Airtel Complaints & Reviews

My name is Harshit Pal and I had ordered (Product) of RS.654 (Nilatin
Trendy White Sneaker for Men Sneakers For Men (White) ) in Flipkart on[protected] and after[protected] I returned this order due to quality issue. And on[protected]
Flipkart initiated the amount to my bank but I still didn't get the money. Flipkart sent this reference number
[protected] . So
please kindly respond to this complaint it's very urgent. My Account number is [protected]
Thanks you

Airtel is charging a customer in the name of "voice special numbers" even when the customer has not made the call. It is their internal system and they are duping the customer by making false self-initiated calls to their internal numbers. There has to be an option of deactivating such calls but deliberately they are not providing the option of deactivating such calls.
It is a fraudulent act by Airtel and needs to be stopped.
I...

I am facing the network issue with the Airtel almost for 2 months now. Also the calling become difficult some times, the network really sucks. I get stucked many times while making payments through UPIs and the network simply fails. OMG

Dear Airtel Xtream Fiber Customer Care,

I am writing to raise a serious complaint regarding the quality of service I have been experiencing with my Airtel Xtream Fiber connection. My account details are as follows:

Account Number: [protected]
Landline Number: [protected]
I have been facing consistently low internet speeds, which have greatly affected my ability to use the internet for both personal and professional purposes. In an attempt to resolve this issue, I requested a router replacement. However, my attempts to resolve this matter have been met with frustrating and contradictory responses from both your service personnel and your customer care team.

Upon contacting the assigned service person, I was informed that they are not authorized to change the router and advised to contact customer care. Conversely, when I reached out to customer care, I was informed that a service executive would be assigned to replace the router. This cycle of contradictory information has continued, leaving me without a resolution to my internet speed issues.

Furthermore, even after a service executive was assigned, I have experienced a lack of responsiveness and commitment from their end. Despite multiple attempts to reach out for assistance, my concerns have been overlooked, and the service executive has shown minimal interest in resolving the matter promptly.

I must express my extreme dissatisfaction with the level of service I have received from Airtel Xtream Fiber. It is disheartening to feel that the company appears least concerned about the well-being and satisfaction of its customers. As a loyal customer, I expect and deserve a more attentive and effective approach to resolving this issue.

I kindly request that you take immediate action to address my concerns and provide a clear timeline for the resolution of my slow internet speed issue. I implore you to initiate the necessary steps to replace the router as promised and ensure that the assigned service executive attends to the matter without further delay.

I trust that Airtel values its customers and is committed to providing quality service. I look forward to a swift and satisfactory resolution to this matter. Please keep me updated on the progress of my complaint and the steps being taken to rectify the situation.

Thank you for your attention to this pressing matter.

Sincerely,

Dhiraj Kumar

Hi Team,
There is a spelling mistake in my broadband connection for my house address(apartment name).

Current,
A-1111, Brisade Omesa Apartment

Correct(Expected) Value:
A-1111, Brigade Omega Apartment

Please find my plan details:
Airtel Black ID:[protected]
Broadband Account No:[protected]
Kindly Correct it,

Please call us or email us on registered number/email if any question,

Thanks,
Chetana

I have done my Digital tv recharge on 06.07.2023. But the transaction was get into failed and discussed the customer care people to check this. They said it went failed so you will get the refund Rs1398 within 15 days also recommended to recharge again. Based on their confirmation i did another recharge on same day(06.07.2023)
But still i have not received the refund amount Rs1398. While i try to call customer care(198) people they were not given proper solution and answer. Still i have not received single call from the customer care team.

Its almost crossed one month. I don't know how to get my refund amount.

Can anyone please support to get my refund amount.

I took connection of 6 month with paying 3533 Rs on 26th June 2023 and got sifted to new location in the same city and tried to shift my connection as well but after so many call with customer support and mails to the airtel team the connection is not sifted yet and they are saying you want to do consumer complain you can do that.
the solution they provided are below:
1. You can deactivate your account and ill not be refunded for the months which are not used for connection.
2. you can opt for safe custody once when the service will be available at the shifted location the connection will be activated but for this i need to pay 200+GST rs every month.

i said you can refund me money for the months which is getting collapsed. They said we don't have policy for that.

i have one question why they are marketing the things like shift anywhere and everywhere will shift the connection?

Please look into this i think so there are lot many people affected with these type og marketing gymics played with the customer.

I'm. Getting calls from different people saying I gave them. Missed call, I called Airtel customer care no action, some senior executives are speaking very rude saying it's not our fault, without sim no one can call others, but I'm. Getting calls from innocent people saying I gave missed call, I have all. The worst conversation with Airtel customer care, how to Resolve this I change phone also, getting Frustrated by getting more number of calls and Worst support from. Airtel

122/68 Lucknow Uttar Pradesh 226001

I am totally fed up with the very slow 3G speed Internet connection provided by Airtel for my annual high value data pack costing Rs.2999 with 2GB daily data.Most of it cannot be used as Internet speed is too slow or network signal drops to nil or just 1 bar out of 4 frequently. No genuine complaint redressal is offered except a chat bot that is a circular joke and 198 and 121 phone numbers that do not have a human face to interact and resolve the issue. I am thinking of migrating to another reliable telecommunications service provider if Airtel persists in such deficient service, cheating customers by promising 4Gplus speed but disappointing us with constant internet outage.Please expose their lack of business ethics and appalling customer insensitivity. I regret having 2 Airtel mobile aims in my phone.

I use Airtel internet. Off lately the connection frequently disconnects.
When I raise an SR, I get an SMS stating the SR number engineer name, contact number and time of visit.

I notice two serious problems
1. When I call back the engineer, no matter how many times I call, they simply do not pick up the phone
2. The slot to fix the issue is given almost after 36 hours which is too long.
This is poor service and accountability by AIrtel

Sir/Madam, I am filing this complaint against Airtel's so-called 4G pre-paid mobile data connection for its very slow speed which remains unresolved despite regestering more than a dozen complaints on their Airtel Thanks App which is more focused on selling its services than on redressing genuine consumer grievances, Even their complaints redressal numbers 198 and 121 are a mere eyewash as no human interface is allowed to talk to the customer or listen to our problems directly. Their chatbot is a mere joke as complaints are tossed about as location not found inspite of 2 towers near my house. I feel cheated by Airtel for providing me 3G speeds claiming to be 4G fast internet service for my two prepaid mobile connections with high value annual tariff plans claiming to give 2GB data for one mobile connection and an annual plan with fixed data which I top up regularly after it is exhausted on my other mobile. No one from Airtel Customer Service has bothered to reach me even after 10 days from the date of registering complaints on their Mobile App. The resolution promised is inordinately long more than 2 weeks for a persistent slow speed or poor network signal of less than 3 bars, but it is not solved. Only a written message work in progress on your issue. As I am unable to browse my favourite YouTube videos or even check my emails many times, I feel cheated by AirTel and totally disappointed with the poor services provided by them hence I am resorting to register my genuine complaint against them with your forum.

Hello,

I have ordered Airtel black on 2nd August 2023, but then there installation team delayed till 5th August there is no update even after, when it going to install. Then I asked for cancellation, called 121 and [protected], for the cancellation, but they are not cancelling it and putting my call on hold for more than half an hour. I have called 15-20 times, dropped mail, but first they mention they have cancelled it, and...

I am writing to express my deep dissatisfaction and frustration regarding the recent network outage experienced with my Airtel internet service in Kohima, Nagaland. Over the past two months, I have encountered frequent disruptions and an overall poor quality of service, which has significantly impacted both my personal and professional activities.

During these outages, I have been unable to access essential online resources, complete critical tasks, and stay connected with colleagues and loved ones. This not only hampers my productivity but also creates an immense inconvenience that I did not expect from a service provider of Airtel's stature.

I believe it is the responsibility of a service provider to ensure a stable and reliable network, especially considering the importance of internet connectivity in today's digital age. I have already taken the necessary steps to troubleshoot the issue from my end, and it is evident that the problem lies within the Airtel network itself.

I kindly request an immediate resolution to this matter. I expect a thorough investigation into the root cause of these network outages and a concrete plan of action to prevent such incidents from recurring. Additionally, I am interested in receiving compensation for the days I have been without proper internet service.

Please treat this complaint with the urgency it deserves and provide me with a timely response detailing the steps being taken to rectify the situation.

I have submitted a request with the subjected lead number with respect to portability from existing network to Airtel on 05.08.2023. I am supposed to receive and use new sim and not received the needful. I request you to do the needful at the earliest.

Hi
I made a recharge of 1799 to [protected] on 3rd Aug amount debited but recharge unsuccessful
Can you please help me to refund the amount.
Order I'd[protected]
I have attached the screenshot

Hi team,
I got scammed by someone in the name of escort service. He asked 1000 for one hour charge then 900 for hotel charge, 5000 security deposit twice and was again asking for 5000. I got scammed for around 11900. I'm really sorry, I shouldn't be doing such things. I was for my hostel rent. If anyone can help I will be very thankful to them

I've done my wifi recharge on 15th July 2023 through upi but my connection of that recharge is not started and money is also not refunded, I've again done recharge of 589 on 24th July 2023 through near Airtel office and my connection is started but you guys didn't refunded my money of 15th July. it's been more than 20 days I've been doing mail's and complaints but no response and no refund. I've been calling customer service for more than 20 days and they always said to me to wait for 2 days and the money will be refunded, unfortunately that never happened. As these guys are scammer.

Never expected this money scam from Airtel. (Be aware of online Recharge of Airtel because these guys will steal your money)

Landline no : [protected]
Mobile: [protected]

Worst network provider i am getting too much worse internet connection from few months and i filed many complaints but they never fixed it its just waste of money to give 700 rupees for this bad connectivity

Airtel mobile no signal for last one year made several complaints no use even yesterday also I made complaint no use and no response from them and my broadband connection every Thursday day go out of order again start working on Tuesday day and Thursday this will go out of order made a complaints wrote a several mails finally sent mail to Mr Vittal CEO of airtel but no response from them
I am using airtel for last 24 years but now facing lots of problem no one is bothered to solve the issues I got fed up with airtel
Every week writing mail to them
Regards Rajam [protected]