Claimed

Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
Resolved
1271
Unresolved
128
Contacts

File a complaint to Xolo

Having problems with Xolo?

File a complaint and get it resolved by Xolo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Xolo reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sachin1987
from Delhi, Delhi
Feb 23, 2016
Resolved
Report
Copy
Resolved

Xolo opus 3

Address: Gautam Buddh Nagar, Uttar Pradesh, 1100036
Website: www.xolo.in

Sidear r maine xolo opus 3 liya tha aur uska sg solution se insurance karvaya tha unhone batay ki mother board main problem hai sir insurance karvane ke baad bhi mujhe 2500 rupaees maang rahe hai aap batao kya ye sahi hai . mujhe ab naya phone lena tha par main ab xolo nahi lunga naa hi kisi ko lene ke liye kahunga . kya is model ka mother board itna mehnga aata hai ...main ab consumer court jaane ke baare main soch raha hu...my mobile no...
Helpful
Found this helpful?
2 Comments
Report
Copy
G
GK Kiran Kumar Bhamidipati
from Pune, Maharashtra
Feb 23, 2016
Resolved
Report
Copy
Resolved

Demanding huge amount for touch screen mobile within warranty

Address: 500036
Website: www.XOLO.in

I have purchased new mobile in december15 for 7394 from XOLO model is XOLO8X-1000i16GB Black
Unfortunately my mobile brocken when iam put charger to charging the mobile
and i visited service center at ameerpet hyderabad near lal bangla. they replied my we will not give waranty for touch and demanded Rs 4500 /- approx. including taxes and labour charges .

PLEASE NOTE THAT THEY ARE NOT EVEN TOUCH MY PHONE THEY ARE...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Jhansi, Uttar Pradesh, 284001

TO WHOMSOEVER IT MAY CONCERN /xolocare

Dear team,

Please note that I have purchased a XOLO 1X32 GB, item code GC630298, order no [protected], sub order no [protected], IMEI no [protected] onlinefromsnapdeal.com, which I received on 1 Dec 15.


There was a display fault (white screen) and battery fault n the phone so I submitted it to the XOLO service centre ‎on 11 Jan 16. They...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivekanand chaubey
from Gohana, Haryana
Feb 21, 2016
Resolved
Report
Copy
Resolved

A display fault white screen and battery fault n the phone so i submitted it to the xolo service centre on 11 jan 16.

Address: Jhansi, Uttar Pradesh, 284001

Please give me answer.any email answer not reced me in 5-6 email
On Feb 15, 2016 1:33 PM, to till date "vivek chaubey" wrote:

TO WHOMSOEVER IT MAY CONCERN /xolocare

Dear team,

Please note that I have purchased a XOLO 1X32 GB, item code GC630298, order no [protected], sub order no [protected], IMEI no [protected]onlinefromsnapdeal.com, which I received on 1 Dec 15.
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
santosh dangare
Feb 17, 2016
Resolved
Report
Copy
Resolved

Black 1x

Address: Aurangabad, Maharashtra, 431133
Website: xolo.in

I brought Xolo black 1x mobile on 24 Jan 2016 on snapdeal but my mobile charging not properly battery down very fast and it takes too much time for charging of battery ...and sometime it gets switched off autimatically please help mi in this problems...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhawani Sarswat
from Hyderabad, Telangana
Feb 17, 2016
Resolved
Report
Copy
Resolved

Xolo one hd

Address: 800001

I am using xolo one hd i purchse it from amazone on 3 feb 2016 now my phone getting off automatic and screen comes black . please help regarding this issue...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sourabh1998k
Feb 15, 2016
Resolved
Report
Copy
Resolved

Not getting switched on

Address: Hoshiarpur, Punjab
Website: www.lavamobiles.com

I had just purchased xolo one HD from amazon and its not responding nor it getting on I got the delivery today only please undertake my request and reply me fast to take next step...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh Technoo
Feb 15, 2016
Resolved
Report
Copy
Resolved

Not Charging & Not Power On...

Address: Salem, Tamil Nadu, 636010

My mobile battery goes low and switched off. Then I put charging but its not charging also no charging indication, also not power on. I went service center today. They are telling Mother board problem. Also I begged him to boost battery, He is not able to listioning my words. Finally he is telling we are not taking xolo device for service. He given me a written also.

He is telling me to go to another service center, may be...
Helpful
Found this helpful?
10 Comments
Report
Copy
P
prabhat Tamrakar
from Bengaluru, Karnataka
Feb 15, 2016
Resolved
Report
Copy
Resolved

My mobile q610s is not switched on

Address: 560059

After formating my mobile it is not switched on.

it always show front starting banner "XOLO" after few sec it again restart and
same process is repeated....
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Gagan305
Feb 12, 2016
Resolved
Report
Copy
Resolved

Not connected to computer speaker

Address: Gwalior, Madhya Pradesh, +91
Website: www.consumercomplaints.in/new_complaint

I am not able to connect my xolo era to computer speaker
While other mobile phone like micromax Intex easily connected...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jyoti dasila
from Delhi, Delhi
Feb 12, 2016
Resolved
Report
Copy
Resolved

Xolo 8x-1000

Address: Bhopal, Madhya Pradesh
Website: Www.consumercomlaints.in

My phone is in warantee period.One sim slot of my phn is not working, I went to the xolo centre in bhopal.they are saying that they will take 1200 to repair it..I want to complain that they are taking money even when it is on warranty...
Helpful
Found this helpful?
Write a comment
Report
Copy
F
Farooq Rock
from Hyderabad, Andhra Pradesh
Feb 10, 2016
Resolved
Report
Copy
Resolved

No solution for query about ticket: 163781 and worst behaviour by call agent xolo customer care.

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.xolo.in

I bought a XOLO play tegranote tab from amazon.in on[protected], i got problem of charging with that and I reached xolo service center on[protected] for repairing it as i have warranty of 1 year from the manufacturer.He sent it to the manufacturer on[protected] and from their they said they have got DOA certificate and asked me to get (box along with all the accessories i got from the tab)but problem was I lost the box instead i got all accessories...
Helpful
Found this helpful?
14 Comments
Report
Copy
C
Chintan Slipknot
Feb 9, 2016
Resolved
Report
Copy
Resolved

Ringtone not set

Address: 311031
Website: xolo.in

I have the issue about the ringtone I have xolo black 1x and I am not able to set the another ringtone from sd card for incoming calls need to know what can be done about it my email ID is digi.[protected]@gmail.com
Mo. [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Madhvi Sharma
Feb 8, 2016
Resolved
Report
Copy
Resolved

Bad services of xolo

Address: New Delhi, Delhi, 110085

I m using xolo black 1 x, i am using xolo from past 5 years, and this is my 4th xolo phone, i bought 2 xolo black 1 x in November, in 1 handset i insert new empty 32 gb memory card and that hang after that, where Expandable memory is 128 GB, and other xolo black 1 x auto hang and now touch not at all working, i took that to service center the state away said it is liquid damage but there is no such problem, these phone also have heat-up problem,...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jhuma deogharia
from KOLKATA, West Bengal
Feb 3, 2016
Resolved
Report
Copy
Resolved

Where, i have to go?

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.xolo.in

I had placed order to snapdeal vide Order ID: [protected] Placed on 27 Dec, 2015. for XOLO Black 1X 32GB with Best deals on Mobile Covers, Upto 80% off. But sorry to say that still to date I have not received any Mobile Covers, up to 80% off .I had contracted with you on 01.01.2016 through consumer complaint.in Team but in that time I had been told as follows "on Jan 04, 2016
Dear Customer, Greetings of the Day! Thank you for...
Helpful
Found this helpful?
6 Comments
Report
Copy
A
Akshay Dudhawade
Jan 30, 2016
Resolved
Report
Copy
Resolved

All work is not good

Its work is not good just like camera, touch, speaker work only one, over heatinh, hanging all time, every week I restart this phone, auto rotation is not well, is glass is not gorilla is the simple glass...
Helpful
Found this helpful?
2 Comments
Report
Copy
K
Kushalatha
from Bengaluru, Karnataka
Jan 28, 2016
Resolved
Report
Copy
Resolved

Speaker and mic not working and restore not done

Address: 560001

Hi Sir,

We have XOLO Q2500 Mobile this suddenly ringtone and music not coming, incoming is working fine but out going not working voice not coming, checked volume also is ok, i think this is software issue, pl clear the issue

Regards
Kushal...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pratap jagadale
from Pune, Maharashtra
Jan 27, 2016
Resolved
Report
Copy
Resolved

Mobile made dead at authorised service centre by xolo repair technician.

Address: Nashik, Maharashtra, 422010

Dear Sir,
I Own XOLO Omega 5.5 mobile since May 2015, IMEI no of the product is [protected]. There was a mobile hang up issue so I submitted my phone for software re-installation on 16/01/2015. Please refer the attached Job sheet.

For software updation, It hardly takes 2 hours. They have taken ten long days to do the task. they called up today & said that mobile has become dead. There is some workmanship related...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Siddhartha Tiwari
from Mumbai, Maharashtra
Jan 25, 2016
Report
Copy

Xolo q900s win

Address: Gwalior, Madhya Pradesh, 474001
Website: xolo.in

I got my screen broken ...I gave it to your authorized service center . they in place of replacing the screen they converted my phone from q900s win to q900s plus..without informing and now it get crash anytime...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Dhiraj Dev Singh
from Jammu, Jammu and Kashmir
Jan 22, 2016
Report
Copy

Xolo 8x1100 mobile

Address: Jammu, Jammu and Kashmir, 180001
Website: www.xolo.in/service-centers

Hello,

Myself Dhiraj, a disappoint customer of your service.
I purchased your mobile set in the middle of march and from the starting i faced some issues regarding the voice and auto switch off.
But in July the mike of the set is totally not in the working condition and the set goes switch off automatically.
Then I submitted my set In B.I. Mobile Sales and Service[protected] Jammu.
After approx 80...
Helpful
Found this helpful?
1 Comment
Report
Copy