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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
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Xolo reviews & complaints page 47

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G
Gautam Vasani
from Mumbai, Maharashtra
Nov 1, 2014
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Phone not received from the company after 2.5 month

Address: Ahmedabad, Gujarat

This is a very bad company in terms of customer service i have submitted my phone on 10th sep, 2014 for display issue whereas they have told me that they can give me back till the 6th oct 2014. But till today, I have not get any response or call from this service.Moreoever, many times I have call to that customer care service(Himalay Mall, drive in road, Ahmedabad) .But they are not saying any updates regarding my issues.This is pathetic...
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Anup Kawale
from Kolkata, West Bengal
Nov 1, 2014
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not providing service for online purchased product

Address: Belgaum, Karnataka

Repected Sir/Mam I am Anup.G.Kawale from Belgaum, Karnataka. I was a great xolo enthusiast but it turn to an nightmare. I had purchased xolo q700s plus online on 18-october-2014 from ebay and i got it delivered on 27/oct/2014 from bluedart courier. its imei no [protected] is mobile is working fine but its mic is not working. i rushed to the nearer xolo care i.e atul communication belgaum, karnataka. but the care person refused...
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ashfaq mulla
from Mumbai, Maharashtra
Oct 31, 2014
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worst perfomance and worst service

Address: Thane, Maharashtra

Purchased an xolo mobile a600 on may 2014 on d next went off, took it to service centre for repair at C COM telecom Thane kept it for repair for 28 Days From the day of purchase the phone went off for 4Times, Now on 27 th of September the phone again went off again submitted for repair since today 31st of october phone is still lying in the company waiting to repaired! NO positive response from the service centre nor from the COMPANY and...
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ashu koul
from Jammu, Jammu and Kashmir
Oct 31, 2014
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not refunding the mobile

Address: Jammu, Jammu and Kashmir

my phone display was broken down so i submitted it to xolo customercare in august month 2014 & when i talk to customercare they said your phone is in progress, i want to say that how much time it takes to replace the display i want my phone urgently . is this is your service bull service . my mobile model no is - xolo A-600...
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krunal dudhwala
from Delhi, Delhi
Oct 31, 2014
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मोबाइल कस्टमर केर से ना मिलने के कारण...

Address: Surat, Gujarat

मेरा नाम प्रतीक नागदावाला है| ओर में सूरत गुजरात से बिलोंग करता है| मैने २९/०८/२०१३ को नया मोबाइल लिया हुआ था| मोबाइल का मॉडेल नंबर XOLO Q-600 है| मोबाइल का I.M.E.I नंबर [protected] है| मेरे मोबाइल...
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ajay karangia
from Ahmedabad, Gujarat
Oct 30, 2014
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not received under repairing mobile till 1 month and above

Address: Vadodara, Gujarat

I have xolo Q700 mobile which is in warranty period. I have given it to A.B communication Baroda ( work order number[protected] I have given it on 25 sep 2014, not get it till the date .I have complained many times in xolo care. they just said that it is in under process. thay dont give me the date when I ll get my cell. I have lost my 15 % of warranty period in repairing time. I am not able to manage my work without my cell. Please...
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M. M. Khadakkar
from Delhi, Delhi
Oct 30, 2014
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Malfunctioning of Mobile Handset Sr. No 911332301973595

Address: Bharuch, Gujarat

I have purchased Xolo Handset Model A600 from M/S Friends Mobile, Station Road, Bharuch on 11.05.2014. The hanset started malfunctioning like touch screen not responding, phone automatically switching multiple modes during operation, call getting drop during use etc. To rectify the problem, the handset was taken to your Ankleshwar service centre in Sept'14 1st week. They sent the handset to factory for rectification & was received back...
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jimsjohn
from New Delhi, Delhi
Oct 29, 2014
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Faulty phone received as replacement from company, deposited with service center, still not delivered.

Address: New Delhi, Delhi

Sir/Madam, I am a xolo smartphone user, from past two months I am fed up because of a xolo phone that I've purchased. When i bought the phone it was not working well, shopkeeper himself replaced the phone. Then again, I deposited it with the service centre for the second time on 23.08.2014 ( work order no. :[protected], Model: Xolo Q1000 OpusOpus), I got a replacement phone after 40 days from company after complaining for several time....
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Nil Amrutkar
from Nashik, Maharashtra
Oct 29, 2014
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PROLONGED SERVICES IN REPAIRING HANDSET

I HAVE GIVEN MY HANDSET FOR REPAIRS ON 6th OCTOBER 2014 FOR PROBLEM OF BACK KEY NOT WORKING, RINGER NOT WORKING PROPERLY & HEAT UP ON CHARGING AS PER WORKORDER NO.[protected], MY IMEI NO. [protected] XOLO Q1000 OPUS MODEL. SUBMITTED AT NASIK. MORE THAN 3 WEEKS HAS GONE BUT STILL NOT RECD MY HANDSET. I AM VERY MUCH IRRITATED BY YOUR VERY POOR AND PROLONGED SERVICES. IF YOU ARE NOT IN A POSITION TO GIVE PROPER AND QUICK SERVICES TO...
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gurpreet2222
from Kolkata, West Bengal
Oct 29, 2014
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HARASSMENT OF REPAIR MOBAIL

Address: Kolkata, West Bengal

RESPECTED SIR/MADAM I BUY A XOLO MOBAIL .MY BOBAIL IS SOME PROBLEM IN POWER ON OFF. YOUR SERVICE CENTER (BULLYGANGE CIRCLE)TAKE UNLIMITED TIME FOR SERVICE. SIR PLEASE PROPERLY REFUND MY HANSET AS SOON AS POSIBLE.MY MOBAIL NO-[protected]...
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raju kasa
from Mumbai, Maharashtra
Oct 28, 2014
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XOLO Play_8X-1200 (IMEI : 911376300005644 )

Address: Mumbai City, Maharashtra

Dear Sir, Refer to trail mail. [protected]@xolo.in ID is not working. I express utmost disappointment with the service of XOLO.I have been trying to get handsfree of XOLO for last 4 weeks without any sucess.I had visited Vile parle, Malad, Goregaon service center where there is no stock.Calls to numerous customer care have also not yielded any result. Witin a month of purchase, the device is getting heated up.Full Battery now gets drained...
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Pooja25
from Delhi, Delhi
Oct 28, 2014
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faulty new handset and prolonged service response

3 months ago, I saw XOLO1010i phone ad expressing great features and I decided to invest my money in this home grown product But just 1 month later, it started showing issues. First the speaker volume automatically varied giving a bad music experience and later the screen lock button at the side went dysfunctional.I felt it was an OS update error and I kept updating the OS whenever I got a notification but the problem still persisted. Within...
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jyotish patel
from Delhi, Delhi
Oct 27, 2014
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xolo play8x-1100

Address: Bharuch, Gujarat

Dear Sir, / Madam Myself jyotish patel has purchase a xolo play 8X-1100 cell phone on 12.09.14 from city collection bharuch gujarat.. Unfortunately its on /off(Power) button went off within a week. I went to a authorized service center of xolo First “He told me it will take few days to repair and he can not repair my phone and without our concern he directly send it to the company for further recovery. Now he told us that we will get the...
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ganandam
Oct 27, 2014
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XOLO- Q1010i

Address: Hyderabad, Andhra Pradesh

Date: 27/10/2014. To, The Manager, XOLO Customer care and support. Sub: - XOLO- Q1010i 1). On 02/08/2014 I purchased one XOLO – Q1010i smart phone at Hyderabad (i.e.as bill attached) for Rs 11, 500/- . 2). And on 21/09/2014 I found a LINE one touch screen of my smart phone, And on 22/09/2014 this problem was informed to XOLO Care. And as per XOLO Care suggestion I submitted my smart phone to repair at Xolo...
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Animeshmadhu
from Mumbai, Maharashtra
Oct 27, 2014
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Regarding XOLO-Q1000S

Address: Meerut, Uttar Pradesh

Dear Team XOLO, Greetings from Animesh, User of XOLO-Q1000S, I have purchase this phone on 3.1.2014 and in last 10 month this phone is in customer care twice because of its technical fault. first fault is almost 4 months back when its motherboard was dead that time Your local channel partner Shree Ji Communication in meerut is taking almost 26 days to do the needful, and again my display was broken and the phone was submited at Shree...
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gkgaur
from Mumbai, Maharashtra
Oct 27, 2014
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phone is not service in 1.5 months

Address: Bangalore, Karnataka

Hi, I have given my phone at VR-Info service in Bangalore on 11-Sept-2013. Details are as below: Job No: C14090215 IMEI no: [protected] Can anybody tell how many days they will take to service? Is XOLO has capability to service any phone? Regards, Gaurav...
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vijay karale
from Pune, Maharashtra
Oct 27, 2014
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Problem for xolo mobile.

Address: Nagpur, Maharashtra

Dear Sir, / Madam Myself vijay Karale has purchase a xolo play 8X-1000 cell phone on 10.09.14 from city collection sitabuldi Nagpur.. Unfortunately its on /off(Power) button went off within a week. I went to a authorized service center of xolo First “He told me it will take few days to repair and he can not repair my phone and without our concern he directly send it to the company for further recovery. Now he told us that we will...
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shalendrap
from New Delhi, Delhi
Oct 27, 2014
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Xolo - servicing regarding my xolo Q2000

Address: New Delhi, Delhi

Dear Team, I have Xolo Q2000 ( IMEI No. [protected] )is submitted the Xolo service center 18-Sep-2014 and return my handset to 07-Oct -2014 in bad condition like that break body by Xolo service center and old issue is not resolved and Xolo service center is resubmitted my hand set and say that handover to me 15-20 days but today 20 days completed but no any update to Xolo end .Xolo customer care all persons says your handset is under...
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GURUJISALEM
Oct 26, 2014
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XOLO-Q 1200 BATTERY PROBLEM

Address: Salem, Tamil Nadu

Dear sir, Recently(july-14) I bought XOLO-Q 1200 and its nice.But within 3 months of its operation, it started switching off automatically, despite charged properly. I took the handset to service centre at salem, Tamilnadu and got the information that there may be a software issue. after two days, they reportedly saying despite changing the software, problem persists and it is actually battery issue(swelling) and hence, they sent the set...
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arunforever
from Noida, Uttar Pradesh
Oct 25, 2014
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servicing regarding my xolo Q1200

Address: New Delhi, Delhi

My name is Arun unable to attach bill...but u can get details from IMEI number IMEI no-[protected] Battery of my phone has been swelled . i immediately submitted it to the nearest service center. and the expected date given by them is 10 /oct/2014..and till now there is no update regarding it. when enquired at service center ..they told me to wait till 25/oct/2014 .. By recieving the expected delivery date, i postponed...
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