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Airtel Complaints & Reviews

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Updated: Apr 5, 2025

Complaints 54608

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32643

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Airtel reviews & complaints page 21

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Address: Nashik

I have had an Airtel extreme fiber connection[protected] for more than a year. I changed my house so I raised a request on 05/04/2023 for the same city as there was a mistake in the pin code so I changed it on 09/04/2023 and did an inspection on 10/04/2023. As there is no port available in my new area they disconnected and collected my router and other belongings on the same day.

Then I contacted customer care and asked to...

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Address: Faizabad AYODHYA pin 224120 Uttar Pradesh

Error
UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance....

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Such a pathetic service by Airtel. I am complaining about speed issues by past 15 days, calling them daily for resolution but no one cares. I have a 200mbps connection and m getting speed of 10-11 Mbps. They always told to do some settings but never worked. Then they told that it will solve in 2 hours and will confirm via phone if issue still persists.
They promised and raised complain that an engineer will come to solve the issue...

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I got a successfull message also for the recharge of 319rs...

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Address: CHENNAI TAMBARAM

I purchased AIRTEL BLACK package on 30/06/2023 on the promise
that I will be provided WIF, DTH and phone free for 3 months and thereafter regular payment of Rs.999/pm..Internet was connected on 1st.June and DTH has not been provided despite my complaints with customer care service several times daily. Every time when I make a call to the customer care the stock reply is that this will be done today. It is more or less cheating the...

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Im not getting proper internet connection and calls from 2 days, plz fix it...

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Data and network service provided under Airtel sim. Now it comes to this end that I will have to port my sim to JIO for better network. The internet is so poor that it stops working during rain and normally it is slow that I am not able to open any site because of the poor quality....

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Address: 141E, Indraprasth B

From last two days my broadband service is not working. Regards
Mob no [protected]...

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Address: Delhi

1) I was committed Netflix free with Xstream plan Rs699/-
2) I was committed land-line free but during installation it was found to be only the connection and not the set.
When I callled the concerned salesman (Name:-Sreetam Phone no:-[protected]) the salesman said he had committed none and asked for recording of the call.
I have worked in Sales profession for more than 23 years with the world's largest food company and...

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I'm a user of Airtel FastTags which I purchased in Dec 2019 for two vehicles. One of these Tags on my vehicle no. UP42S5926 was not functioning properly and causing delay at Toll Plazzas. I talked to the Airtel helpline no [protected] regarding this for re issue but they suggested that I may apply for a new one. As per their instructions, I removed the Tag, cut it into two pieces and sent the pic to their customer care portal [protected]@airtel.com...

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Address: B1/42 seconf floorSewak Park Dwarka Mor New Delhi 110059

Not getting Airtel Wifi for last 3 days, about 80% of time remains down. Kindly look urgent ly. Handset proved is not working. Phone [protected]...

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I’ve ordered a mesh pod almost a month ago. Haven’t received any call or update regarding the same, inspite of repeated calls, emails and online chats. This is completely unacceptable....

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My compliant was raised on 3rd or 4th Jul 2023, but I have not heard from the service engineer or customer. I have been experiencing this problem for the past four months, but they aren't ready to resolve it.
I had already discussed with Mrs.Niketha and Mr.Israhia for 2nd Level escalation/Supervisor but the problem wasn't resolved.
My work has been interrupted for the past few months due to insufficient/inability broadband/poor...

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Address: 1-7-50/A JSN Colony near community Hall Habsiguda Street No 8 Hyderabad Telangana 500007

Dear Sir,
I wish to bring your notice that there is a Airtel Broadband DP in front of my house. The DP was installed without my knowledge. The installation of DP is such that it is infront of house. Now the junction I cannot park my Four wheeler in front of house. It is requested to remove or shift the Airtel Broadband Junction Box at the earliest.
Thanking You.
Rahul P
1-7-50/A JSN Colony near community Hallbr...

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Address: Indore

Airtel claims that for Black users they have dedicated relationship team. They provide priority resolution. However they do not create service request in 4 hours itself. Their xtreme box stop working in every few days....

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I am Ranjit Kumar. I have been a customer of airtel since 2015. My personal number +[protected] was deactivated recently.
After reaching out to the nearest airtel store, they are telling us that your number is not registered with airtel and we can't do anything about it.

I have all my bank accounts, Aadhar card and Pan Card attached to the same number. The number is very important to me.
I am attaching you the...

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Wrong number: [protected]
Correct number: [protected]
Recharge date and time and amount: 06 July, 2023. 7:30 AM. Rs 1799
App from where recharge was done: PayTM Postpaid
Transaction ID: 163070612054009951233...

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I had opted for a One Day International Roaming pack on my postpaid (account no.[protected] which was activated on 28th May.
However in my bill for May and June I have been billed multiple times for the "one day" pack which was supposed to be valid only for 24 hours.
I had opted for Rs. 649 pack however my bill is for 5772Rs.
My phone was switched off most of the duration of my stay and there was no usage made...

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Address: SHAKTI NAGAR

Respected sir,
i have done my recharge on[protected] through airtel app ..but now[protected] i am unable to access to internet and i have received a message that your recharge is expired .please solve the problem as soon as possible.you can contact me through email ([protected]@gmail.com)...

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Airtel has an International Roaming pack with validity of one day (Rs. 649). I had purchased the same as I needed the service only for 24 hours after landing in a foreign location.
I received a bill where the same has been charged to me multiple times even though I had never requested for it. The total bill amount is 5772Rs. The phone was switched off and there was no usage in roaming from my end.
Upon inquiry the company representative...

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