Bad 😕 It seems that Zivame has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
As Zivame doesn't provide refund back to your original source, I had got my refund in form of zcoins from previous orders which was definitely more than 514 as I don't recall exact number.
Now today when I tried to make the order payment with zcoins and rest with my card but because of some issue the payment failed and that is fine but I didn't receive the zcoins which I used to place the failed order in my account.
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Yesterday I was placing an order. The money got deducted from my account but order time got out. I want refund of Rs 179 from Reliance Retail Limited...
Hii, I placed an order from zivame app but by mistake I didnot change my adress. It will be delivered in my old address. I already paid amount . Pls. Resolve it. Also the item is showing delivered whereas I have not even received any call
Or update....
For my return they are providing z coins
What am I supposed to do with them
On the site they say no strings attached and that the returns are easy then why not just transfer the money back to my account
The sizing is definitely wrong here...
Hii, I placed an order from zivame app but by mistake I didnot change my adress. It will be delivered in my old address. I already paid amount . Pls. Resolve it...and why does my orders tab has no information regarding my order .....
I ordered on the 19th of August and it was supposed to be delivered on 23rd but on that day it moved up to 24th and subsequently to the 4th of September. Still shows it is in transit. However i checked the tracking and it shows that the order had been returned at bangalore when I haven’t even received it and i live in kerala. Dates keep fluctuating....
I returned my zivame products... It's worth of rupees 315 and refunded to the zivame coins... I need the money to my account number which is there in my zivame account... And there is no option to send the money to account number from zivame store... Please see this issue and show the solution to get my money back to my specificed account number.....
On 18th Aug someone hacked my account and placed order using my coins, on 19th Aug customer care to cancel the order and i have reset my password. Since them i am following up but no solution, now today 26th Aug the products hot delivered to frauds address.
Zivame is not a trust worthy site, no privacy no confidentiality, poor customer service.
I want my money back and this time I don’t want coins, i want...
I have order product on 18 July and I have returned on 23 July and it's been 1 month I have not received any refund amount please solve my issue ASAP. I have all proofs...
Hii, I placed an order from zivame app but by mistake I didnot change my adress. It will be delivered in my old address. I already paid amount . Pls. Resolve it...
I placed the order on 5th august 2021, until now i still have not received the order. The customer care number is not reachable i tried from both my numbers, the call does not go and it is blocked. I have not got a resolution for my issue....
I need refund in my account no only against order no[protected], It doesn't fit me and I am continously contacting on numer but no one is picking up the phone or else your executive is busy.