Yatra Online / YatraTrip.in Complaints & Reviews

I did a hotel booking in Mabalipuram on 1st September 2022 for 7th and 8th October 2022. Booking reference number[protected]. I cancelled the hotel booking on 1st September itself. No information on the refund process. I want it to be refunded in the original mode of payment....

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I have booked the flight ticket from mumbai to bangalore using gift card and the remaining amount through Gpay. The amount has been deducted but I didn't received any confirmation about the tickets.
Please solve it soon....

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Address: atra.com Head Office Address: 1101, 11th Floor, Tower B, Unitech Cyber Park, Sector – 39, Gurgaon – 122001

Website: www.yatra.com

I booking my hotel on 4 Sept and i tried to cancel this on 2 sept and tried to cancel till might night 3 sept but its always give me error on their website. Their dont have any phone support for cancellation. I emailed them with error screenshot and now they just emailed me that you have to cancel it before 4. Actually i beleive they created a bug on website just to eat user money who want to cancel their booking. Please help...

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A refund has been approved for booking reference number[protected] with total refund amount of 4760.50 INR. I have got an email 4 times saying i will be getting refund in next 3-4 working days but every time nothing happens afterwards and i have to follow up again. This has been really frustrating. It was a major rescheduling from airlines itself hence the refund was immediately approved....

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The payment for my booking got deducted but i did not receive any confirmation mail for my booking. This is quite urgent as i have to appear to travel for an exam. PLEASE HELP ME GET MY MONEY BACK ASAP OR AT LEAST LET ME KNOW MY BOOKING STATUS...

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Address: Ranchu

Website: Yatra

The flight was cancelled by the airline and still convenience fee is charged to me also in the app its reflecting that refund has been processed however in my bank account no refund is reflecting so kindly refund the amount as well as the convenience fee too...

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Website: Yatra.com

I tried to from Jaipur to Kolkata, my money got deducted from my account, but the tickets did not get booked. Please refund me as soon as possible because I need to book the tickets urgently....

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Iam Himanshu Chauhan, I booked a hotel from yatra on 4 August 2022. My hotel not even booked and money deducted from my account of Rs 1412. I have waited for 1 week but my money didn't refund to me. After that I mailed them at customer care of yatra they told me that my refund will come with in 7 days. Iam waiting for 7 days my refund didn't come in my account . After that I again mail them on 18 August 2022. They again said my refund will...

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Website: www.yatra.com

Hi Team,

I booked a ticket via Yatra.com and canceled it due to personal reasons. I got an email from Yatra that a refund has been received. please follow the steps to get the refund processed.

Dear Customer,

This is regarding your refund query for Booking Reference number[protected].

We have received the refund for your PNR - ARCVNN. Kindly follow the below steps to claim...

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I booked a ticket through @YatraOfficial & got to cancel it. As per @IndiGo6E ‘s policy, my cancellation was entitled for full refund and Indigo has initiated a full refund amt. of ₹ 18, 726. But shockingly, Yatra is processing refund of only ₹ 15258...

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My bus from Haldwani to Delhi on 16th August was cancelled from the operator side. I was promised for a refund in 5-7 days, but no refund has been given. The operator (Fasttrack travels) has confirmed that they have already given to Yatra. But yatra is completely silent on this matter.
I have sent mails to all the email IDs mentioned in Yatra. Customer support is non-existent in Yatra. No way to reach them. No response to my mails....

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On 23Aug 2022, I searched flights from BLR TO DEL, Google showed me a result of yatra.com. A SpiceJet flight with a fare of ₹5314/- when on spice jet's website the same flight costed ₹10, 000/- approx

Naturally I thought yatra was providing the best fare and proceeded to book.

It led me to yatra.com where I put in my traveller information and email ID / phone number

Finally it asked me to...

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Reference No.[protected]
Yatra assured
Fare diifeerence amount refund initiate to bank account not to ecash...

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Address: Ahmedabad

Website: www.yatra.com

Dear Sir,

I have booked one bus ticket from dehradun to ahmedabad on dated 18th June, 2022. while I have contacted to bus operator about boarding, he said that bus is cancelled and you will get refund for same. but still today, i did not get refund from www.yatra.com. I have contacted on www.yatra.com many times but still no reply from there....

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I booked a flight ticket from Bangalore to Kolkata for 21/10/2022. It was a GoAir flight at 8:00 PM. I made the payment but received no booking confirmation. The money got deducted from my account but no booking confirmation has shown up.
Please give booking confirmation or refund money....

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Website: Yatra.com

Booked a flight ticket from Bangalore to Kolkata for 21/10/2022. It was a GoAir flight at 8:00 PM. I made the payment but received no booking confirmation.

Please refund or give a booking confirmation. Contact immediately....

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I had booked an air ticket from Kolkata to Visakhapatnam and back by Spice Jet airlines. PNR is XFHJND
I paid extra Rs.598/- for cancellation addon to Yatra.com.
The airlines cancelled the return flight on 27/06/2022.
Yatra.com is not refunding me the amount for cancelled flight....

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Address: Hyderabad

Hi,

I had booked via yatra. Your booking reference no. is[protected]. Booking was confirmed. But hotel denied the booking saying there are no rooms available. I had to travel and find another accommodation. I was not able contact yatra via any modes. I wrote 2 emails which are unanswered.

Please look into it and refund the amount.

Regards...

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I booked a ticket through Skyscanner with your agent
Where the hell is my plane ticket...

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Yatra Online / YatraTrip.in Complaints & Reviews

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Yatra Online / YatraTrip.in reviews & complaints page 12

Yatra

Refund of Hotel booking

Amount deducted but the ticket is not confirmed

They are not canceling my hotel booking

Refund not processed - booking reference 1807220142008

Ticket not booked but money got deducted

Convenience fee not refunded and refund is not reflecting

Money deducted from UPI but flight not booked

Iam complaining about hotel not booked nor my money refunded in my account of Rs 1412

Refund for a cancelled ticket Booking Ref No. 1508220108250

Less refund amount

Bus Amount Not Refunded

Money deducted but no confirmation/no ticket issued.

Yatra assured fare difference amount

Refund due to bus service cancelled by bus operator

Money deducted but no ticket booking

Paid money but no booking confirmation

Refund not given for cancelled flight

Booked hotel through Yatra. Hotel check in denied and no communication from Yatra. Need refund.

Money debited , no tickets received

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Yatra Online / YatraTrip.in Complaints & Reviews

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