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Zivame Complaints & Reviews

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Updated: Sep 9, 2024
Complaints 383
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Zivame reviews & complaints page 13

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A
Aayu Mangwani
Jul 7, 2021
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My refund

I want my refund amount in my bank account and not as zcoins.So please do let me know the process...
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D
Diannem
Jul 3, 2021
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Refund - App hacked

My Zivame account was hacked on 20th June, the hacker used my existing Zivame coins of 1497 to make a purchase. They cancelled the order too. But the Zivame coins have not been refunded.
Contacted Zivame multiple times, no resolution given even though they promised that they would call back everytime. My amount has not been refunded either....
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S
Shagun Kaushal
Jul 1, 2021
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Id 712825468 Id 712764303

I placed order at 13 june but still my order has not reached to me and they are saying they have delivered and when i talked to there customers care no. They are telling me 3 days 5 day we will solve ur prblm not actions are taken yet i want my money back now i dont want to buy anything...
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D
Dark glories
Jul 1, 2021
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Transfer zcoins to my account as cash

I odered a product from zivame but the fit was not good so i returned it, and they refunded the money as zcoins but i want my refund as money in my account. Please take action against them, this is very inconvenient for the customer...
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Laxmi Koranga
Jun 28, 2021
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Over 2 months products not received qq

Address: Motherhood Hospital,indore,AN road

Order Id[protected] was placed 2 months back still I have not RCVD my package...I get a call that delivery failed but nobody ever contacted for delivery...I got one call once stating that it has reached to wrong substation we have resend it...but whr it is????
[protected]...
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A
Amrita98
Jun 26, 2021
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Against refunding

Address: Milansangha,Alipurduar,westbengal 736121

I order 2 bra nd it was very bad quality nd too big so i have to return them now my refunded cash has been transferred into zibame coinz but i want it to my bank account righr now ......
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C
Chinu\'s World
Jun 7, 2021
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I am complaining about money that I didn't got back

I bought a product from this site.. But it didn't fit my size so I retured it but I didn't got my paid about back.. Even not in the form of z coin at least send it in the form of z coins and it is also not showing in by buyed products . I want my money back... I totally don't recommend anyone to buy anything from this site.. Really disappointing I am not gonna buy anything from this site...
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K
kushi katta
May 31, 2021
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Im complaining about my refund

Website: Zivame

I want cash in my back not zcoins...
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G
Girdharmona
from Mumbai, Maharashtra
May 31, 2021
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Product not pickup from my place

Order no.[protected] &[protected]

For both the order id i have not received total product .
Its contain total 9 item while i have received only 4 of them of Parfait Padded Wired Full Coverage Bra - Assorted only .

I want to retrn them back but customer service is not helping me out .

I am not geting correct info when i my product will picked up.
Again & again telling me to wait for...
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M
Muskan16
May 28, 2021
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Got money in coins and not in bank account

Address: 397 katju Nagar near maheshwari hospital Ratlam

I wanted to add two products in the cart but i could only add one and paid the amount by mistake and cancelled the order but I got the refund in Z coins now I want them back in my bank account it's an amount of 763 rupees....
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G
Girdharmona
from Mumbai, Maharashtra
May 28, 2021
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Product is not pickup up since 18/04/21

Order no.[protected] &[protected]

For both the order id i have not received total product .
Its contain total 9 item while i have received only 4 of them of Parfait Padded Wired Full Coverage Bra - Assorted only .

I want to retrn them back but customer service is not helping me out .

I am not geting correct info when i my product will picked up.
Again & again telling me to wait for...
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S
sowmya akkera
May 22, 2021
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Product is not delivered

I have ordered 3 bras in Jan still not received. Delivery date extending and extending from Jan....
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N
Niharika Amaraboina
May 20, 2021
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Bra return

Address: Mudiyala Bharath Reddy garividi, SBI bank Town

I have to order anyone one bit there is no option zcoins in the bill receipt how can I add my z coins...
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A
Ankita Kantesh
May 19, 2021
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My Zcoins is removed from my zivame account

Address: Zivame bangalore

I had Around 450 z coins in my zivame wallet.I made last order on 1st dec 2019 but I did cancle it and amount had refunded as zcoins.I called to customer executive they told me zcoin is valid for lifetime still I send them mail to refund my amount to original payment method but I did not get refund .
Yesterday I thought to buy something from zivame I logged in and found my whole account get new there is no zcoins which was my own refunded...
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B
btmpg
May 17, 2021
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Money not refunded for past 2 years

Address: Indra Nagar bangalore

Order number[protected] got cancelled...so money has to be refunded. But 2 yrs till now it's not done....
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Sameya Khanam
May 14, 2021
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I don't want Zcoins may I please have my money

Address: 105/657 M R medical store,Tukaniya Purwa , Alam Market kanpur U P
Website: Zivame

Okay so I ordered two bras and j they are bigger in size and my size is not available so now I want to return it and I don't want Zcoins I want money in cash can you please help me with this....
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dwanika
May 14, 2021
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Very loose bra

Address: 1-2-349/2/3 geetanagar janagaon,506167

I want to return my product because it is very loose and worse and please do refund my money to the bank account
my phone number ([protected])...
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A
Aarushiwe21
May 9, 2021
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Did not received refund in my bank account

Address: Bangalore

I cancelled my order on Zivame and nor my zcoins credited to my account and neither in my bank account.I want refund of my cancelled order back in my bank account...
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P
Prajakta_thakur123
May 5, 2021
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Zcoins disappear

I returned the product today since it was not fitting to me. I got refund in zcoins still I was trying to place another order and while placing zcoins got disappeared. I needed my back and also in cash directly to my bank account...
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G
Girdharmona
from Mumbai, Maharashtra
May 1, 2021
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Not refunding for missing product nor making pickup

Order no.[protected] &[protected]

For both the order id i have not received total product .
Its contain total 9 item while i have received only 4 of them of Parfait Padded Wired Full Coverage Bra - Assorted only .

I want to retrn them back but customer service is not helping me out .

Regarding undelivered product that is of 5 quantity of Parfait Amber Strapless Bra - Pearl White
br...
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