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Airtel Complaints & Reviews

www.airtel.in

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Updated: Apr 5, 2025

Complaints 54608

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32643

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Airtel reviews & complaints page 18

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I have done my Digital tv recharge on 06.07.2023. But the transaction was get into failed and discussed the customer care people to check this. They said it went failed so you will get the refund Rs1398 within 15 days also recommended to recharge again. Based on their confirmation i did another recharge on same day(06.07.2023)
But still i have not received the refund amount Rs1398. While i try to call customer care(198) people they...

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I took connection of 6 month with paying 3533 Rs on 26th June 2023 and got sifted to new location in the same city and tried to shift my connection as well but after so many call with customer support and mails to the airtel team the connection is not sifted yet and they are saying you want to do consumer complain you can do that.
the solution they provided are below:
1. You can deactivate your account and ill not be refunded...

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I'm. Getting calls from different people saying I gave them. Missed call, I called Airtel customer care no action, some senior executives are speaking very rude saying it's not our fault, without sim no one can call others, but I'm. Getting calls from innocent people saying I gave missed call, I have all. The worst conversation with Airtel customer care, how to Resolve this I change phone also, getting Frustrated by getting more number of...

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Address: Lonha piparsand Sarojini nagar Lucknow

122/68 Lucknow Uttar Pradesh 226001...

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Address: Chennai, TamilNadu, India

I am totally fed up with the very slow 3G speed Internet connection provided by Airtel for my annual high value data pack costing Rs.2999 with 2GB daily data.Most of it cannot be used as Internet speed is too slow or network signal drops to nil or just 1 bar out of 4 frequently. No genuine complaint redressal is offered except a chat bot that is a circular joke and 198 and 121 phone numbers that do not have a human face to interact and resolve...

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I use Airtel internet. Off lately the connection frequently disconnects.
When I raise an SR, I get an SMS stating the SR number engineer name, contact number and time of visit.

I notice two serious problems
1. When I call back the engineer, no matter how many times I call, they simply do not pick up the phone
2. The slot to fix the issue is given almost after 36 hours which is too long.
This is poor...

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Address: Chennai,Tamil Nadu, India

Sir/Madam, I am filing this complaint against Airtel's so-called 4G pre-paid mobile data connection for its very slow speed which remains unresolved despite regestering more than a dozen complaints on their Airtel Thanks App which is more focused on selling its services than on redressing genuine consumer grievances, Even their complaints redressal numbers 198 and 121 are a mere eyewash as no human interface is allowed to talk to the customer...

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Address: Pune

Hello,

I have ordered Airtel black on 2nd August 2023, but then there installation team delayed till 5th August there is no update even after, when it going to install. Then I asked for cancellation, called 121 and [protected], for the cancellation, but they are not cancelling it and putting my call on hold for more than half an hour. I have called 15-20 times, dropped mail, but first they mention they have cancelled it, and...

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Address: Kohima Nagaland

I am writing to express my deep dissatisfaction and frustration regarding the recent network outage experienced with my Airtel internet service in Kohima, Nagaland. Over the past two months, I have encountered frequent disruptions and an overall poor quality of service, which has significantly impacted both my personal and professional activities.

During these outages, I have been unable to access essential online resources,...

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I have submitted a request with the subjected lead number with respect to portability from existing network to Airtel on 05.08.2023. I am supposed to receive and use new sim and not received the needful. I request you to do the needful at the earliest....

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Hi
I made a recharge of 1799 to [protected] on 3rd Aug amount debited but recharge unsuccessful
Can you please help me to refund the amount.
Order I'd[protected]
I have attached the screenshot...

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Hi team,
I got scammed by someone in the name of escort service. He asked 1000 for one hour charge then 900 for hotel charge, 5000 security deposit twice and was again asking for 5000. I got scammed for around 11900. I'm really sorry, I shouldn't be doing such things. I was for my hostel rent. If anyone can help I will be very thankful to them...

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I've done my wifi recharge on 15th July 2023 through upi but my connection of that recharge is not started and money is also not refunded, I've again done recharge of 589 on 24th July 2023 through near Airtel office and my connection is started but you guys didn't refunded my money of 15th July. it's been more than 20 days I've been doing mail's and complaints but no response and no refund. I've been calling customer service for more than...

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Address: village bhattoli phakorian/teh haripur pin code 176028

Worst network provider i am getting too much worse internet connection from few months and i filed many complaints but they never fixed it its just waste of money to give 700 rupees for this bad connectivity...

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Airtel mobile no signal for last one year made several complaints no use even yesterday also I made complaint no use and no response from them and my broadband connection every Thursday day go out of order again start working on Tuesday day and Thursday this will go out of order made a complaints wrote a several mails finally sent mail to Mr Vittal CEO of airtel but no response from them
I am using airtel for last 24 years but now...

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Date of incident - 1-Aug-2023
i'm getting multiple calls saying that i have given a missed call to their number. ( which i haven't done ) . someone is spoofing as my number and making calls....

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Its been 3 years since following up with Airtel where my home has no network. Even after raising 20+ tickets, issue is not addressed and no revert from Airtel. Need support as Im paying full
Amount and Airtel
Doesnt care, one of the worst customer service...

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I am kishu kumar customer of airtel .on 30 July I had paid rs 4000 for airtel xtrem fiber new connection with application no[protected] but still they didn't provide me with service.the person who came to take payment and to apply for new connection is not received my phone .and when I email you about my issue you committed that on Saturday your brodband service will be provided or you will get the refund but still I didn't get the service.br...

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In my airtel bill for the period: June-2023 to July-2023
It was showing I send international sms to the number, even I don't have any message in my message box...

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Address: : 65/1, Sarjapur Main Rd, near Pragathi Motors, Kaikondrahalli, Bengaluru, Karnataka 560035, India

I have been chasing Airtel to activate my sim, after providing documents . Its. been 8 days, still its not activated....

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