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Zivame Complaints & Reviews

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Updated: Sep 9, 2024
Complaints 383
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Zivame reviews & complaints page 9

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S
Sunny Leon yy
Oct 31, 2021
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Zivame support contact now 07339093317

Really want to see if I can see you think you are you are...
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nnakum@nyit.edu
Oct 26, 2021
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Order Exchange || Order Cancelled by seller

Address: 2726, 4th Floor, Lakshminarayana Nivas, Off 80 feet Road, Indiranagar Bengaluru Bangalore District Karnataka India - 560038

I order a few bras on Sep 27, 2021. They had some fitting issues so I applied for an exchange. I waited for almost a month, I never got an exchange and the order got cancelled by the seller, saying cannot deliver. I don't want small bras, what I need is my money back and take your product....
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Soundharya1010
from Chengalpattu, Tamil Nadu
Oct 12, 2021
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Need return product amount in my given gpay account instead of zcoin

Need return product amount in my given gpay account instead of zcoin. Need as amount for my return product instead of zcoin...
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C
czeraa
from Trivandrum, Kerala
Oct 8, 2021
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Refund not received for returned products

HI,

I have ordered 4 items from Zivame worth Rs 2598/- on 26th August 2021 and was received on 29th August 2021. I returned 3 products on 30th August as I was not happy with the fitting and the products were picked from me on September 7th 2021.The amount/zcoins is not yet refunded to my account in zivame app nor in my source account.

There is no communication regarding the same from zivame over mail or message....
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S
Sharda Paswan
Oct 8, 2021
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Product not received it's been 20 days

Address: Mumbai ,Nerul
Website: Zivame

Product still not received from zivame it's been more than 20 days, am fed up of calling customer care several times ..asking same question again and again...no help received only got one message to wait for 72 hours on every call but no help. Even after I asked to cancel the order it is not cancel either.customer care last member said that she will cancel the order but she didn't cancelled. Pathetic customer service ever. Very disappointed......
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Khushboo Chandani
Oct 7, 2021
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Zivame deducting z-coins without consumer consent

Address: B-1, PINK CITY, GAYATRI NAGAR, RAIPUR, CHHATTISGARH, 492001, B-1, PINK CITY, GAYATRI NAGAR, RAIPUR, CHHATTISGARH, 492001

I had INR 770 approximately in my zivame app which is a refund money for the items I returned.

Today, I tried placing an order today using the coins and my transaction failed. When I tried placing the order again, I don’t see the coins anymore in my account.

Could you please help me get back my money!...
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V
Vanipriy
from Visakhapatnam, Andhra Pradesh
Oct 5, 2021
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Zivame account hacked

Hi Team,

My account being hacked and an order is placed under Karthik Avhad for mumbai location using my zcoins.

I have placed a return request for the same. I am expecting the team to resolve the issue asap....
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T
Teena Mariya Jose
Oct 4, 2021
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Order no 713748504

It’s been almost 2 months I have placed an order with zivame and still the product is not delivered. I tried sending mails atleast to cancel the order or refund the amount paid, but still got no response. Really disappointed...
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S
sirisha inapakolla
Oct 1, 2021
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Lost zcoins

Website: Zivame.com

I had INR 1400 zcoins approximately in my zivame app which is a refund money for the items I returned.

Today, I tried placing an order today using the coins and my transaction failed. When I tried placing the order again, I don’t see the coins anymore in my account.

Could you please help me get back my money!...
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A
Akshita Sethi
Sep 29, 2021
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Delivery ,bad services

Earlier it takes almost a month to deliver and then they cancelled the order and give coins. I want cash how I will be able to withdraw it...
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S
suchichaud
from Allahabad, Uttar Pradesh
Sep 29, 2021
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Transfer zivame coins to my bank account

I returned my zivame products... It's worth of rupees 850 and refunded to the zivame coins... I need the money to my account number which is there in my zivame account... And there is no option to send the money to account number from zivame store... Please see this issue and show the solution to get my money back to my specified account number....
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U
Usha Boni
Sep 28, 2021
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No product delivery

Website: www.zivame.com/#orderHistory

I placed an order worth Rs. 787/-(INR) of 2 pair ear rings in Zivame online on September 11, 2021. Still I haven't received my order. I tracked everyday, the delivery date extended day by day.
I called to customer care, they said like they are going to update me in 72 working hours, then asked for money for registration of complaint against the vendor. I said NO, and I am filing the complaint here....
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pvdswetha
from hyderabad, Andhra Pradesh
Sep 27, 2021
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Refund of failed orders

Address: PLOT NO. 174 NEW VASAVI NAGAR, KARKHANA

I have performed transaction to Zivame.com on 9th September against order nos.[protected],[protected] and[protected] for an amount of Rs. 3194/- each transaction. All the above orders have been rejected, amount was deducted but till date not refunded back. The bank statement from 9th september till date is attched for ready reference.

I have checked with my bank and it is informed by them that the deducted amount has neither come...
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Address: 87,hudco colony nimach m. P

I have not received my order yet. As it's showing order completed please check proper status

Oredr #[protected]...
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S
Sayani Panda Sarvadhikari
Sep 21, 2021
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Bra return

I had ordered two bras from zivame on 11 th sept and had requested a return of the same on 14 th sept.courier partner called me on 15 th and I also got a message that the return will be picked up on the same day and I returned the items, though again I got a message saying I had cancelled the return on 16 th the same person asked me for the return.Need my refund of 852 rs in my bank account as early as possible....
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S
siya12
Sep 16, 2021
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Exchange issues

I got a product on 15th September and I don't like the size of the same.Now I want to exchange the same but it is showing that exchange is not available for pincode 125102 now what can I do about this...
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S
Syed Shaaz
Sep 16, 2021
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Bra

I got it on 15th September...and i Don't like the size and my exact is mot available so i wanted to return as quick as possible but its 16th September and still it's showing a error for return......
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V
varsha chougule
Sep 16, 2021
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Don't want coins I want my money back

Want refund in my bank account and not as z coins...how to do that
My email id is [protected]@gmail.com...
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S
Snig24
Sep 15, 2021
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Zcoins not refunded to bank

Zivame...
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Pavani Dubey
Sep 14, 2021
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How to change zcoins back to paytm wallet

I want to change zcoins to money in my paytm wallet I made the payment using paytm and after order cancellation I received refund in zcoins....
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