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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
Unresolved
128
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Xolo reviews & complaints page 14

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S
sudhir120
from Delhi, Delhi
Jan 2, 2016
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Mobile

Address: 221002

I submited my mobile in service centre for the touch problem but when i get moblie my moblie body is borken by service centere employ...
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vikku1781
from Nawada, Bihar
Jan 2, 2016
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XOLO Q600S Mobile

Address: Meerut, Uttar Pradesh, 250103

I have purchased XOLO Q600S Mobile set almost 1 year back. Now Its battery is not functioning properly. I tried to replace the battery from Lava/Xolo Care center in Meerut but they denied it as the battery was not available. Even after placing an order 20 days back they didn't provide me battery. Each time they pass fake excuses. Please help me as the battery problem has become more severe now....
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jhuma deogharia
from KOLKATA, West Bengal
Jan 1, 2016
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No trust on agreement

Address: 700078

I had placed order to snapdeal vide Order ID: [protected] Placed on 27 Dec, 2015. for XOLO Black 1X 32GB with Best deals on Mobile Covers, Upto 80% off & Airtel sim card . But sorry to say that I have not received any Mobile Covers, Upto 80% off as well as any assistance for airtel sim card ?I trust that the solution is solved very soon....
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vishal harale
Dec 31, 2015
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Xolo black 1x start touch screen hanging & battery backup problem

Address: Pune, Maharashtra

Dear sir, I have purchase xolo black 1x online on 11dec, 2015 from BLUEDART EXPRESS, village behrampur, gorgaon haryana. After 20 days touch screen of the phone started hanging up & not responsive the back key of the screen get automatically activated & any running application get closed. So take guidance me. Mobile IMEI no.[protected]...
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grinder2543
from Kanpur, Uttar Pradesh
Dec 31, 2015
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Xolo mobile are broken by company care in service providing

Address: 208014
Website: xolo.in

Mera mobile jo ki hamne service center ko repair karne ke liye diya tha . company wale ne repairing karne ke time mobile handset break kr diya. aur keh rhe ke phle se break tha. company policy ke according seal bhi agar broken hoti hai. to wo lete nhi. maine unko bilkul new mobile diya tha . kahi se kuch break nhi tha. ab wo break hua set mujhe de rhe hai . maine abhi receive nhi kiya h. abhi 2 month se upper ho gaye. koi sunwayi nhi ho rhi...
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rupesh8800
from Etawah, Uttar Pradesh
Dec 30, 2015
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Worst service by xolo mobile service centre, within guaranty period

Address: 110093

मैने अपना फ़ोन XOLO OMEGA 5.5 दिनांक ०४/०७/१५(04/07/15) को ख़रीदा। कुछ दिनों पहले मैने देखा की फ़ोन चार्ज करने के बाद भी बैटरी जल्दी खत्म हो रही थी। दिक्कत देखते हुए मै अपने फ़ोन को SAI COMMUNICATION (JU-197...
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Shanthamurthy
from Bengaluru, Karnataka
Dec 29, 2015
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Xolo care service

Address: Bangalore, Karnataka, 560058
Website: xolo.in

I had purchased xolo play 8x 1100 mobile and gave to service for charging problem. but i got it with few other problem like mic problem, OTG not dedicating. I raised complaint and send mail to xolo care till now i did not get any reply from them I have attached email and scenario details as below Hi Sir/Madam, Phone model: xolo play 8x 1100 IMEI No: [protected] location: Bangalore mobile: [protected] Phone purchased through...
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rakesh surinder
from Jammu, Jammu and Kashmir
Dec 29, 2015
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Charging problem in my xolo black 1x

Address: 144002
Website: www.snapdeal.com

Dear Sir, I've purchased Xolo Black 1X from www.snapdeal.com but there is problem in charging the mobile. When I make my phone charge except of getting charge it's got discharge. Some of the applications get stopped while using them. I'd visit the Service Center 3 times, I didn't got any positive response every time they ask for charges and the reason for charges are internal parts defect. I am not responsible for internal parts defect,...
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sudhakarrajulu
from Chennai, Tamil Nadu
Dec 29, 2015
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Change of mobile parts while servicing

Address: 600029
Website: www.xolo.in

Given XOLO phone service @ Digital Communications[protected], T Nagar Chennai with issue of Not charging and Back camera not working on 23rd Nov 2015 ( WO No.[protected] after the service I have received the phone on 11th Dec with change in my panel (Black to White) while enquiring they reverted check wheather the phone is working or not don't revert on the panels. After few days the phone got problem with MIC not working, Ringer Not Working,...
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Domnic Anthony Mascarenhas
from Mumbai, Maharashtra
Dec 28, 2015
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Issue with setting a ringtone

Address: Mumbai City, Maharashtra, 400064
Website: www.xolo.in

I have the same issue about the ringtone I have three xolo black 1x and I am not able to set the ringtone for incoming calls need to know what can be done about it my email ID is [protected]@yahoo.co.in contact no [protected]...
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Maahinmeher
from Delhi, Delhi
Dec 26, 2015
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Poor camera issue at omega 5.5

Address: 110008

Dear Executive I purchased a 8x 1020 and I face touch problem, I submitted mine handset at Mayank Service and they give me DOA of omega after that your distributor gives me 2000₹ less from mine purchasing amount, they take 600₹ extra and give me omega 5.5, i face camera problem at low light or no light mode means snape clicked too lighty when I clicked snape, within 2 days I submitted again at mayank service they replaced mine handset...
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rishi04 kohli
from Kashipur, Uttarakhand
Dec 24, 2015
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Sim slot of xolo black 1x is broken...service centre of xolo doesnot have another and any answers

Address: 110059

Dear sir, its only 2 mnths... after buying a xolo black 1x... it black out...but thats not a problem as service centre of xolo can fix it..but its the sim slot which is broken and they donot have any replacement of it...i can't throw a 10, 000 rupee ph. just for sim slot ...i know its a physical damage and i am ready to pay for it...but they doesnot have any replacement or not sure if they can arrange another one...please replace my phone...
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krishmobile.kanu
from Mumbai, Maharashtra
Dec 24, 2015
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Xolo Black 1X -Not Work Any Ringtone From Set Personal

Address: 395010
Website: Xolo.in

Sir, I have purchased a Xolo black 1X from Snapdeal on 01/12/2015. After 10 days of purchase I have problem with the set as Ringtone installed in the phone are getting Mute while incoming Calls. I contacted Snapdeal and they tell me Third party software installed. but problem persisted. I Contact three times but problem of the phone persisted. Again visited the service Center and left the phone with them 16/12/15 (WO no.[protected] but...
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krishmobile.kanu
from Mumbai, Maharashtra
Dec 24, 2015
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Company fault but not response from care & service station

Address: Surat, Gujarat, 395006
Website: xolo.in/Support

Hi, i m a surat citizen,
I had purchase xolo black 1x from snapdeal online store when i get my shipment open the box and use xolo black 1x and no ring tone ion incoming call, just i call xolo care and they aren't able to solv this problem online then i came at service station mobile bazar (Surat) udhna, they take my mobile and till today not solv this problem
Now not xolo care responce me ane not responce from service...
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rawat2491
from Chennai, Tamil Nadu
Dec 22, 2015
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Cheap manufacturing

Address: New Delhi, Delhi, 110071
Website: www.xolo.in/Black-1x/index.html#10

Dear Sir, I am writing to you to complain about the mobile I bought from your online store on 6th November 2015. I have been a loyal customer of yours for the last 4 years and have successfully made many purchases over the years. Unfortunately, however, this time I am dissatisfied with the service you have provided. The mobile I ordered was the latest smart phone, the XOLO Black 1X . My reasons for choosing this model was that you advertised...
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Sudeep Jayaraj
from Palghat, Kerala
Dec 22, 2015
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Lower part touch not working

Address: Kannur, Kerala, 670307

Few months back I had bought a xolo black and now the touch is not working at the lower part of the phone...its really disgusting... Plz help me...
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Shyam Sengar
Dec 21, 2015
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Not replacing the phone

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: Gadgets 360 and xolo

I had purchased the XOLO ERA HD through gadgets 360, when i unbox the phone it was faulty there was flicker screen. I had complaint to gadgets 360 regarding the same but they reply just go to xolo service center they will provide you DOA letter after that they will replace it but service center is not providing me DOA an all, while i eligible for DOA letter, I purchased the phone on 1st Dec 2015 and submitted to service center on 5th Dec...
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Sanja53
from Delhi, Delhi
Dec 18, 2015
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No received screen guard and back cover

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: SNAPDEAL

Dear sir, i have no received screen guard and mobile back cover . i received mobil 17.12.15 time 16.15. so please i want both item ... thanks sanjay chaudhary [protected]...
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Vicky Kapadia
from Noida, Uttar Pradesh
Dec 17, 2015
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Phone replacement not happening

Address: 400091
Website: www.xolo.in

I had issues with my Xolo phone since July 2015 which inspite of repeated phone calls, emails and service center visits is not getting resolved. The following are the details of the same: Device: Xolo Q700s $GB Black phone Purchase date: 15 Dec 2014 from Snap deal order no : [protected] . Issue: Its touch panel has stopped working since the month of july. Followup details: July 2015 - The device was submitted for repair to Wecare,...
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jishapraveen
from Kodungallur, Kerala
Dec 16, 2015
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Mobile broken

Address: 680553

My xolo mobile is broken when i gave it to printer care service centre thrissur for repair they told display and touch is damaged pcb is not supporting i have my valuable photos and vedios in that mobile is there any way to get that photos ?...
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