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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
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Xolo reviews & complaints page 46

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L
lanngdatyagi
from Bengaluru, Karnataka
Nov 8, 2014
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Servicing of my XOLo mobile Q2000

Address: Bangalore, Karnataka

My mobile Q2000 was under warranty when it started having problem with screen. I submitted my mobile to the service center at Bangalore on 15th September and I was said that I will receive the mobile in around 15 days. Now even after around 2 months the mobile is still not being repaired. When I call the customer care the only response that I am getting is that your mobile will repaired and returned to you shortly. This same message is being...
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anbab69
from Bengaluru, Karnataka
Nov 8, 2014
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Worst Service & Customer Care

Address: Coimbatore, Tamil Nadu

My name is A.Anandbabu from Coimbatore, TamilNadu. My xolo mobile model Q900, IMEI No- [protected]. My Work Order No.[protected]/[protected] F1 Info Solutions & Service, Coimbatore, TN - 641006). The Work order attached with this mail. Mobile Problems are 1. Display dead - Display dead on every day 2 to 3 times. 2. Camera - All photos are in white shade. Pictures not in clear. 3. Battery - No battery backup. Weak backup...
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MAK1982
from Patur, Maharashtra
Nov 7, 2014
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Regarding mobile repire pending one & half Month work order -310000821193

Address: Jabalpur, Madhya Pradesh

I have given my xolo Q1000 OPUS black mobile for repire having issue in display and Sound on dated 09.10.2014 at Excellant Solution Jabalpur MP . Over a period of one & half month pass but no response from customer care or customer toll free . Please help me in this case otherwise i am going to court for justice Mohammad Aslam Khan [protected]...
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Tilak Shankar
from Bengaluru, Karnataka
Nov 7, 2014
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Xolo no response and service from xolo

Address: Bangalore, Karnataka

I purchased XOLO Q2000 on 13/2/2014 just after a 7 month i had some display issue in the phone, i had warranty of 1 year so i gave for shrishti service on (2/9/2014) they told me that they will return it by 20 days but till now its not returned and i am calling to G.Jeevithan Karnataka Xolo care head he is disconnecting the call. i am nethier getting response nor the service even from the xolo care. i need replacement of my cell...
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Dhiman
from Pune, Maharashtra
Nov 7, 2014
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Battery Q500

Address: Faridabad, Haryana

Dear sir, i have your phone Q500 but his battrey is destroyed in before 6moth of bill date last two month i have visit in service center thay are no respnce for this matter, thay have to say take a new phone in market kindly tall to us what are do it to me ?? help me !!! regard Sunil Dhiman 997, Jawaher Collony N.I.T Faridabad 121005 Tel :- [protected]...
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raghavendrark18
from Bengaluru, Karnataka
Nov 7, 2014
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XOLO A 600 .. XOLO are cheatting

Address: Bangalore, Karnataka

This is my experience with XOLO A 600 purchased in last week of feb 2014 3 time its given for service to M/s Shrishti Service center Rajajinagar, Bangalore two times handset was returned back after 50 to 60 days and 3rd still not, M/s Shristi Servcie Center collect back the acknowledgement and give no service slip or receipt for returning the handset after repair, After repair with in 2 or 3 weeks a new problem arises again we need totake...
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Rakesh Navadiya
from Mumbai, Maharashtra
Nov 6, 2014
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XOLO Q1200 Battery Problem

Address: Vadodara, Gujarat

Dear Sir/Madam, I had purchased a Xolo handset, as per below details. Make : Xolo / Model : Q1200 / IMEI # : [protected] / Purchase Date : 27 June 2014. I experienced the problem of battery getting discharged at rapid pace. The problem was observed within 2 months of purchase. Subsequently, I got it checked at company's authorized service centre. Battery swelling was noticed and the mobile screen was also found popped up from one of...
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Preetixolo
from Mumbai, Maharashtra
Nov 6, 2014
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Battery Problem Q1200

Address: Mumbai City, Maharashtra

My name is Preeti, have prchased Xolo Q1200 in Aug'2014. Within 2 months it's battery got swollen. Even after it's in warranty period, customer care people are refusing to replace it with free of cost. Please suggest. I am very disappointed with Xolo Service & Products & Find it worthless. if no reply or services has been received, then have no option other than filing a case in consumer court. [protected]@gmail.com...
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Tilak Shankar
from Bengaluru, Karnataka
Nov 6, 2014
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Xolo - No response and service from xolo

Address: Bangalore, Karnataka

I purchased XOLO Q2000 on 13/2/2014 just after a 7 month i had some display issue in the phone, i had warranty of 1 year so i gave for shrishti service on (2/9/2014) they told me that they will return it by 20 days but till now its not returned and i am calling to G.Jeevithan Karnataka Xolo care head he is disconnecting the call. i am nethier getting response nor the service. i need replacement of my cell phone. Mobile Model: XOLO...
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seiboy touthang
from Kolkata, West Bengal
Nov 5, 2014
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XOLO CARE IN MANIPUR SUCKS!!!!!!!!!!!!!

Address: Imphal East, Manipur

I bought XOLO Q-800 X-Edition from Flipkart in the month of January 2014. Unfortunately, the camera stopped working after a few months. So i took it to the XOLO SERVICING CENTRE in Manipur ( RK TELECOMMUNICATION, Thangal Bazar, Imphal West) on 19/05/2014 for REPAIR. But to my horror, till date i.e. 05/11/2014 my phone is still under REPAIR and they told me to wait patiently. To be honest, I am running out of Patience. How much longer do i...
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H
hchins
from Ahmedabad, Gujarat
Nov 5, 2014
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xolo - Q1010I Mobile Switch Off ( Dead ) after two month

Dear Sir, My self Hardik Nayak, has purchase a XOLO Q1010I cell phone on dated 19.08.2014 from ahmedabad. after two months cell phone is dead ( switch off ) which is in warranty period. I have given it to Abhishek Technologies at Himalaya Mall Ahmedabad. I have given it in dated 22.10.2014. and the executive at the service centre informed that 25 days. i talk to customer care they said your phone is in progress, i want to say that how...
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padmaninja
from Pune, Maharashtra
Nov 5, 2014
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Xolo Q1000s Screen issue from June 2014. No update from Service center

Address: Hyderabad, Andhra Pradesh

Hi, I purchased the XOLO Q1000S in the month of FEB 2014. All of a sudden the phone switched off and no switch on after that. Gave it for service in June 2014 in Hyderabad branch and they gave the ticket number[protected]. The printer was not working so they did not give the ticket registered paper. After a long followup they said its a screen issue and it can not be replaced and will send the replacement phone. Today its 4th NOV and I...
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ganandam
Nov 4, 2014
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XOLO- Q1010i Replacement problem

Address: Hyderabad, Andhra Pradesh

Date: 04/11/2014. Dear sir, Sub: - XOLO- Q1010i Smart phone problem within one month 1). On 02/08/2014 I purchased one XOLO – Q1010i smart phone at Hyderabad (i.e.as bill attached) for Rs 11, 500/- . 2). And on 21/09/2014 I found a LINE one touch screen of my smart phone, And on 22/09/2014 this problem was informed to XOLO Care. And as per XOLO Care suggestion I submitted my smart phone to repair at:- Xolo Mobile...
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padmavathi poruri
from Pune, Maharashtra
Nov 4, 2014
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Xolo Q1000s Screen issue from June 2014 till now no replacement

Address: Hyderabad, Andhra Pradesh

​Hi, I purchased the XOLO Q1000S in the month of FEB 2014. All of a sudden the phone switched off and no switch on after that. Gave it for service in June 2014 in Hyderabad branch and they gave the ticket number[protected]. The printer was not working so they did not give the ticket registered paper. After a long followup they said its a screen issue and it can not be replaced and will send the replacement phone. Today its 4th NOV and...
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jimsjohn
from New Delhi, Delhi
Nov 4, 2014
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Company despatched a replacement phone after one month still not delivered in hand

Address: New Delhi, Delhi

Sir/Madam, After several complaints and Follow ups I managed to get a call from concerned person of xolo service. Although dealing with xolo was a real nightmare for me, I got a call on 31.10.2014 from xolo that company has arranged a replacement for me and has despatched it from noida, now it's the sixth day and still I had not got my cellphone, according to the official the phone was despatched through courier service. In this modern...
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Naren0913
from Jangaon, Telangana
Nov 3, 2014
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Phone given for repairing not received, and no response from service centre

Address: Chennai, Tamil Nadu

My Q3000, IMEI No. [protected], was given for repair on 6/10/14 and the executive at the service centre informed that 25 days will be required to do the needful which was a shocker, exact sentence was that the phone will be repaired or replaced and delivered in 25 days max to max. The worst part is they will never pick the call and even they pick the call, wantedly they will disconnect and pretend that the voice is not reachable. And...
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vivek10
from Mumbai, Maharashtra
Nov 3, 2014
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Delay in delivering my handset which was given for repairing

Address: Gautam Buddh Nagar, Uttar Pradesh

I submitted my xolo x1000 set at the service centre outlet at sec 62 noida on[protected] whose work order number is[protected], there was some battery problem which they said they will replace it, i asked for the repairng cost but they said they will messege me whithin two days, and said you will get your set done within 20 days max. Now its 2nd nov and there is not a single update from the service centre and the xolo company about what...
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Jayy Khatri
from Chandigarh, Chandigarh
Nov 2, 2014
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Received wrong handset after 2 months service.

Address: Surat, Gujarat

Dear Sir / Madam I purchase a Xolo Q1000s during March 2014 with good faith that Xolo is quite different from existing cellphone companies in terms of performance and service matters. Unfortunately, in September my phone is troubling some mike related issues for which I have submitted the phone to your service centre Latest and 4th job sheet no.[protected] dated 01.11.2014 IMEI Serial. [protected] I have intimate to collect...
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Ragul thangadurai
from Mumbai, Maharashtra
Nov 1, 2014
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reg replacement of xolo q700

Address: Coimbatore, Tamil Nadu

I bought XOLO Q700 (IMEI: [protected]) on[protected] with one year warranty and i really trusted the company to give better usability but all started after 3 months first with speaker problem (it was taken 10 days to repair ) and then with motherboard problem(it was taken 1 whole month to service they sent mobile to Headquarters Noida) and now finally problem with display(black dots with liquid when touches it spreads), camera quality...
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M
mehta meet
from Mumbai, Maharashtra
Nov 1, 2014
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1 mahina ho gaya abhi tak phone repairing me se wapas nai mila

Address: Vadodara, Gujarat

actually meine apana phone a.b. comunication, baroda ke xolo care mein apana phone repairing ke liye diya hua hai amujhe bola gay tha ki apaka phone 10-15 din mein wapas aa jayenga abhi tak mujhe apna phone wapas nai mila agar unse pu6te hai to woh log to aesa hi bolte hai ki apaka phone noida me processing mein pada hai.. abb aap mujhe yeh batao aakhir mujhe apana phone kab milenga warna mujhe consumer care mein apaki report durj karvani...
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