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Zivame Complaints & Reviews

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Updated: Sep 9, 2024
Complaints 383
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17
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Zivame reviews & complaints page 10

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L
Lipi Gandhi
from Ahmedabad, Gujarat
Sep 14, 2021
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Order failed zcoins not reverted back

As Zivame doesn't provide refund back to your original source, I had got my refund in form of zcoins from previous orders which was definitely more than 514 as I don't recall exact number.

Now today when I tried to make the order payment with zcoins and rest with my card but because of some issue the payment failed and that is fine but I didn't receive the zcoins which I used to place the failed order in my account.
br...
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M
ManpreetDimpy
from Faridabad, Haryana
Sep 13, 2021
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Camisole

Yesterday I was placing an order. The money got deducted from my account but order time got out. I want refund of Rs 179 from Reliance Retail Limited...
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T
titli guha
Sep 12, 2021
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Not Delivered product and marked as delivered

Hii, I placed an order from zivame app but by mistake I didnot change my adress. It will be delivered in my old address. I already paid amount . Pls. Resolve it. Also the item is showing delivered whereas I have not even received any call
Or update....
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A
Astina D
Sep 12, 2021
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Return

For my return they are providing z coins
What am I supposed to do with them
On the site they say no strings attached and that the returns are easy then why not just transfer the money back to my account
The sizing is definitely wrong here...
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Hii, I placed an order from zivame app but by mistake I didnot change my adress. It will be delivered in my old address. I already paid amount . Pls. Resolve it...and why does my orders tab has no information regarding my order .....
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S
Shabnoor Parveen
Sep 8, 2021
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Money refund in account

I have orderd a produt of rs. 538 and i want refund in account. As soon as possible....
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A fraud has happened to my account and I have been looted 1535 ZCoins which are equivalent to INR 1535!!

An order #[protected] was placed on my account without my knowledge and my 1535 ZCoins were deducted from it.

Moreover, I am unable to cancel this order and this order will be delivered to that fraudster free of cost!!

I do not know and recognize the following Pune and Mumbai addresses added to...
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Y
YogeshVibhute
Sep 1, 2021
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Refund

I want refund in my bank account and not as z coins...how to do that...
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YogeshVibhute
Sep 1, 2021
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Refund

I want refund in my bank account and not as z coins...how to do that?...
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A
Aysha Anes
Aug 29, 2021
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Delay in order

Address: Calicut, Kerala
Website: zivame.com

I ordered on the 19th of August and it was supposed to be delivered on 23rd but on that day it moved up to 24th and subsequently to the 4th of September. Still shows it is in transit. However i checked the tracking and it shows that the order had been returned at bangalore when I haven’t even received it and i live in kerala. Dates keep fluctuating....
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Roshni Bansal
Aug 28, 2021
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Refund

I returned my zivame products... It's worth of rupees 315 and refunded to the zivame coins... I need the money to my account number which is there in my zivame account... And there is no option to send the money to account number from zivame store... Please see this issue and show the solution to get my money back to my specificed account number.....
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Anuradha.jha
Aug 27, 2021
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Fraud - hacked account and used coins

On 18th Aug someone hacked my account and placed order using my coins, on 19th Aug customer care to cancel the order and i have reset my password. Since them i am following up but no solution, now today 26th Aug the products hot delivered to frauds address.

Zivame is not a trust worthy site, no privacy no confidentiality, poor customer service.

I want my money back and this time I don’t want coins, i want...
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053Deeksha Wadhwani
Aug 25, 2021
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Bra

I want refund in my bank account and not as z coins...how to do that...
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1
1 1
Aug 24, 2021
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Bra/refund not received from 1 month

I have order product on 18 July and I have returned on 23 July and it's been 1 month I have not received any refund amount please solve my issue ASAP. I have all proofs...
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M
Manishmegha1988
Aug 24, 2021
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No refund of my order

I order 2 night suit pyjama set.
Only one delivered and not second delivered and no refund...my no is [protected]...
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M
Meenu Ravi Siwach
Aug 24, 2021
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Wrong address

Hii, I placed an order from zivame app but by mistake I didnot change my adress. It will be delivered in my old address. I already paid amount . Pls. Resolve it...
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A
anu549
Aug 24, 2021
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MY order was not delivered

I placed the order on 5th august 2021, until now i still have not received the order. The customer care number is not reachable i tried from both my numbers, the call does not go and it is blocked. I have not got a resolution for my issue....
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G
Garima Nain
Aug 23, 2021
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Size exchange

Address: S-183 Pandav Nagar near rishi dental clinic

Size are not fit...so please exchanged my product...
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S
Sarita Palai
Aug 22, 2021
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Refund against order no 713740285

I need refund in my account no only against order no[protected], It doesn't fit me and I am continously contacting on numer but no one is picking up the phone or else your executive is busy.

Kindly do refund on immediate basis....
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My account is hacked by this person

Name : Sagar, Mahima dham colony, ward number, ward number 23, Bhopal, Madhya Pradesh - 462046

This guy has placed an order using my account and has bought two items with my Z coins worth 1544

I see a lot of complaints like this and I do not trust Zivame. I need the Z coins to be refunded in my bank

Why has the company not acknowledged the leak?...
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