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Zivame Complaints & Reviews

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Updated: Sep 9, 2024
Complaints 383
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Zivame reviews & complaints page 12

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I want refund in my bank account and not zcoins...
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Ayushi Bafna
Aug 3, 2021
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Third party access to my account and use of my zcoins

Address: Reliance Retail Limited 2726, 4th Floor, Lakshminarayana Nivas, Off 80 feet Road, Indiranagar, Bangalore - 560 038
Website: www.zivame.com

I had 1606 zcoins in my account. From 23rd July, someone tried to access my account. I don't know how they were able to access when my password had been changed recently and I receive the OTP on my number for login. My guess is that the employees could access as they have all my details.
A person "Lakshmi Nagesh" placed 3 orders on 28th July evening using my zcoins. I was notified of the same on my gmail. On 29th July, I called the...
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Megha_Tiwari1
Aug 3, 2021
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Zivame not providing refund for my order

I request to return for one of my order due to fitting issue on 19th june 2021. They request to courier the parcel as they were not ready to pickup. So i courier them with my money and it's delivered 8-10 days on 4rth july of my request to their warehouse.
It's been a more than a month of my request they are not returning my money. I request to return for one of my order due to fitting issue on 19th june 2021. They request to courier...
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Mary2809
Aug 2, 2021
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Regarding order delivery

Address: Mary Sharmila , Coimbatore

I ordered an items worth 2692 rupees and they didn’t deliver me the item and closed the order…. In my account zcoins was there but after sometime it became o coins.. I didn’t get money also back … sent lot of emails regarding order delivery no responses from zivame… terribly upset regarding shopping on zivame.I didn’t receive my products nor money…...
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Su@1
Aug 2, 2021
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Return

4 times I have exchanged the order due to the manufacturing defect, now I am not able to take any action against the product even I am unable to raise request or return. I have mailed to customer care regarding the same but no response yet, even the contact customer care is not reachable now. Please kindly reach me ASAP and respond to my mail....
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bibha kalita
Aug 1, 2021
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Don't want zcoin Refund money in the form of cash

I ordered a T Shirt. When it didn't deliver until 1 month I complained in zivame help line number they cancelled my order and returned my money in the form of ZCOIN. But the want my money in the form of CASH in my account......
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Kavya Nair M
Jul 31, 2021
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Return money instead of zcoins

I have returned an order which was payed using online cash delivery(using Google pay) but instead of getting refund in terms of money i got it in the form of zcoins.I want my refund in the form of cash through my upi account....
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ajn2652
Jul 27, 2021
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Fraudulence

I made an order from zivame, when i logged in there was somebody's address saved in my profile (fraud), i deleted it and placed an order.money was debited was from my account and later it showed Ms XYZ (whose address had been in my account cancelled the order and it was refunded as coins to their account.when i logged in again to check what happened, it showed that no order has been placed from my account.i lost around 1.6k and theres no...
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Mona Arun
Jul 27, 2021
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Unauthorized login

I got an email stating that my zivame account was logged by someone whom i did not authorize...
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Solanki Chakraborty
Jul 26, 2021
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Unauthorized log in

I received a mail that someone logged in to my Zivame account which I didn't authorize....
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Vanshika Narula
Jul 26, 2021
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Z coins refund

I ordered something but i cancelled it and got refund as zcoins and after somentime i used some of them and today i used leftover by ordering something and my transaction failed.. and now i saw it shows zero zcoins.. zivame please refund 575 zcoins as i have not ordered anything...
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Kusum Sahu
Jul 25, 2021
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Returned a order but did not received cashback

I have returned a order which was placed under cash on delivery but when I returned the order my cash was not returned instead I received zcoins. I want my cashback and kindly return it either in form of cash or through upi in my bank account....
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Anjanac Ajith
Jul 23, 2021
Mar 13, 2023
This thread was updated on Mar 13, 2023
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Product not delivered but status shows delivered

I'm ordered a product on 15th july 2021, the expected delivery of same is of 21st july 2021.Now the product was not delivered but showing product already delivered on the same day. I'm a regular customer of zivame but never expect this type of cheating....
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Girdharmona
from Mumbai, Maharashtra
Jul 23, 2021
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Not refunding Order no 712119651 & 712098864

Waiting since 18th apr .
1st no obe came to pivk product.
After 2 month receive option for self ship.

Total 4 product has been re ship to warehouse on 19th june.
Product has been delivered on place on 25th june .in 2 seprate boxes.

Total amount of refund is 3218 + 3218 for parafit padded bra quantity total 4 .
Plus shiping charges 59+59 .

Still i have not get refund...
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Pratibha narwal
Jul 21, 2021
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Mere order ka refund nhi hua last year ka November 2020

Mere two order ka refund nhi hua November 2020 ka oder no
[protected] kindly resolve my complaint...
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Suhasini Kamble
Jul 21, 2021
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Return my zcoin

I was having 585 zcoin in my account and suddenly it got disappeared.

Please return my xzcoin back...
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reenu chinnu
Jul 20, 2021
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Zcoins

I cancelled my order and I got my refund in the form of zcoins in zivame after some time I placed another with half of my zcoins and now it's showing 0 zcoins where is my money I want my money right now...
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guptanehaleo@yahoo.in
Jul 19, 2021
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Refund back my money in account

Website: Zivame

I ordered few items from this Zivame site...on When received the product I found it a bit bigger size...
( Dispatched: Your order #[protected] containing Amante Side Shaping Wirefree Comfort Bra- Red and 3 more items has been shipped and is estimated to be delivered by 22 Jul.Track at http://www.zivame.com/orderdetail/view/[protected]?OT_Source=Shippedsms)

So I request to return the product.. Now the problem is Return...
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gurmanya kaur sahni
Jul 17, 2021
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Cancellation or order

Address: Gurmanya26@gmail.com

I want to cancel my order....
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Ujjwal nautiyal
from Palampur, Himachal Pradesh
Jul 12, 2021
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Not want zcoin refund my money back

Address: Himachal Institute Of Pharmacy,Paonta Sahib

I ordered three product but those didn't fit me well I returned. now they are refunding in zcoin, kindly refund my money in my account...
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