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Xolo Complaints & Reviews

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Updated: Jan 27, 2023
Complaints 1399
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1271
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Xolo reviews & complaints page 49

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C
CHUPANCHUPAI
from Delhi, Delhi
Oct 18, 2014
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IT HAS BEEN 42 DAYS SUBMITTED MY PHONE STILL NO UPDATE

I SUBMITTED MY XOLO Q 1200 ON DATED 6 SEP AT TECHNOCARE SOLUTION, LAJPAT NAGAR, DELHI. TODAY IT HAS BEEN 42 DAYS STILL THEY ARE SAYING IT WILL TAKE TIME, I HAVE MAILED XOLO THREE TIME BUT NO ONE REVERTED. AT FIRST THEY SAID IT WILL TAKE 15 TO 20 DAYS TO REPAIR BUT STILL AFTER 42 DAYS NO ONE UPDATING. IT IS A WORST SERVICE EVER I SEEN. SERVICE CENTER SAYS TALK TO CUSTOMER CARE ABOUT YOUR PHONE STATUS AND CUSTOMER CARE AS USUAL SAYS IT WILL...
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pong123456
from Delhi, Delhi
Oct 17, 2014
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phone repair

Address: Kamrup Metropolitan, Assam

Its been almost a month i gave my mobile for repair and still now i haven't got any updates from care center. I trusted this company when usually people don't as because of new company but now m repenting because of XOLO care center service, the way they behave so rude to customers and they can can give excuses so easily. When i contacted they are asking money to get it repair when its in warranty period.The care center address is c/o bipin...
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Bipin Shiroya
from Mumbai, Maharashtra
Oct 17, 2014
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Xolo - Xolo X1000 Mobile Handset Problem since Last FIVE Months

Address: Vadodara, Gujarat

This complaint is 15 DAYS OLD, but no one replied even after many reminders & emails. THIS TYPE OF WORST SERVICE PROVIDED BY XOLO MOBILES. PL. THINK TWEICE TO GO FOR XOLO MOBILE. Dear Xolo Customer Care, Ihave the Xolo X1000 phone. Which has the problem of heating and battery gettingdischarged. Handed over for repair to Xolo service wide W O No.[protected][protected][protected]. This phone is under repairsince last four...
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tushar146
from Mumbai, Maharashtra
Oct 17, 2014
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phone not recieved since last 45 days..

Address: Chittorgarh, Rajasthan

sir i submitted my xolo-Q700 phone at xolo service center meerut on 2nd september 2014 and they told me that the phone will come aftr 15-20 days.. but its 17 october 2014 i have not recieved my phone. i am calling them continiously but they are telling 1 week more. 1 week more after that it will be 52 days and moreee... i need to register complaint against xolo service center meerut and XOLO company....
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sp255922
from Karnal, Haryana
Oct 16, 2014
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Complaint regarding 28days new phone in warranty

Address: New Delhi, Delhi

I bought this model no A550s on 06/09/2014 from shivam communications with serial number 1169. Suddenly after using for 28 days my battery was not getting charged. I went to the service station hoping for the resolution and to my astonishment they told me that there was some motherboard issue and it will cost me Rs2800. I bought this phone for Rs5350 with an one year warranty and it is absurd for me to pay again for which i have valid warranty.Kindly...
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Crjaiswal
from Ahmedabad, Gujarat
Oct 16, 2014
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Product & Service

Address: Mehsana, Gujarat

Details of Mobile are as Below: Buyer`s name: Chetan R. Jaiswal Date of Purchase:22/01/2014 Model No.:XOLO Q 1000 opus IMEI 1:[protected] IMEI 2:[protected] SN: Q1000O013L2008316 Problems:1) Camera Hangs during capturing 2) Automatic Mobile Switch-off several times a day 3) Speaker Problem (incoming voice is not being received properly) 4) Display Hangs frequently during process 5) Power Button not working properley. I...
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sandeep acharyas
from Suratgarh, Rajasthan
Oct 16, 2014
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TOUCH PROBLAM CUST WANT TO SWAP AND 3RD TIME REPEAT IN SERVICE CENTER ON 3 MONTHS

Address: Jodhpur, Rajasthan

DEAR SIR/MADEM MY MOBILE PURCHES ON INVOCE DATE 21/05/2014 MODEL NO. XOLO A 600, IMEI NO. [protected], WARRANTY STATUS; YES. MY MOBILE IN VERY MISTEC AND CREATE PROBLEM TOUCH SCREEN DEFECTIVE / NOT WORKING / BATTERY PROBLEM / CHARGING PROBLEM / NETWORK PROBLEM ETC. MOBILE SUBMITED ON XOLO SERVICE CENTER 3RD TIME AND REPAIRE. MY HANDSET LAST TIME SUBMITED ON 1. DATE 29/09/2014 2. WORKORDER NO.[protected] 3. XOLO CARE CODE...
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ManishPundir
from Delhi, Delhi
Oct 16, 2014
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Mobile not recived

Address: Meerut, Uttar Pradesh

Dear Sir, I am Purchased xolo2000 phone in feb.2014. after some month phone not working properly so that i have submitted my moblie x2000 in service center meerut after1.5 month i am recived mobile X2500.i am using X2500.but after 2 to 4 days In mobile Display line is coming, again i am visit service center and deposit mobile 23.sept 2014, he told me u recived ur phone with in 15 days but till now i am not recived my phone..Wht can i do...
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Address: Ahmedabad, Gujarat

I have xolo q1010i. Display was damaged due its display came under my hand. But glass was not damaged. I went to its service centre and that guy said it doesn't come under warranty. So i said no problem replace it with new. I was stunned to hear the price of that ips lcd display. The price was 5500 Rs for a phone which costs around 11000 Rs. So why they are giving this so callled warranry. I request consumer complaint forum to take necessary...
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shammisingh
from Delhi, Delhi
Oct 16, 2014
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xolo x900 mobile

Address: Bidar, Karnataka

Hello sir, I am harvinder singh from bidar karnatka.I had purchased a Xolo x900 phone from Flipkart in august 2012.after eight months it had some network issue so I submitted it to Xolo care in July 2013 and till now I don't know where my phone is.Xolo cc says we have no record of your phone.phone's cost was 22000.please help me to get my money back. Thank you Harvinder Singh...
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pujasharma
from Bengaluru, Karnataka
Oct 16, 2014
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failure to repair phone in 4 weeks even

Address: Bangalore, Karnataka

My Xolo Q700 phone was hanging quite often, display would go off many a times and the battery was completely swollen. I submitted my phone (a person from Service point, Bangalore, came to collect my phone from residence) on September 20, 2014 and did not receive my phone till date (Job sheet No.[protected]. On contacting Service Point, they are not responding properly and gave me a person's number called Mr. Jeevithan, phone No.- [protected],...
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jayraj20
from Mumbai, Maharashtra
Oct 14, 2014
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Faulty phone sale and cheating

Address: Mumbai City, Maharashtra

Model - Q100 Opus IMEI No. - [protected] Since the day one I bought the phone I am facing these problems. Even after giving it to service center these problems are not resolved. 1. Power button is not working 2. Voice is not reaching to other end. On companies request I resubmitted my phone to same service center C Com Telecommunications Pvt L. Work Order Number :[protected] I got an SMS that my phone is repaired. When...
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pankajbhatt110
Oct 14, 2014
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Disappointment with the services of yours company XOLO

Address: New Delhi, Delhi

Hello sir, i m pankaj from palam, new delhi, as i submitted my xolo q700 at uttam nagar xolo centre on 28 aug 2014, it is in warranty. as the xolo centre told me that mobile will be repair in 20..to 25 days .but till now i have not got my xolo q700 back.i purchased my xolo q700 last year 2 nov2013.problem is that the touch does not work properly. so i request you to give back my xolo q700 as soon as possible....
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Rameshgopal
from Uttiramerur, Tamil Nadu
Oct 13, 2014
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Reg: Xolo Q3000 Front and Back camera is not working

Address: Bangalore, Karnataka

Dear Sir, I am Ramesh G I had purchased the XOLO Q3000 mobile on 20.07.2014 in Chennai and its IMEI No is ([protected]). The device is working fine without any issues for two months, but suddenly after two months the Rear and the Front camera was not working properly. I submitted the mobile in Xolo care centre in Bangalore on 27.09.2014. While receiving they informed me that It will take approximately 10 or 15 business days. They...
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Faisal Syed
from Bengaluru, Karnataka
Oct 13, 2014
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Complaint xolo q700s ringing volume is terribly low

Address: Bangalore, Karnataka

I purchased a new xolo q700s online from snapdeal.com on the "6th of september 2014" and discovered that the ringing volume is terribly low. I cannot hear the phone from 6-7ft distance. for example, My wife had the phone in her purse who was riding pillion on my bike. I rang her phone to test, but she wasn't able to hear the ringtone. I feel I've been cheated. Please let me know your suggestions on how to proceed...
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sindhu gandhi
from Mumbai, Maharashtra
Oct 13, 2014
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XOLO 1010i (IMEI No. 911363600566582 - Out of order

Address: New Delhi, Delhi

Dear Sir, We are really very sorry to say that we had purchased a mobile XOLOQ 1010i from The Best Deal Mobile Shoppe, Kamla Nagar in the month of June i.e June 17, 2014. The phone was working properly but one day suddenly it was dead and we went your customer care M/s. S.G. Solutions, Sector 2, Rohini, Delhi and deposited their on September 6, 2014 (Work order no.[protected]. They said it was taken about 15 days, now they are not...
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MAKSUDMOMIN
from Delhi, Delhi
Oct 13, 2014
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new phone damaged in transport

my xolo a500s touch and hang problms job sheet no[protected]-2014) my new phone xolo a500s approved a new phone noida but my phone new dameged both panel camera panel side corner this a new phone???????????? maksud momin [protected]...
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Mukeshgandhi36
from Jaipur, Rajasthan
Oct 13, 2014
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not returning my phone

Hello mene apna xolo q3000 phone 12.09.2014. ko repair le liye service center me diya tha. unhone muje 325 din me phone vapis dene ka bola tha aabhi aaj 30 days se jayda ho gaya muje aabhi tak mera phone vapis nahi mila he. mene service center or co. helpline number dono par try kiya vaha se hamesha aur 10 days lagege yahi javab milta he. my phone imei number is. [protected]. please i need my phone back in next 2 days else i have to do...
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Mukeshgandhi36
from Jaipur, Rajasthan
Oct 13, 2014
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not returning my phone

Hello mene apna xolo q3000 phone 12.09.2014. ko repair le liye service center me diya tha. unhone muje 325 din me phone vapis dene ka bola tha aabhi aaj 30 days se jayda ho gaya muje aabhi tak mera phone vapis nahi mila he. mene service center or co. helpline number dono par try kiya vaha se hamesha aur 10 days lagege yahi javab milta he. my phone imei number is. [protected]. please i need my phone back in next 2 days else i have to...
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sunilkumarrcf
from Delhi, Delhi
Oct 13, 2014
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xolo care Jalandhar notable to repair the mobile phone even after more than one month.

Address: Kapurthala, Punjab

Ref. XOLO Q1000 Opus IMEI No. [protected], owner : SAHIL KAPOOR In JULY end this ref. mobile was handed over to BUNTY-XOLO with complaint of non Charging/Non Displaying. After more than one month of chasing they returned the phone on 8/9/2014 saying that its motherboard was changed and it was ok. BUT on checking, it was found that the phone was responding NO to camera. Again this phone was deposited with BUNTY-XOLO on 9/9/2014 for repair....
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