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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
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A
abhisys.admn
Oct 12, 2014
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Repair Job Sheet No: 4605

Address: Purnia, Bihar

I am writing this in regards to my xolo Q800.Though Q800 was a new product but I bought it trusting on the product last year. Now after 12 months there is an issue with the TFT .We have service center in Purnia, Bihar .But in spite of service center being there at Purnia, they are unable to replace TFT which is really a pain. Secondly, I got this mobile in August month of last year 2013 and I have roaming around your service center when...
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M
mukesh jain
from Gurgaon, Haryana
Oct 11, 2014
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service center person is asking for money

Address: Thane, Maharashtra

respect sir i mukesh jain residing in kalyan has mailed u before regarding the delay in service provided by you and now after 45 days its like my xolo a500s has been replaced and he is asking money for it why should i pay money for it when its in warranty period and still i m ready to pay i[censored] give me a receipt of it and a written proof for what u taking money from me and you have replaced my mobile with A500s lite which is of lower price...
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A
amarjit sehgal
from Patiala, Punjab
Oct 11, 2014
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Trouble using XOLO phone

Address: Ludhiana, Punjab

I am Amarjit Singh from Ludhiana Punjab. I bought XOLO Q1200 its IMEI no. is 1:[protected]. It is in warranty. It is giving me many problems firstly whenever I make any video and forward it, it gets corrupted and can not be seen by the other person to whom i have forward it to. It gets corrupted on forwarding to any smart phone. Secondly its battery gets drained very fast only in 2-3 local calls. I have even visited your service centre...
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P
priyas27
from Amritsar, Punjab
Oct 11, 2014
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Repair issue of xolo qc800 tab in warranty

Address: Amritsar, Punjab

I am Priya Sharma and the IMEI number of my Xolo QC800 Tab is [protected]. I purchased that Tab on 19th Feb, 2014. So, it is in warranty. After one month, my screen got broken but there was no effect on its functioning or even touch. So, I continued to use it as it is because the display is quite costly i.e. 3263 as told by Jasbir telecom, Amritsar. On 20th July, my Tab's charging jack got broken. Jasbir telecom compelled me to replace...
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M
mohd.shaarique
from Jamia Nagar, Delhi
Oct 10, 2014
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Need a new handset of replacement.its just because of in 57 day i faced multiple problem in hand set.

Address: New Delhi, Delhi

Hi I purchase XOLO Q1010i on date 27 July 2014 from flipkart they deliver it on 30 July 2014. * 11 Aug 2014 I realize that its Sleep mode sensor not working from day first.so I mail to xolo care. xolo care give me settings, after taking backup of all data then restore it as per guided.that problem was resolve. After that I realize its battery not given best performance. * 25 September 2014 my xolo set stop charging its going dump...
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V
vijayguleria
from Chandigarh, Chandigarh
Oct 10, 2014
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Mobile

Address: Chandigarh, Punjab

My Xolo A500S would not start and used to stick at the logo screen. I submitted my phone at the service center on 10th of September 2014 and it is 10th of October 2014 and the phone has still not been fixed. My work order number is[protected]. The phone is in warranty. The phone has been submitted to F1 Info Solutions & Services Sector 32 Chandigarh. They say the phone has been forwarderd to Delhi....
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A
advocate arun
from Delhi, Delhi
Oct 10, 2014
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harrassment by the service centre and compensation for mental and physcial agony

Address: New Delhi, Delhi

PANACEA CONSULTANCY 219- Kamla Market, New Delhi-110002 Phone no. [protected] No. Nitika/2014/549 Date : To, 1. Vishal Sehgal C.E.O. XOLO Company 2. Sunil Raina Business Partner XOLO Company 3. Officer in Charge, Service Station Uttam Nagar, XOLO Company Legal Notice On the instruction and on behalf of my Client Ms. Arushi Ghai r/o D-109, Vikas Puri, Delhi the undersigned hereby serve upon you following...
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G
GEETSETHI
from Gurgaon, Haryana
Oct 10, 2014
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Regarding NEW MOBILE COMPLAINS ISSUE

Address: Meerut, Uttar Pradesh

प्रिय महोदय, निवेदन यह कि मैने XOLO 8x-1000 दिनांक 29-AUG-2014 को गाजियाबाद की दुकान से ख़रीदा था ! खरीदने के २ दिन बाद ही वह हर थोड़ी देर में कुछ भी चलते हुए गर्म हो जाता था फिर हम मेरठ के...
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G
gkgaur
from Mumbai, Maharashtra
Oct 9, 2014
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not get service in one month

Address: Bangalore, Karnataka

Hi, I have given my phone polo authorised service center on 11 Sept 2014 to Vr Info Service in Bangalore. With below details job no:C14090215 imei no: [protected] one month passed not getting any update. Regards, Gaurav...
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S
snjy9522
from Delhi, Delhi
Oct 9, 2014
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XOLO Q1200, incessant repairing period and bad services

Address: New Delhi, Delhi

1.1 I bought the brand new XOLO Q12OO WHITE (IMEI: [protected]), from an authorized dealer on 26.06.2014. 1.2 In less than two months the phone abruptly stopped working and its battery got swelled up. 1.3 After unnecessary arguments and extremely unprofessional and rude behavior of Service centre people, I submitted my new, babycared, scratchless phone in Xolo Authorized Dealer in Kalkaji, New Delhi. (Workorder No:[protected]...
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D
dennyneo4u
from Bengaluru, Karnataka
Oct 9, 2014
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They take mobile for service and then say mother board damaged

Address: Bangalore, Karnataka

My Xolo phone was given to Service point (authorized service center ). They said it will be given back in few days. I said no problem, but after many days they have not given and neither called nor messaged. I tried contacting them and on Monday the lady said not completed. It was completely working fine that day ( with usb charging port got bend ) now they say that motherboard is gone. My warranty is till 2nd October and I gave...
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J
jithwayw
from Vasai-Virar, Maharashtra
Oct 9, 2014
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service warranty issue

Address: Mumbai City, Maharashtra

I have purchased a mobile Model Q900 make XOLO (LAVA) on 13.02.2014, IMEI of phone -[protected]. After few months phone showed display touch issues. I submitted the phone at Vasai Service Center(Dani industries pvt ltd, 2nd floor, Ananad nagar Vasai west-401202 Thane district, Maharashtra) submitted on 18.07.2014. Job sheet no[protected]. After 25 days they returned my phone and said they replaced the display. But the changed display...
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I
infectedbond
Oct 9, 2014
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HANDSET NOT RECEIVED

Address: Mumbai City, Maharashtra

Dear All, I HAD PURCHASED THIS PHONE WITH LOT OF TRUST BUT ALL INVAIN WHEN IT STARTED GIVING PROBLEMS, THE FIRST SIM SLOT WAS NOT WORKING SINCE DAY 1, THEN THE SPEAKER WENT BAD SOON AFTER, SO I VISITED THE VILE PARLE WEST SERVICE STATION BUT THEY SAID ITS CLOSED FOR A WEEK, SO WENT BACK AFTER A WEEK BUT THEY SAID THE SERVICE STATION IS CLOSED AND I NEED TO GO TO MALAD SERVICE STATION, SO AGAIN AFTER A WEEK I WENT TO MALAD AT 6PM, THEY...
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dhirendra5556
from Tijara, Rajasthan
Oct 8, 2014
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damaged mobile

Address: Jaipur, Rajasthan

Dear sir. i puchased a handset xolo q 2000 at 14/04/2014 by cash rs. 14500 bill no.[protected]. After use two months it had dead. i contact xolo service center, sansar chand road, jaipur. they charged me rs. 3400 and told me that motherboard damaged. they changed my handset with new one. than after two and half months handset has same problem and i submitted it again at service center at 12/09/2014. this time they not charged any cost. my...
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Naren_123
from Bengaluru, Karnataka
Oct 8, 2014
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Worthless service from XOLO

Address: Chennai, Tamil Nadu

The complaint was raised on 16th Aug 2014, for an issue with the display and after diagnosis I was told that it could be an issue with the battery. Its been 2months and the response is very poor. I get the same answer that the replacement part has not yet arrived. The response is also very poor with inaccurate information. The product is within warranty and it was just 3 months old when it went defective. This needs to be escalated. Work...
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S
shruti anekar
from Mumbai, Maharashtra
Oct 8, 2014
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delay from the service centre

Address: Mumbai City, Maharashtra

purchased the phone on 25th april. problems such as touch pad not working, earphones not working, etc. I have given the phone in the xolo service centre at charni road a month ago.. its not yet come. your workers are delaying it by saying more 10days everytime I call up. please hold over my phone xoloQ900 as fast as possible . my work order number is :[protected] . do the needfull ..please ....
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A
aditya.pandey
from Jaipur, Rajasthan
Oct 7, 2014
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XOLO Q1010 Phone battery defective

Address: Sonbhadra, Uttar Pradesh

Dear Sir, I purchase the subject phone on dated:12.03.2014 from Ganpati mobile at lucknow. From the beginning I doubt on battery due to it's red led continuous Blinking.I also shown this to shopkeeper, but as per him it is ok. Finally battery not being charged at the moment in any condition and Found defective. This phone is very costly and this type of problem occurred Within Five to six month... I get repaired the set...
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T
tarunguptajpr
from Gagret, Himachal Pradesh
Oct 7, 2014
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For services

Address: Jaipur, Rajasthan

I want to share my current work order no[protected] and old no :[protected] also sending you my call sheet. I’m facing the same problem last 2 months in my mobile, problem is switched off frequently. I complained many times n also going in service center but they didn't response. There.There is no way of talking in service center n customer care also…they treat us like a fool so I decided not using this brand in future..You r not...
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ummhamdaan
from Mumbai, Maharashtra
Oct 7, 2014
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XOLO Service Centers are Cheats!

Address: Mumbai City, Maharashtra

I had purchased a brand new Xolo Q 1000 on 13/2/2014 bearing IMIE No. [protected] / [protected]. The Phone developed a small problem that it was not getting charged. We gave it to the Xolo Service Center vide Notification No:[protected] in the First Week of September. We received a message on 25/9/2014 “Dear Customer, Your XOLO device submitted vide Notification No:[protected] is repaired. Kindly collect it from Service center...
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Pushpit Panwar
from Delhi, Delhi
Oct 6, 2014
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Work order no. 310000792299 (Xolo Q2500) & 310000650467 (xolo Q2000)

Address: New Delhi, Delhi

Dear Mr. Sudip Banerjee, I have received a new mobile xolo q2500 as a replacement of my xolo q2000 b'coz that might not be repairable. Now this new xolo q2500 have same problem i.e. Line on Display. I am total disappointed that after a long period, your company is providing me faulty mobile. Is this a joke that i have to wait 1.5 month to receive such faulty mobile... now i have re-submitted the same with work order no.[protected] on...
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