Claimed

Zivame Complaints & Reviews

1
Updated: Sep 9, 2024
Complaints 383
Resolved
17
Unresolved
366
Contacts

File a complaint to Zivame

Having problems with Zivame?

File a complaint and get it resolved by Zivame customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zivame reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
NehaVish
Aug 22, 2021
Report
Copy

Zivame refunded with zcoins.

Zivame refunded with zcoins which are of no use since I wish no more buying from them because my size is not available. Kindly transfer my money back Zivame....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AmmieDhillon
Aug 21, 2021
Report
Copy

Zcoins

I had bought two bras with zcoins, but only one was received.But my 355 zcoins was deducted and not returned.plz jaldi refund kro so that i can buy something else....
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandni91
Aug 20, 2021
Report
Copy

Saree shaper

Address: Market sqaure mall, madiwala, bangalore

I have purchased one saree shaper from market square mall madiwala outlet on 19 th of August. The product was not that that satisfying and not correct fitting to me. When i ask for refund the sales girl was so rude to me (herself nadiya ) so kindly informing that customer service is not even good for 1 %...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Karina Katwe
Aug 20, 2021
Report
Copy

Order cancelled

My order id was[protected] and i placed my order on 19th August 2021 at 11.58pm. My money was deducted from my PAYTM but the order was cancelled. Kindly look into this matter and resolve it asap....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Paaru89
Aug 19, 2021
Report
Copy

Refund of Z Coins

Address: payal_mehra89@hotmail.com

Bought a product and it was misfit… these guys refunded z coins instead of money…. Now everytime I think to purchase something n go to website products are out of stock … this has been going for a while and now they have zeroed my z coins which was Rs. 1467 in terms of money.. trying to reach to customer support but no response… now only a flash msg showing that your points got expired which was never there intimidated by any msgs...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
M
Manpreet kaur aulakh
Aug 19, 2021
Report
Copy

Regarding chat with customers

I have returned 2 products and i wanted to talk with customer care bt no one linked.. I tried so many times... I want by refund in my bank account...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
A
anjubency
Aug 19, 2021
Resolved
Report
Copy
Resolved

Order not shipped yet

Prepaid order placed on aug 15 2021.not shipped yet even after 4 days.kindly resolve...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
Jexy Sijoy
Aug 18, 2021
Report
Copy

An item ordered items not delivered

I have ordered on July 13 & order ID is[protected], but my order two item is not received date is expected many many times Then I cancelled that items. Pls refund my amount....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Bhâvêsh Çhôûdhârý
Aug 16, 2021
Report
Copy

Order's Going On Hold

Address: Fake Company

Actually I'm Trying To Place An Order To My New Address The Order Is Going On Hold... Please Remove Off This Glitch Or Bug... Because Is Not Accepting New Address...My Money Got Deducted From Zcoins But Haven't Received Order Confirmation And Order Is On Hold From Last 6 Day's...Fake Site Don't Order Anything From Zivame...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anjali B Rao
Aug 13, 2021
Report
Copy

Account was hacked and order was placed using zcoins

I had 730 zcoins in my zivame account. My account was hacked by somebody name Prakash Maurya, Bihar. I immediately informed zivame team and they assured that the order will be cancelled and zcoins will be refunded. I waited for 6 days and no action was taken.

Now zivame account is showing that two of items are delivered.

Please refund my zcoins....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shikshagoyat
Aug 11, 2021
Jul 27, 2022
This thread was updated on Jul 27, 2022
Resolved
Report
Copy
Resolved

Refund of cancelled order

Website: www.zivame.com

I have ordered on 5 july 2020 & order id is[protected], but my order is not received date is extended many time, then i cancelled my order throgh coustomer helpline no . They cancelled my order but not refund my amont . My tra6 id is[protected] for amont 876. I tried to contact to zivame on its help line no . But no fruitful response ccomes out . Please provide solutions of this issue ....
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
Z
Zcustmomer
Aug 10, 2021
Resolved
Report
Copy
Resolved

Zivame Account Hacked

My Zivame account was hacked on 8th Aug and purchases were made using the Zcoins in the account by Ms. bhavya g
prem ganga chs kasturba road, mulund west
MUMBAI, Maharashtra, 400080
INDIA
T: [protected]
The order no #[protected]

Zivame has a rule of not cancelling the order of cosmetics. So I am unable to cancel the order and also loose the Zcoins present in my account. I want the order cancelled...
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
I
Ishita Sahu
Aug 9, 2021
Report
Copy

Z coins got deducted

Earlier I order 3 inner pieces for me which didn’t fit me so I canceled the order within 10 min. The 1350 got converted into z coins, through which I order same again the order did not place and z coins automatically get zero.

Please connect to me as soon as possible. I want my money back...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
R
RagaLahari Lalam
Aug 9, 2021
Report
Copy

Refund on cancel order

I have oreder a bra but it got canceled automatically and i didn't get my money back. Can tou please refund my money back so that i could continue shopping...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pahadi soul
Aug 7, 2021
Report
Copy

No option of return and exchange in my account

I have ordered 3 bra from zivame which are delivered by today but bra's are not fit for me so i want to return the bra but the option of return and exchange in my account is disble and my all package are delivered so now how can i return my order?...
Helpful
Found this helpful?
Write a comment
Report
Copy
W
Workout Secrets Unisex Gym
Aug 7, 2021
Report
Copy

I am complaining about not receiving calls

Address: 201204 modinagar uttar pradesh motorcraft sales pvt limited maruti suzuki

I am nancy aggarwal and i purchased a bra from zivame first time as per recommendation by others but when i received it it was not fitting me and i tried to call customer care many time but when i called them always customer care caller said i am busy what is rubbish is this.
i done a mistake and i want my money back as soon as possible
otherwise i ll file a case on zivame....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
N
Nainii
Aug 7, 2021
Report
Copy

Refunded zcoins instead of actual amount

While returning although I chose bank transfer, Zivame refunded with zcoins which are of no use since I wish no more buying from them. Kindly transfer my money back Zivame....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
G
Girdharmona
from Mumbai, Maharashtra
Aug 6, 2021
Report
Copy

Not refunding Order no 712119651 & 712098864

I have self ship product to zivame warehouse
Total amount styck is 6500. Waiting since 18th apr 2021.
For 2 month no one came to pico product .then they tell to reship then i reship.

Total 4 product has been re ship to warehouse on 19th june.
Product has been delivered on ur place on 25th june .in 2 seprate boxes.
I have receive confermarion call for the same that product has received . I will...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sangvenkat
Aug 5, 2021
Report
Copy

I want money to my account not in zcoins

I ordered 2bras but because of fitting issue I returned both the products worth of 779 till now I didn't receive my amount....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sangvenkat
Aug 5, 2021
Report
Copy

I want money in bank account

I ordered 2 bras bt due to fitting issue I returned both the products worth of 772 . But I didn't receive my money....
Helpful
Found this helpful?
Write a comment
Report
Copy