rd pune Maharashtra...
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xoloblast
Jun 8, 2016
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Xolomobile

Address: 390018
Website: xolo mobile compny

My mobile model is xolo q1010i.is blasted yesterday night 2 am...I contact to customer care .but number is not reachable ...so I request u..plzz solve my pblm other wise .. Blasted mobile photograph..n video ...on news paper... And news channel ...pl contact me [protected]...

Without connect to charge my mobile is blast ...thanks too god ...phn not connect too with me ...

In case mobile I use to .many injury's...
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A
Abhishekji
from Mumbai, Maharashtra
Jun 6, 2016
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Doesn't return my mobile

Address: Kanpur, Uttar Pradesh, 208007

Shivaj technology of mall road kanpur
Lava and xolo service center
I submitted my mobile because of software problem, 30th of may, and they give me the date to take it after 3days
But I visit there till they doesn't do any work in my mobile
Then they give me a net date to come after one week
Then I visit today but still they doesn't return my mobile
Please help me rapidly..


My...
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A
Ayushi Sood
Jun 1, 2016
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Notifications doesn't ring

Address: Ambala, Haryana, 134003

I own a xolo era 4k and it's about 1 week ago. It gave me a issue I such a small time span. It doesn't notify me about any notifications, calls etc, it just vibrates and doesn't ring. Actually the speaker is absolutely fine after restarting.. But I don't know what the problem is. And when I restart the phone the it is absolutely fine.. I have to restart it again and again in my whole day. And I'm fed up from it. Please tell me something to...
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C
chemswati
May 30, 2016
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No response on my Issue

Address: 411017
Website: XOLO

False promises on my Issue.
Service Centre is not accepting my device which is under Warrenty and XOLO Customer care is not doing anything.

Siddhivinayak Enterprises
pathak park, office no-8, 3 rd floor, near sharda centre behind kalyaan jwellers, nal stop pune
City: Pune
Pincode: 411004
Contact Person: Nitin
Contact Number: [protected]

My Xolo device s.no. is[protected]....
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A
Alen Khongsai
May 24, 2016
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Xolo era 4k

Address: 797112
Website: Gadget 360

I have just purchased a XOLO Era 4k, and it has too many defects.
The touch isn't working properly, to mention, I'm typing this with much difficulty. Any app basing on Google does not work.
The 'Home' Touchpad does not work.
Everything is defected. I should either be refunded or I should get an exchange.
Waiting for your reply.
And I need your company's contact so I can talk to you personally.
Very...
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B
Bajee
from Bengaluru, Karnataka
May 23, 2016
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Xolo black 1x/ when ever i'm turning on data in my mobile, the screen is blinking or flickering continuously

Address: 522501
Website: www.xolo.incontact-us

My name is bajee bhimisetty, recently i bought xolo black 1x from snapdeal before two months, since one month i'm getting a problem that is when ever i'm turning on data in my mobile, the screen is blinking or flickering continuously if i turn-off the data, it's working good. I replaced my sim card, memory card and turned of adaptive brightness everything i tried but still problem not yet resolving and i can't find where is the problem. So,...
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G
gouser
from New Delhi, Delhi
May 17, 2016
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I am complaining about my xolo mobile

Address: 110047

My mobile was submitted on 2 May 2016 but their was no response from them
My mobile have heating problem, and get automatic switched off the servise center was in Khanpur Mobile Zone Cervise center They told me that there was no parts available of my set. The Costumer care told me that the mobile come in 14 may 2016. But there was no response from them ... plzzz bring it to me soon ....
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V
vijaymalviya
from Bengaluru, Karnataka
May 14, 2016
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Mobile service

Address: Dharwad, Karnataka, 580020
Website: www.xolo.com

Sir i will give xoloq3000 3 time to service centre to repair my auto off proble and over heat and display and speaker sound clear problem...but 3 time service centre was give me mobile take all are we repair...but same problem repeated...now my mobile is out off warrenty...and i think thar xolo company cheat me to give such a 3rd class quality phone for 16500rs...i want that company will exchange my mobile...othervise give my cash return...and...
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C
chemswati
May 10, 2016
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Xolo device s.no.8906037884014

Address: 411017
Website: www.xolo.in

Swati Gupta
AttachmentsApr 24

to care
Hello,
My Xolo device s.no. is[protected]. I have the bill dated 28th June 2016. I am facing issue from March 2016. I have submitted the tablet to your service center by end of March at below address. Initially when we have submitted the device to your authorized service center it was getting on but not getting charged. They took 15 days to get some parts from...
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M
m k sirodia
from Mumbai, Maharashtra
May 5, 2016
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Xolo black 1x

Address: Jaipur, Rajasthan, 302026
Website: www.xolo.in

Im using xolo black 1x and its hive launcher does not working..
. and at that time im using a downloded launcher from playstore...
when im using hive launcher mobile screen going on black and does not working..
when mobile screen black mobile menu not work but the task bar display works it means i use wifi, mobile net on off, use bluetooth, hotspot, and these things i can only on off not proper use because main screen...
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J
j@k@c
from Delhi, Delhi
May 2, 2016
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Xolo mobile phones

Address: 560056
Website: www.xolo.in

I have given my phone around 30 days before and even after giving the doa no i have not been able to get my phone which is the symbol of poor customer service on the part of xolo. And the executive of the company are also not replying properly in the regard of getting the phone replaced.
The company is not able to take care of its customer properly i mean to say the after sales service of the company is not even satisfactory...
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V
vinay15jangra
from Unnao, Uttar Pradesh
Apr 28, 2016
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Refund my money

Address: Jhajjar, Haryana, 124507
Website: www.xolo.in

I had purchased the xolo black 1x through snapdeal, when i unbox the phone it was faulty there was flicker. Poor battery backup, heating issue, smell when in charging. I had complaint to snapdeal regarding the same but they reply just go to xolo service center they will provide you doa letter after that they will replace it but service center is not providing me doa an all, while i eligible for doa letter, i recieved the phone on 25april...
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P
philosopher
from Bengaluru, Karnataka
Apr 28, 2016
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Problem with my xolo play 8x1100 mic

Address: Bangalore, Karnataka, 560068
Website: www.xolo.in/spare-parts?Device=PLAY8X-1100

My name is abilash
I purchased xolo play 8x 1100 a year back and after one month of purchase my mic got problem and i cant talk without using a earphone i gave to service center and after 15 days they gave back after service and again after 2 months the same problem happened and now its 4th time repeating the same problem and now my warranty period is expired when i visited a xolo service center they are asking me 1150 rs for replacing...
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M
mr. Raaz
from Mumbai, Maharashtra
Apr 26, 2016
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Complaint against xolo service center and xolo phones

Address: Raigad, Maharashtra, 410203

I have submitted my phone to Smrnika Enterprises, panvel(xolo care)on 16 jan 2016 for power button issue it was then under warranty, Recieved back from them on 3 march 2016 after repair. It worked good for 4 days again faced issue with volume key and charging point problem.so submitted back to them again on 15 march 2016.i have not recieved my phone from them till now.They wont reply to my call or any other efforts made by me to reach them....
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J
Jaydeep Lakum
Apr 25, 2016
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Complaint against xolo care surendranagar

Address: Surendranagar, Gujarat, 363030
Website: xolo

Hello sir
My name jaydeep lakum from gujarat
I have xolo mobile model is xolo one i was going to care for the problem with my loud speaker is weak at first time but they are done only software update and nothing at my problem is not solved
So
I goes again after some days he say you have to keep mobile for 7 days to replacement of my mobile speaker so i put mobile on change of speaker at date is 13 april 2016...
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jainsumit7
Apr 23, 2016
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Color black vibration mode not working

Address: Ghaziabad, Uttar Pradesh, 201012

I purchased xolo black just 20 days back..I opened it 1 week back and it looked ok initially. However yesterday when i turned it in vibration mode i realized it does not vibrate at all for any feature .I tried all changes at settings level but it does not work.. My email is [protected]@gmail.com
Please suggest how to fix this problem or change the handset......
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nandhakumar airtel
from Bhiwadi, Rajasthan
Apr 23, 2016
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Touch problem again

Address: Gautam Buddh Nagar, Uttar Pradesh
Website: www.xolo.in

DEAR SIR.,
I have purchased XOLO BLACK on 22/09/2015.(IMEI [protected])three month after my mobile touch not working then my mobile TP changed by xolo service center salem on 20/01/2016 work order no is:[protected]. again now my mobile touch not working then i visit xolo care salem they permanantly closed ., , then i did give my mobile xolo service center dharmapuri yesterday they received my mobile and checked, then they told...
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